Address: | 29387 Mound Rd, Warren, MI 48092, USA |
Phone: | +1 586-751-4897 |
Site: | fiveguys.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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A Private User
Arrived in line with 2 people in front of me. Person at counter took about 4 minutes to order. As they moved aside, the guy behind counter took a call. Told phone order they had 2 or 3 people ahead of them...could they wait? I thought "Great", I was here first and I appreciated that. Girl in front of me had phone-in order and was told that food would be ready shortly. She stepped aside and the guy told me he had to take the phone call. I mentioned I had been waiting and I was in line when he took that call, he said thats the way boss told me to do it. I said thanks and walked to Qdoba. Two days later, called manager in the morning, explained my issue and was told that was the way it was done. She didnt seem to understand I got that they needed to take phone orders but that blatantly taking them out of order in front of customers was bad business. Moral of the story: If you find yourself in long line at Five Guys, call in your order and cheat your way to the front.
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Claude Greiner
Great food, good service but there is deffinitly an issue with their peanuts. Almost every peanut in their box has a little tiny hole on the side of it and the actual peanut is missing one of its nuts inside! Im thinking to myself so they come this way from the farm? The peanuts I get at Comerica Park when I go to a Tigers Game are perfect. Got to thinking and it must be either Rats or mice getting into their peanuts. If you dont believe me, get a tray of peanuts and look at it. You will see little bite holes in every single one. I dont think they cover the peanuts when they close at night. They either get them that way from the farm or the place is infested with rats and mice and they feast on peanuts all night long.
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Ka Po
Love this place. Tasty burgers with your choice of toppings and fabulous fries. Great service. All of these other restaurants claim to have fresh cut fries but none of them come to Five Guys fries. Cut fresh and dropped right into the oil for golden deliciousness!! The fries here remind me of the fries that used to be able to get from the Michigan State Fair French fry stand!!
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Mike Burke
Best burgers around! I usually get a little bacon cheeseburger with lettuce, mayo, ketchup, pickles and jalapeños with seasoned fries. Unless youre super hungry, I would only order 1 fry for 2 people because they essentially fill your bag with fries. :D And as if you needed any more food, theres fresh peanuts while you wait!
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John Stover
The burgers are awesome, and I only order burgers, because if you order fries it usually adds 5-10 minutes to your order and, "Aint nobody got time for that." But the dude hooked me up with some extra fries, which 5 guys makes them throw out because they want to give you "fresh fries".
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Amelie Keqaj
worst restaurant/fast food place Ive ever been to. The service was horrible and their fries were half burnt and half undercooked. Their burgers were something my dad couldve made on a grill with plastic patties. I do not understand the hype over this whatsoever. Im very disappointed
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C. Albert Thompson
Fast food. Yet it still is good food. They have reasonable prices. I have the Bacon Cheese Burger. It is heaps better than any other fast food McDonalds or Burger King. Yet a Burgers are overly oily, and the bacon tastes of cardboard.
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A Private User
For a great burger and fries this place is one of the best. Its all made in front of you and with good service. Large portion of very delicious fries and very filling burger. You can not beat a burger that has won multiple awards.
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Stephanie Marie Gjonaj
Delicious, simple concept. Only complaint is theyve have risen prices since opening, likely due to rising food costs, but for 2 burgers and one shared fry it will run about 18 to 20 dollars, definitely a middle-of-the-road eatery.
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kelley kelleymcdaniel
Love five guys usually but this time everything was a little over cooked dry burger and burnt frys ALSO girl running cash register looked and acted as if she where A lil to high on something if not I apologize buttttttt....
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Joe Arrowood
Great restaurant. Placed a large order of 25 double bacon burgers and 10 fries for a construction crew. They had it all done and ready to pick up in under 30 minutes. First time Ive spend over $200 at Five guys, lol!
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Lori Ferguson
Made our first visit when my nephew was visiting and its not "Fuddruckers" but they are really good burgers and the fries, O My. One person cant eat 1 serving, we share ours and still end up throwing some out.
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Jai Cowan
Food good and the kevin Hart looking Manager was incredibly funny, nice, professional. They gave us that southern hospitality we ow so missed. "Thats how you keep them coming back!" Great job nite crew!!!!
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Don L
Busy wait and lines during lunch hours. Waited 10 mins for just nothing but a regular fry because they forgotten about me. Something that takes 60 secs to do since the fries are already done behind them.
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Corey C.
Very good no nonsense burgers fries and shakes. Fresh made with quality ground beef. Hand cut fries made from just potatoes. Creamy shakes in a dozen flavors and free peanuts. Whats else to say.
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Kacilee Legato
All the employees were very friendly and fun! Had fun, goofy conversation with the cashier that led to the kitchen guys also involved and was a great time on halloween. Great food as always.
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Shannon Wetzel
Why is it every time I try to call in my order ahead of time, the phone is always busy??? Get there to see the phone is off the hook? Very sad they dont want the extra business!
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Zachary Kaan
Fast, friendly service in a very busy area. Portions are typically large, but taste and quality seem a bit lower (less flavorsome patties, cold firm buns) than other locations.
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Haidar Baiz
Had a great experience there, all staff was nice especially Miranda. She was polite and caring and also very attractive. My food was perfect just like her...
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Rene Forte
Great food as always..Better fries than Mcdonalds. .The patio could really use a good cleaning though..Trash all over the ground inside the seating area.
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Joe Lo
Even though they were a bit shorthanded, we still got our order in a timely basis. The cheese burgers were great and those Cajun fries were very tasty.
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Benjamin Roark
Always top notch. The grill masters straight slay the beef with a perfect harmony of fire and steel. The fries are top notch. Always go Cajun.
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Richard Torrisi
Seems like playing a lottery to getting good fries. One day they are the best things ever, and the next day they have no flavor or even salt.
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steven kenward
Great burgers and fries. Love that you can throw whatever toppings you want without extra charge. Just watch out for the mountain of fries.
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A Private User
Great burgers! Fresh hot and worth the wait. If you want your fries a little crispier just ask. Always clean and friendly on mound rd.
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Vonnie Gniazdoski
They are great ! very nice management :) My family love the burgers and fries ! Thank-you ~ Have a wonderful Holiday~ Mrs g
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Andrew Chaperon
Women answered the phone with an attitude then put me on hold for five minutes, never took me off hold them hung up on me.
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Christopher Quatroche
Great burgers in a good location with some outdoor seating. Watch out - the lines can get pretty long at lunch time!