|Address:||2956 Festival Way, Waldorf, MD 20601, USA|
|Working:||11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–9PM|
Ledos is one of my favorite places to eat HOWEVER on December 26 was the first time in 10 plus years that I EVER had an issue. We volunteer our time to work with the Waldorf Fire and Rescue. We called ahead to order our food just in case we got a call so we could eat and go or grab and go. I know the policy says if you order by phone you cant dine in however we thought that they would give us a break considering were helping he community out. Its tough eating in an ambulance and responding to calls. Maybe we should of ate outside... Anyway Ledos on duty manager DANNY was not having it. I told him that if we sit and dine in we were still ordering drinks and may get a salad to go but since we ordered by phone he said no. So after some back and forth in front of other customers he said he would let us sit this time. We could of just cancelled our order and left and they would of had 4 pizzas gone to waste. Ive NEVER experienced this type of attitude with Ledos before. Im truly disappointed in the manager! Finally he said ok but only this time. Atleast we got to finish our meal and didnt get a sick call until we were done. Lesson learned.... Next time if we get a call prior to picking up our food (that is if we go to Ledos while VOLUNTEERING for Waldorf Fire and EMS) we will keep going and pick somewhere else to eat. Thx again Waldorf Ledos manager Danny....we appreciate your great hospitality (after begging to dine in) to those that serve in Charles County! I gave 3 stars because Ledos is still one of my favorite pizza places and our waiter was a great sport about the whole situation and we did tip her well! Thx also to the other customers that thanked us for our service! Thats why we volunteer because we like to help people and the community in their time of need!
Being relatively new to the area, my husband and I have received many recommendations for Ledos. I can say that our first trip was far from disappointing! We started off with breadsticks and marinara, which were prepared perfectly (not too hard, not too soft). We also got the Buffalo Chicken & Blue Cheese Waffle Fries. The toppings were perfect; not too much of anything. The waffle fries really held the toppings, too! We then ended with a Meat Lovers Pizza. I was disappointing to see such a thin crust pizza, but my husband loves that style. I loved how each little square had its own pepperoni, but I felt there was too much sausage and not enough meatballs. Because of the thin crust and heavy toppings, I had to use a fork for the first time in my life to eat pizza! Overall, we had a great experience at Ledos and would happily return!
By far, Ledo Pizza is the WORST pizza I have ever had. The Spring Chicken Pizza had grease pouring out of the box. The pizza itself was saturated with so much grease that I could squeeze it out - like squeezing water out of a sponge. I called the store and was told that its because the sauce is full of mayonnaise that is cooked in the oven. I got sick after eating the pizza. **This was my first time ordering at Ledo and it will definitely be my last!!!!
Overall Ledos has extremely good pizza. Customer Service lacks no Understanding. Full of surprises for just Last month they allowed you to substitute a topping for another on Specialty pizzas same price (We not like mushrooms so wanted another topping) Just wished rules were posted. Pizza Great waiting Soooo long for our pizza. Never received coupons from them either! #SMH#Wewannawatchsomeoffirstgameathomewhileeating.
It was a busy Sunday afternoon at Ledo today. The two ladies working the dining room were hustling to take care of customers. Most of the dining room was filled with groups of five or more. And everyone pretty much arrived at the same time. Both servers walked with poise and confidence and delivered great food from the kitchen! All in all another great day at Ledo Pizza!
Im normally not a hard person to please, especially when it comes to pizza. We tried this place last week and I will probably never go back. The pizza was not good, the sauce was way to sweet and I had to recut the pizza once it came to the table. The service was decent and it wasnt overly priced.
Four years ago, this place had me wait 45 minutes AFTER I arrived to pick up the pizza I ordered on the phone 20 minutes earlier. When I complained about the wait, the manager informed me that 65 minutes was normal for them. I havent returned since.
Pizza and wings are great but I wouldnt order anything other than that from there because it has been a big disappointment when I have. Customer service could be better their very rude over the phone.
Ledos pizza is always crankin (that means its good, for you millinials). But with the customer service being so great, I have to rate 5 stars. Nice and quick... clean place too!
I did enjoy a great meal here, but I would have liked the service to be better. The atmosphere was great as well as the price, but I wouldnt like to wait as long as I did.
I ordered my food to go and it was all great . However the salads that we received were very small. It was about 1/2 the size of what you get when you eat in.
A Private User
Food is okay....service is lousy...too many teenagers/young adults working there, needs some more seasoned professionals to cut down on the chatter!
It was fairly good for ledos, but ledos is always good.
Love the slightly sweet sauce, kids love the cheese pizza, small place with limited seating so peak times can get crowded, awesome cheese fries.
I have went to a lot of different Ledos in Maryland, but this is by far the best one. My pizza is always good and the way I like it.
Ledos is one of my favorite pizza places. Their Old Bay wings are the best in the area. Wings are a little pricey, but worth it.
A Private User
I love Ledos!! Mom and Pop shop all the way... BUT the dining area is REALLY small and I always feel really crowded here.
Their customer service is always very Good and their food is excellent. Definitely the best pizza in the DMV area!!
Good pizza, but some of the employees lack basic customer service skills. Ill never eat at this location again.
Meat lovers is the best. Toasted ravioli are really good. Order ahead, they are always busy.
Joe Rahall SR
Great Food, Great service. This is the BEST Place in Waldorf for Chicken Parmesan .
Great service and quality. Been here many times and would gladly go back.
Pizza and strombolis are great, downside is that theyre kind of pricey.
never had to wait for a seat. Food is good. Staff is polite.
The service was good but we had to wait too long for our food
Awesome pizza, worth the mediocre customer service.
If you want rhea, youve come to the right place
Took nearly an hour and a half for a calzone
Great square cut pizza. Cant go wrong here.
Best pizza in the area. I eat here often