Address: | 37645 5 Mile Rd, Livonia, MI 48154, USA |
Phone: | +1 734-462-6708 |
Site: | chinainnlivoniami.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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Khadije Saad
AWFUL! Ordered food for myself and a few people at my work. Got the Kung Pao SHRIMP but the young lady at the counter had Kung Pao Chicken for me when I went to pick it up. She said I didnt specify, though I dont eat chicken so Im pretty sure I did... Either way, I let it slide and told her I would wait for the shrimp. I remember being surprised at how fast they prepared the food when I reordered it, and for good reason! When I got back to work, my "kung pao shrimp" was really just a bowl of undercooked celery and carrot chunks with a few pieces of shrimp. Ive had kung pao shrimp at other places and it was always delicious and a lot more intricate than just shrimp with celery in sauce.... I tried to eat the food to not cause a problem. I ate the shrimp but could not stomach the spoonfuls of raw celery!! YUCK! I called back asking for a refund or if I could at least trade the meal for a different cheaper shrimp dish (something other restaurants have always allowed). She put up a fight and then finally told me to bring back what I had and she would exchange it for the sweet and sour shrimp. So I DROVE BACK and the rude girl opened my food, poked around and said "Wheres the shrimp?" I told her that I had eaten the shrimp pieces, like I had told her on the phone. She said "NO SHRIMP, NO MONEY! YOU GIVE ME SHRIMP, I GIVE YOU SWEET SOUR SHRIMP!" I had handed over my entire order, including the white rice, thinking I would get a refund. Instead the girl picks up pieces of celery from my bowl and breaks them in my face to tell me that they were cooked (they were NOT). Since she wouldnt give me my money back or an exchange, I ask for my celery bowl and rice back to do with it what I will (since I had to buy that crappy dinner, Id at least like to eat the rice...I was starving!) but she told me NO, I COULDNT HAVE ANY OF IT BACK! Not my money or my meal!! Then she picks up the phone (I thought to call her manager) but when I asked who she was talking to she said THE POLICE!!! I had had enough and just drove away, hungry and poor! RUINED MY ENTIRE ASSOCIATION WITH CHINESE RESTAURANTS! Now I ONLY eat from my regular place (which is wonderful!!! I recommend Chopsticks and Great Wall in Canton or Dynasty in Dearborn! These places are beyond generous and the food never disappoints!). Lesson learned! Never ever ever ever go here. TERRIBLE, BITTER FOOD, EVEN MORE TERRIBLE, BITTER SERVICE.
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Timothy Karaptian
Finally broke down and tried it and I wish I had not. Let me start by saying the im writing this review based on the Sweet and Sour Chicken Combo. I have never eaten anything else here. I ordered carry out and it was fast. It was ready in less than 5 minutes. Too fast??? Probably means it isnt made to order. When picking up my food I noticed there was no plum sauce and no fortune cookie in my bag. I asked if the dinner combo came with plum sauce and she said yes and got me one. I asked if it came with fortune cookie and she said yes and got me one. If I would not have asked I wouldnt of had either when I returned to work and started to eat. This is either lack of care or being cheap and in this case I think it was cheapness. The food itself was poor quality to me. Luckily I ordered an extra sweet and sour sauce because what it come with it not nearly enough for most. The sauce itself was just orange and not very tasteful. No pineapple, green pepper, red pepper, onion, or anything else. Just plain sauce that had a chemical taste to it. Rice was very plain and supposedly had pork in it but I didnt see any. Sad excuse for Chinese rice. Egg roll was very small, made with cabbage and not sprouts!!! Big bummer!! They are egg rolls they need sprouts not cabbage. Cabbage is cheaper so im sure thats why they sell those. Big disappointment because you can always justify a meal if they have a good egg roll :) Overall: Would I go back: NO Why: poor food and lack of attention pros: large amount of food.
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Julie Musson
I read some of the reviews when I first moved to the area and was a little off put at the quality that some had stated was quite poor. I finally decided to judge for myself and I was blown away. The customer service is great and they answer all my questions about any particular dish. The food is fabulous, well cooked and absolutely delicious. I ordered from them several more times and have never had a bad experience yet. I am glad that I didnt let any of the negative reviews stop me from giving them a chance because they are now one of my favorites in the area and the delivery is faster than others I have tried. Oh and a shout out to whoever makes the Crab Rangoon, it is to die for!
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Jfaye Beauty
This is my go to Chinese place for lunch or dinner. I order at least once or twice a week on my busy days when I dont have time to cook and they deliver my food to my door within minutes so my food is still steaming hot. They are always so nice and remember me and my favorite orders and know exactly how I like my food cooked. If you are looking for a great Chinese place that delivers then this is the place to call! They are willing to do anything to make you happy which is what I love most about them besides the amazing food. When I have company over we just order Chinese to deliver instead of pizza and its a huge hit every time.
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A Private User
We ordered general tso chicken only to bring it home and discover the inside of the chicken was black. not just one piece, but several. the ones that werent were rubbery and fatty. we took it back up there to show the lady and get a refund, and she flipped out and called me a liar. told me she would only refund me half and stuck her hand right in my face and said to never come back again. not to mention she called me a b*tch on the way out. pathetic. I wouldnt advise anyone to order from here incase youre unhappy with the food. Who knows what she will do you if you bring it back in.
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Krista Scott
I used to live by here and got dinner from there once a week. I moved away and was back in the area today so i went there for lunch!!!!!! Very different from what it use to be!!!!! I loved the almond chicken and they changed it. The gravy for the chicken was spicy!!!! They should get the recipe from whoever they bought the restaurant from because they were very successful and busy all the time. I read their bad
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A Private User
China Inn used to be one of the best Chinese take outs in Livonia. The new managemens food is AWFUL. Buyer beware. Soggy and brown lettuce, slimy & grisly chicken, black vegetables. Non recognizable egg rolls with cheap packaged sauces. They will not last long -- GUARANTEED. We will never eat there again -- I didnt feel safe eating the food and ended up throwing it out.