BJ’s Wholesale Club
| Address: | 9011 Snowden River Pkwy, Columbia, MD 21046, USA |
| Phone: | +1 410-312-2700 |
| Site: | bjs.com |
| Rating: | 3.9 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM |
Location
Photos 100
Reviews 49
NI
Nicholas Bartolotta
This BJs is set in a massively dense area but parking is never an issue and they have restrooms within the store which is quite convenient. BJs in general have catered not only to bulk shopping but to individual items as well, such as large bags of candy to individual boxes of banana bread mix. It also has monthly coupon books which boast great discounts on items that folks use on a regular basis. Once a month, also, a coupon card comes via mail with coupons for you based upon what you purchase so it is catered to you individually. Pretty smart business practice. My most recent thought about BJs, unfortunately, is that they just discontinued Vans Gluten Free Waffles which was a VERY convenient item to have in bulk, especially for those with multiple food allergies. Oh well. Win some, lose some.
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Betty Torres
Purchased a dress today and called to see if they could hold a different size for me to pick up tomorrow. Was told by the person that answered the telephone that they are swamped today and she can not sent anyone back to check and that she guesses " that I will just have to take my chances tomorrow". Great customer service BJs. Your customer service stinks. You have nothing on Costco who is extremely professional and takes pride in excellent customer service. Maybe BJs could contract Costco to mentor your employees how to be kind and take a few minutes to make a customer HAPPY!!!! I guess your Company just makes too much money as it is obvious that you dont need mine. Will not renew my membership with your Company.
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Jessica owens
I was at BJs tonight, my night was well untill checkout. I was horrified and disgusted at the staff. While checking out I was near the car area, workers walked near me, I was listening. The one worker said haha lol at that big bird over there, I glanced over to the door and a bigger woman walking out wearing yellow. Then she said shouldve took a picture of her. They continued to talk about this woman, who was minding her own business just walking out the door. I am terribly offended and now Im wondering what do they say about me and my family.
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Tracie Holley
I wish they had more locations but this one is not far at all. Compared to other wholesale competitors this chain is my favorite. It is always clean and organized and price just right. The bathrooms are clean and the floors through out gleem. The staff is always friendly. This goes for all of the locations in MD and VA and Southern VA that I have shopped at. This location specially is always in stock.
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S henein
Theres this one cashier at the self checkout I think her name is kartina, she definitely hates her job, you know when you see someones face and know they just dont want to go there.. Yes thats her she does not smile and shes very rude. Bjs does not care about customer service and it looks like they dont even read these reviews. Thats why they dont have as many customer as the other wholesale stores.
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Hana Kim
The customer service at the self checkout lane was awful. The person who is supposed to help you cuts you off when you try to say something, is in a real hurry to help you so she can go stand back at the counter and if you ask her for too much help than she tells you to go to customer service and leaves you hanging. The woman that helped me was Chibika N.
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Jian Kuang
Got a "free membership for 3 months" coupon, driving 30min to the store. Got kicked back by the customer service staff, telling me that it was not started yet and I can use that no earlier than Wednesday. Come on theres nothing like that printed on the invitation letter. Will not go to BJ ever.
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Kata Crea
This is an older BJs store and usually pretty busy. They send out monthly mailers with coupons and take manufacturer coupons on top. Its a club with a few membership options but the savings make up the club price within a few shopping trips. I am missing the gas station at this location.
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Brandie Vassor
The ONLY bad tging about BJs is the constant slow service at the deli. Love this place. Open early and late, I can use their coupons in conjunction with manufacture coupons. You can use up to 2 coupons for extra savings. The added bonus, you can use any credit card to pay.
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Neil Razdan
It seems that the cashier we had had some attitude problem. She, quite cheerfully greeted the members before and after us, but didnt have curtsy to even respond to my "Hello, howre you doing... " May be she needs more trainings in etiquettes for cashiers.
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Brian Kuhn
We went here for tvs and werent impressed. They were 4k instead of 1080p which explains why they were more expensive but its so much harder to find someone to explain that than Best Buy. We didnt know the difference until the Best Buy person told us.
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Jay Woolridge
BJs is much better than Costcos! Anyone can buy from them. But you have to be a member to get the savings. The membership is $50 for the year. Well worth the deals they have. Very competitive prices.
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Pranav Joshi
Worst service at BJs tire place. I came here 4 times, all 4 times, Noone even comes out to greet or talk for 20 to 25 minutes. They dont treat customer well. Avoid this place.
WI
William F. Wulf II
Convenient location. Helpful and friendly staff. Competitive prices. I am not fond of the Dunkin Donuts kiosk that replaced the previous lunch counter.
MA
Manuel Lucero
su personal que trabaja alli es amable y atentos.
MO
Monique Samuel
During, this experience I was quite pleased with the customer service offered,at this BJS location. I plan to repeat as a result.
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John Mosley
Fair prices but a bit run down. Would be nice to put some money into its appearance. Could take notes from costco.
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Andrew Fox
Employees are friendly. BJs has a lot of free cardboard boxes which are great for moving apartments.
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Jacqueline Lester
Good wholesale place to go. Plenty of cashiers to assist you and a convenient self checkout.
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Gretchen Curry
BJs has a coupon book which had 8 coupons for things that I planned to buy. Great savings!
MI
Mike Strong
Not a bad club. Wait to find ad in coupon section to get a good membership deal though.
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A Private User
I go here to buy anything that I need a lot of; especially stuff that I can freeze.
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Nau Nz
They need more competitive pricing and need to expand their services
JO
Jose Munoz
I always go here. lines could be better but prices are the best.
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Brian Auger
Great prices, superior meats. Deli counter is excellent.
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John Mumford
Good place... go off hours if possible to avoid lines.
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Styves Exantus
Always good for bulk shopping and has good food to eat
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Ryan Miller
Great selection of items good prices staff is fine
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Ryszard Tomaszewski
Low prices! Great Place for a bigger shopping.
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Kirsten Rhodes
Great place to shop for Just about everything
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Christian Schaefer
Great selection. Takes manufacturer coupons.
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Alfred Venable
My favorite bulk grocery store #bjs4life
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De Harris
Its BJS. Enough said. +self checkout
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Ray Ricks III
Decent selection and nicely operated.
MI
Mike Joyce
Slow service, few choices
NI
Nikolaos Rementelas
Easy parking, no crowds!
JA
Jackielyn Guyah
Great customer service
KE
Kenneth Barbour
Short staff and slow
DR
Dr. Gottlieb
Its a warehouse club
MI
Michael Williams
Great place to shop.
JA
Jane L
Fantastic as always
MA
Mala Dass
Love this place.
KE
Kenya Watkins
Love this place.
RI
Richard Abbey
Great for shopping
LA
LaPrade LINC
No gas...annoying
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dipika kalra
Kickass deals
BR
Brenda Harris
Good deals!
AU
Audrey White
Great deals.
PA
Pat Murray
Easy access
