Address: | 6615 Marlboro Pike, District Heights, MD 20747, USA |
Phone: | +1 301-735-2882 |
Site: | kfc.com |
Rating: | 2.6 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
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charles Thomas
Once again this KFC has failed to live up to the commercials. Ive had their chicken pot pie at several other KFCs and loved it. Against my better judgement, I went to my neighborhood KFC. As usual, the service, as well as the food was horrible. I purchased 2 of their 5 dollar pot pie meals.Figured I couldt go wrong with this. When I arrived home to eat my meal, under the crust I found soup. Tasted like cream of mushroom, Plenty of carrots, few potatoes, and no noticeable chicken. I ended up pouring the broth over my dogs food. Guess I should be happy, the dogs seemed to have enjoyed it, and at least with this special, unlike the last, they did have cookies to serve with this meal. DONT GO TO THIS KFC!!!!!!!!!
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Travis Leon
° Service at a full price Apology ° 7:06 pm I was most displeased to say the least after spending my time, efforts and cash to enjoy a meal through the drive thru, it was short 4 biscuits, I the called store after locating the number online from the partial view faint receipt. The recipient I spoke with shared their apologies and they offered me 4 biscuits in the future for replacement. I shall not be returning. I am not local + my time and gas is far more valuable than 4 biscuits. My meal totaled $27.54 .... I expect at any price my meal I chose at this establishment to be fresh, prompt & precise. Good luck with your order.
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GoodConsuma I.
The service at this KFC is unbelievably slow. I visited this location on Sunday, July 9, 2017 at 5pm and the drive thru was closed. They told me to come inside and I waited about 25 to 30 minutes for 5 pieces of chicken. The store was not clean. There was paper on the floor and the front counter was wet (Yuk). This KFC is just nasty and unfortunately this is the 2nd KFC, Ive been to with a similar experience. The one located in Glen Burnie, MD is the exact same as far as the slow service. They need to shut down and give their recipes to Popeyes.
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J Simmons
I wish I had read the reviews before spending my money. As I pulled into the Drive Thru line a prospective customer pulled out of the line apparently unhappy with the wait (3 cars in line including me). It took several minutes before someone took my order once I was at the speaker. I ordered three items and was given only one. Had I thoroughly checked the bag I would have noticed the extra biscuits I ordered were not present either. I wont be visiting that KFC again. Such poor service is unacceptable.
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Timothy Coghill
Only because I can I give this anything less than 1 star if the only reason it received one star the name of the business is KFC the F stands for fried chicken is the sea and that is the one thing this place seems to never have fried chicken at a place that is known for fried chicken if you can avoid this place at all possible cost go anywhere find some food on the floor or maybe roadkill but do not go here
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Keri Wilson
The service was horrible..the cashier didnt put all my food in the bag and I came in to get my food..the grill chicken was old and dried up..the customers were coming in from the drive thru upset because they had been waiting so long for there food..Meanwhile, the manager is working and has an attitude..Each and every time I come to the KFC, the service is horrible and the food is even worst..
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Janis Perry
Today was my 63rd birthday. Everything was perfect, except for the awful service that we received regarding the filling of our order. We ordered at 6:49 pm, and received our incomplete order at 8 pm. We discovered that the 10 biscuits were missing once we got home., but were too tired to go back and wait even longer. Horrific service, and no apology given by employees.
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A Morgan
The rest room is out dated, not friendly to their customers. Needs improvement. If this KFC was located in Montgomery County around Potomac MD, Bethesda, MD, more emphasis would be placed on both restrooms. Their are hard working people living in this neighborhood and they too must be respected. This is also part of good customer service.
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Ricca Ballard
The dine in was very dirty, juice bar was completely dirty huge sticky juice spills you literally hear your feel peel off of the floor. I used to always drive through but I decide to try and go sit in and eat. Very dissatisfied every table sticky and had food crumbs and not properly cleaned.
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Donna Smith
This KFC on Marlboro Pike is the worst. They really need to have a manager in there that can run the show. When u see your chicken getting low drop more.(DAH). How this place stays open is beyond me. SMGDH!! Cant continue without selecting a star no star!
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Eddie Broc
The worst place ever. Service sucks, they mess up your order and have attitude about it. They never have what you want. How do you run out of chicken? Go to Popeyes or Bojangles
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Wanda Collins
Ghetto hanging out drive thru flirting. 3 car just sitting in the lot waiting because there no food ready. Instead of telling us when we ordered 5 hey waited until after we paid
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Claude Smith
This is one of the worst KFCs Ive ever been to, make sure you check your order before you leave because they will continuously short your order every time, it never fails!
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A Private User
On a Saturday,no wings ready.Hardly no chicken.no biscuits.A guy asked how long will it take no answer.Poorest service by far of any KFC.CLOSE THIS JOINT.PERIOD.
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Big AL
Didnt have chicken, didnt have sides, drink machine was down, only had hot sweet tea. Food they scraped up to give out was horrible wont be back
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Hulk Hogan
I got a 5 dollar fill up the biscuit was hard soda tatse like meds green beans had no tatse chicken was cold but cookie was good!
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Michael Nicholas
It has gotten better now. They always have what i wont or its less then 5 min to be finished. You can tell the difference.
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Be R
Employees ignoring customers, never enough workers, takes 15-20min to get your food at a fast food place
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James Stallins
Worst customer service ever and they never fail to leave out an item that I have purchased.
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Jim Cope
Good food, good service at lunch hour. Dining area could use some updates.
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Anthony White
This place isnt clean and needs a remodel the drink machine barely works
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Kelly Singer
AVATAR IS ON NEDS DECLASSIFIED SCHOOL SURVIVAL GUIDE!!!:-D :-D :-D
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Amanda panda
Pretty good chicken can be busy sometimes but thats exspected
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stephanie thomas
Frequently runs out of chicken. Is this Kentucky Fried Chicken?
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A Private User
This is the only KFC that cuts their Corn on the cob in half.
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Lelah Tekhna
KFC. Inferior to Popeyes NASTY CHICKEN DONT EVER TRY THIS
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Lisa Legion
Friendly service with a smile, fast service and fresh food
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Joyce Barkley
That day they opened really late, so I couldnt wait.
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Don Robinson
Good customer service, chicken some what small pieces
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Shawn Wimbush
I like KFC food but the service is really subpart.
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A Private User
Honey b que wings bake beans and mac an cheese
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Alberta N.
Chicken was fresh. Great customer service.
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Keith Derrick
Quick Service, but a little gehetto.
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Renee Stokes
Fast service but dining room was dirty
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Delicia Whitby
The good at all the chicken.
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Rhoda Gordon
Service was a little slow
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sabrina walker
Service is always fast.
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Charlie Morton
Good customer service.
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Larrie Carrington
Bad service,dirty
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Waltergerard Ghee
Dirty Filthy!
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mamie jordan
Slow service
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d Ross
Slow service
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Mike Artis
Bad service
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April Speight
Ok