Address: | 6465 Telegraph Rd, Bloomfield Hills, MI 48301, USA |
Phone: | +1 248-540-2237 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
JO
John Mcmullen
They gave us a broken cup holder with four big drinks in it. The holder bent in dumping full lemonade on myself, wife, one of my sons. My video camera, phone and interior of brand new car was trashed. I asked for manager, and asked him to at least comp our meal and he said "the whole bill?" And staired at me like I was crazy. Then they forgot to give us our food. We had to ask for it. The price of dry cleaning, replacing video camera, phone and cleaning car far exceeds $34 food bill. Terrible management. Will never go there again and Im telling everyone I know not to go there. I also am contacting regional management! And a side note, they got our order wrong!
K
k Law
Ordered two simple orders (two items per order) and wanted to pay for them separately, the order taker didnt even know what I had ordered by the time I got to the window and charged the wrong cards....kept cutting me off when I was trying to explain which order to charge which card. Then my friends order wasnt even right. It wasnt a huge deal but the feeling of being rushed out and treated rudely was enough to make me not want to come back.
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Robert Lightning
I wont recommend anyone to work there. I will tell them to work at burger king at any location but not in this location. The management there is terrible. Every manager i work with is biased. They push more work to those who are nice and quiet. If you are the nice and quiet type, I advise you to not work there. People that i work with is ghetto and inconsiderate. That store can burn down to ground for all I care.
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tia hill
Worst customer service Ive ever experienced at Burger King from the moment I pulled into the drive thru to place my order the manager who took my order was rude when I asked for Carmel drizzle on my frappe which is standard the girl rolled her ugly eyes at me. Bottom line dont eat here the food was horrible and the hashbrowns taste like old grease.
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Shaye olszewski
Staff was nice and food was prompt, even got extra dipping sauce without asking. Only reason I am not leaving 5 stars is because the Whopper I got tasted a little off and the meager amount of pickles they put on felt a little skimpy. Side note: Octavius is an amazing cashier though I did not see him during my last visit.
MA
Mark Anthony
The cashier was rude, answered her cell phone in the middle of me giving her my order. The cheeseburger was cold The chicken nuggets hard,dry like they were sitting for awhile! Ask if i could have dresh nuggets and the same cashier gave me attitude. Bever wil visit this location again
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Dory Goldberger
Food was fine, bowever it seemed to take quite a while to get it for the number of people in the restaurantdrive through and the time of day, 2pm is the late end of lunch rush. The dining area certainly needed some attention. The view of telegraph road with the snow falling was nice.
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John Clements
Very unhappy with service they messed up on my order twice and staff member was very rude had I not paid with credit card I would have asked for my money back and left will not eat here again and I work in this neighborhood on a regular have to find another place for lunch
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A Private User
We go to this Burger King on a regular basis. 2-3 times a month. They have the best prices on breakfast sandwiches. Staff is always courteous & helpful. The Owner/Manager has & is doing a good job by being customer focus.
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Erik Johnson
Literally waited 20 minutes in line with no one in front of me and 5 people working in the back at 830 am. Its honestly laughable how terrible the service is here. Didnt even get to order and ended up leaving.
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Matt Fisher
Had to wait 15 minutes just to order and another 15 to get my food, extremely slow every time i come here. Wish there was something else that was close, i would just go there
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Shae Ealyboykin
Very pleant place. The food was prepared fast and fresh. The employees were very pleasant. We even received a special visit from the manager.
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john bosman
i wish 0 stars was an option. This is the worst managed Burger King Ive ever been to. Everybody that works here should have been an abortion.
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Christian Manna
The worst.... Service was a joke... Got order wrong... It took longer to get order corrected than first time placing order...
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Jason Prototyping and miniature making
Majority of the time crew is fast at making your order. Do understand that it is probably the busiest BK in the entire area.
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kevin pruden
Ice is empty. And no lids for drinks. And messy around the coke self serv machines. Liquid all over the machines and floor.
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Sharon Taylor
Ate inside. The place needs a good cleaning and the coke machine had no diet. I will not go back to this location.
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Haleh Kiarash
Disgusting, very very dirty, poor management, very disorganized staff. I would give zero star if I had that option!!
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Gwendolyn Lewis
Octavius is the best cashier in Michigan. I love his customers service. Thanks burger king. And thank you Octavius
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Kristofer Golbiw
The service was pleasant, soda machine was out of all diet products. Location was clean and service was quick.
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Donna Wilson
This burger king had fast service, the restaurant was clean, staff friendly and it was decorated nicely.
ER
Eric Berry
Friendliest customer service experience at a BK Ive ever had. Kind of freaked me out, but in a good way.
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Jeffrey T Apczynski
Easy In and out. Nice and clean however, even with few people being served the service was slow.
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bob hay
Received cold whopper and bacon tasted like what I imagine a dog treat would taste like
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Jeremy Sullivan
Cant really say much I dont like Burger Kings breakfast was only here for breakfast
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cory cooper
Gave them money and they gave me food. Thats cool by me. Polite employees too.
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Fabian Garcia
Burger Kings here is solid. Standard. Havent had issues with any orders.
MI
Michael Hayden
Ask for a receipt they forgot part of my order after a 10min wait
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Maranda Rumsley
Hair on my burger. Cheese wasnt melted at all. Just gross.
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Alexandru Oprea
Friendly staff, good food and the place is clean too.
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Pastor E. Theresa Moss
Other than "its Burger King", I like the late hours
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Hurley Gleason
Octavius has great customer service skills!
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Jorden Ricks
Food ready before i poured my drink
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Jon Davis
They were fast prompt and courteous
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jpsemisweet
Whopper no mayo & coupon deals ;)
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tina morrill
Gave me someone else food.
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Therese Mystere Deesse
Everything is so salty...
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John Minni
Octavius is the best
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Derrick Freeman
Bad news. Stay away.
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Jerry Campbell
Home of the Whopper
OC
Octavius Cannon
Nice place to work
A
A Private User
Extremely slow
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Pavankumar Reddy
Late delivery
JU
Justin Hurst
Great service
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Kevin Rose
Its fast food
WI
William Elmore
Nice place