Address: | 1529 W Buckingham Rd, Garland, TX 75042, USA |
Phone: | +1 972-530-2800 |
Rating: | 4.1 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
DA
Daniel Mead
I placed an order for delivery, and was told 40-45 mins. Did not get it for 1hr and 5 mins. Im mainly ok with that, but... We received stale chili cheese fries. Our order of lg sweet potato fries were soggy, and barely got a small. Bun on one burger was so hard I couldnt eat it. When called, and they offered to just give us an order of sweet potato fries... Or they would give us our money back if we dug what was left of the order out of the trash. This was only the 4th time we have ordered from this location, and we have not had such bad service from them in the past, but I will never go to this location again.
TE
Teresa Wolverton
2/2017 update: Now that they do not deliver anymore, we do not eat there and I miss It noooooo helpppp! Lol. We have been ordering from the one on Buckingham and in Sachse for years now. We love them because they serve real beef, hand pressed patties that are not frozen. Order without the lettuce and you can taste the goodness. Just had them last night btw..lol. Plus our delivery driver is always so nice. I love love their fries too.
BR
Brandy Gonzalez
There was an Asian lady I can only assume was a supervisor and while there she was extremely rude and disrespectful to one of her employees. I felt bad watching this to think that teenager was being yelled at for doing her job. I refuse to go back and I suggest others dont go either. This made a horrible impression on this place. Food was cold even though it was supposed to be hot. I seriously will not return and tell everyone I know.
AR
Arielle Jordan
Poor customer service, they forget parts of the order when they deliver and feel as though you should not complain about things like that, food is only good 50 percent of the time, I got an incorrect order last night and they felt as though replacing it was too much. I would much rather go down the street to Wing City where the service is PHENOMENAL. Ill never patronize this poor establishment again.
JO
Jomar Pablo
If anyone is looking for employment here please dont the owner of this place is really greedy and disrespectful I only lasted a month there and it was because he didnt pay my 8 hours of overtime and hes a big liar. The food is terrible here and there is a bunch of crickets there which is unsanitary and disgusting
RA
Raquel Person
Veggie burgers are bomb. Great burger. A little pricey but the quality of that huge burger is great. Its all like super-sized. Not for the faint of stomach. If you want to EAT come here. They dont give you punk salads and dainty sad excuses of a sandwich that they disguised as burgers. This is for big eaters.
KY
Kyra Dawn
This place is to die for. Their burgers are amazing, and they have the best onion rings! Chris is always on it, and so is the dude with long hair, and the cook with glasses always knows what I order. Their portions are very generous, and the seasoning they use on their fries is waaay better than StingWop.
MA
Mark Lutz
Burger Island is one of the top burger places in my book. Oh yeah, and they have Tatter Tots! Consistent menu items and good old fashioned burgers, dont forget the Tatter tots! This location seemed well maintained and clean. May actually be my favorite location in the area.
TY
Tyrese Sutton
on October 6th 2015 I went to burger island and order a #2 and got food poisoning I dont know who or which employee didnt was there hands or the meat was bad but I WILL NOT go there again be careful when u go there guys
CH
Christian Tidwell
Will never call or go to this place was trying to do a call in order for my office of 25 people and had a few questions about a few of the items and the man was absolutely rude. No training in customer service at all.
FI
Fiona Wong
I honestly believed that it was the best burger I have tasted in my life. It is hard to agree until you try it. The service was great and I couldnt ask for better! I am a regular now after two years of ordering here!
JE
Jeff Range
I like them a lot. I order crispy fries and I always pick up. No way things wont be cold and soggy if you wait for delivery. Been there close to a dozen times - dine in and take out - over two to three years.
CL
Clint Tillison
This was the smallest burger I have EVER gotten from Burger island I have visited 2 other locations Richardson and mesquite they are truly no stingy with their burgers. I recommend those locations over this one
JO
Jose Baylon
First time here and loved it! Great customer service, our food was fresh and tasted great, and it was laid back. We had the turkey burger and mushroom burger with fries.
JA
Jacob Carpenter
Really good food! Serves alot of well made food, friendly staff. Just slow is the only thing, guess why this burger place has an apatizer menu :P 22 minutes total time.
TO
Tony Mtz
Burgers taste like thrash. No one in my family liked it. Save your money & go to whataburger they have better burgers & every time I go crickets breed everywhere.
RA
Rachel Deaton
Beeing going here ever since we heard of Burger Island, food is just amazing and a LOT of options and the orders are huge, so youre never cut short on food!
CL
Clarisa
Love the food but this rating is for service. Girl at the register is amazing! Shes so kind and attentive. Definitely going back with service like this :)
ED
edgar chavez
Burgers were big and tasty. Not a big fan of the frys but the onion rings made up for that. The burger pattys are huge! Will be coming back again!
JO
Johnnie Christian
Excellent service and excellent food. It has become our go-to for burgers, wings, or just a nice quick meal. We highly recommend it.
JE
Jennifer Lee
This burger is the most awesome burger Ive ever eaten! I also love the chili cheese fries! Definitely will come back!
JE
Jennifer Jones
Food is made to order and I have never had an issue with the quality. Price is average. Friendly staff
CL
Claudia Hernandez
Awesome burgers!!! I can never finish both burger and fry. The double deluxe is the best :D
LA
Laura Lee
The store all the time friendly and amazing huge food!! I love the e burger place
CH
Charan Cooper
Delicious old fashioned burgers and hand cut fries. Best burgers in town!
CH
Chris Coffel
Best place in town for burgers, chicken sandwiches, & blue bell ice cream.
DA
Danielle Jones
Its so good and burgera are a great size. Wonderful customer service.
RI
Richard Maxwell
Good food. A good lunch menu. Regular menu a little high.
AS
Ashley Saravia
This play used to be really good now the food is nasty!
ER
Eric Roach
Great old fashioned flavor. Many options. Good food.
SH
shirley hopson
Awesome burgers and fries. Always good. Great service.
ED
Edy Diaz
Great burgers!! Also love the chili bean fries
KI
Kim Carnes
Good inexpensive food and very friendly staff!
DE
Deborah Carter
Burgers and Fries and customer service is great
CH
Chris Condon
Good food , reasonable prices , close to home !
JE
JenkyBoom
Pretty good. Nice lady at the counter.
ST
Steve Freeman
Might just be the best burgers in town.
AM
Amelia Arredondo
Burgers and salads are amazing here
DE
Derrick Hoeffner
Excellent fried mushrooms!
CA
Carrie Bass
Great food and nice staff.
DO
Dot Reeves
Will definitely come back
HU
Huy Nguyễn
Very good !service good !
MA
madison banks
Best philly cheese steak!
QU
QUITA BUGG
Love they seafood salads
AN
Andrew Howe
Good burgers
RA
Ramon Herrera
Great food
JE
jennifer reycru
its good