Address: | 5 Newport Dr, Forest Hill, MD 21050, USA |
Phone: | +1 410-638-0505 |
Site: | pizzahut.com |
Rating: | 3.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Chris Smith
Came with my husband to this Pizza Hut and the waiter we had Jacob was awesome!! The manager needs to be retrained or find new employment that doesnt deal with customer service. We could hear her yell at her employees from the dining room and snapped her fingers at them. The lady in the booth behind us mentioned how rude she was to a waitress..We mentioned how we felt Jacob was one of the best waitress weve had and she was a smartass about it... Higher management needs to step in and find a new manager who treats the employees with dignity and respect!!!
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Dee S
We have yet to have a positive experience with this Pizza Hut and their delivery. Not only does it take forever, its been delivered cold (nothing says yum like congealed cold cheese) and most recently the crust was still doughy and not done. Every once in awhile though I just really want a Pizza Hut Supreme. However, since living here, Ive regretted it each time as it has been a disappointment every time.
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Michaela Hardy
I had ordered from this location one evening and the food was great, I have no complaints there. My serious issue is that the driver who delivered my food decided to write himself a $5 tip on the receipt after I had already given him a cash tip. Not sure how this happened because I put a line through the tip section of the receipt. Easy to say that Im not ordering from this location again
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Jamie Bernier
I hadnt been back to Pizza Hut since high school and recently came with my kids twice within the last month and both times the service was terrible. We were sat quickly but waited 15 min before anyone even approached us and we had to ask the server if anyone was planning to help. We got our own menus and kids coloring stuff. Super under staffed. Would not go again.
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Tabitha Vazquez
Only giving 1 star because it wont let me give a 0. This location is messed up and gives you a pizza with 4 huge slices and then 4 tiny slices. The manager was all giggles when we were trying to explain to him and very unprofessional and didnt even try to help the situation. I will never give them my business again.
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Andrew Kassouf
I am not a fan of thick crust pizza. My wife loves it so we went to lunch after church. There were flies and very few customers. The pizza was very heavy and greasy. The Hawaiian pizza had green peppers on it which was odd. The server was good.
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Maddie
Great customer service and the food was amazing. The only thing that I didnt like is I asked for no sausage and they still out sausage on the pizza. Other then that it was a very good experience. Will definitely return!
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Melanie Merriken
Slow service, our appetizer didnt come until after our main items, and only after we reminded our server. It was cold and dry. Pizza has old tasting tomatoes on it, sort of sour. Not a good visit for us.
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Samantha Hall
The manager Chris needs to be fired he was already fired from another eat in place he is very rude he is disrespectful to employees and threatening them going around hitting stuff
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Gary Davis
Ordered a thin and crispy pizza. Got it home and it was thick, chewy, and not fully cooked. It was doughy and had an unpleasant heavy taste. Definitely Not Recommended.
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Adam Bauer
Every time I go to place an order, Im told that "This coupon is not honored at this store." So I dont order from Pizza Hut anymore when Im in this area. You guys suck.
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Nick Gentner
Service was horrible! I was told 10 to 15 minutes. Waited 30 minutes only to find out my pizza was waiting in the heat box for 15 minutes. Wont go there again
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Isaac McElheny
Extremely understaffed and unprofessional. The restaurant was dirty and food was sub-par. I would suggest somewhere else to dine.
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bryan sharland
25 min for apitizer dirty silverware ordered 3 pizzas only got one DO NOT GO HERE !!! There is better places in Bel Air Maryland
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Tabby Joy
Foos was good. Only one waitress. Waited over an hr for Apple pie bites to be served that was part of the pick 2 lunch special!
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Jorja Murcia
Salads always fresh. We order personal pans and a salad. Perfect size pizza, served quickly. Terrific for a quick lunch.
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Matt Mercer
Good was as expected but we honestly waited 45min for food and refilled my drink as we asked for the check not satisfied.
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Shawn Dailey
Other than the slight smell of vomit, (Likely in the carpet) the pizza was good and the people were friendly enough.
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Alexis Nicole
Never disappointed when I go there! excellent service and delicious pizza! (And cheese sticks and salads!)
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Katherine Fielder
Great fresh salad. Great friendly service. And of course awesome pizza and breadsticks.
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Christopher Taylor
Excellent service...very friendly waitress and the food was cooked as ordered.
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Chris Lee
Managers are horrible and i saw rats in the parking lot
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Jacob Abel
Friendly exceptional service and good food.
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Calvin Brown
Food was overcooked service was good.
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buggie m
Good food but VERY COLD INSIDE.
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Christen
Good prices and good pizza
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Tom Godfrey
the hot wings are great
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Nick Roles
1 star terrible food
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Yvonne Majewski
Great pizza!
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Chad Kuciara
Love pizza