Address: | 325 US-190, Covington, LA 70433, USA |
Phone: | +1 985-893-4885 |
Site: | restaurants.ihop.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
TA
tamura brown
I visited here on Sunday..July 29th 2017 with a group of ladies. Our experience was less than enjoyable. We ordered..and waited..and waited. Finally when they started to bring the food..it was all mixed up. Half the table was served after they figured who had what. The other half was partially served..meaning they got some of their order..two ladies didnt get their food til the other half was finished eating. Mind you that some other guests were being served while we sit and waited for our food. One lady in our group left..only after they bought her eggs and bacon..pancakes never made it to the table. What started out as a great day..turned sour. Very dissatified....will not go back...
BR
Brittnie Ritter
Would tell you how the food was, or our server but we didnt get either. We walked in on a hot summer day and right away we noticed they didnt have the air running. The place was pretty empty, we were seated, looked at the menu and decided what we wanted to drink and eat, and after waiting several minutes with no one even taking a look at us, we decided to get up and leave, again no one even batted an eye. I would say bad service but we literally got no service.
LO
Louie White
Initially we went to the Waffle House because it was closest to our hotel. But after 20 minutes without a greeting much less and attempt to take even our drink order we left and found the IHOP. Having been a while since eating at one, we were pleased to get a warm friendly greeting. Then saw the menu offered some new flavors. Food and Service was excellent. Just what we needed after a long day and the disappointment of the Waffle House experience.
VO
Vondaleigh Murphy
This location is by far the best and cleanest breakfast diner I been in. The staff is always very friendly, always seem to get along as family and the teamwork is great. The food is fresh and hot. My family and I visit this location for most events after church, football games and birthday parties. We love the birthday song and free icecream sunday. We love the staff and the IHOP in Covington.
CA
Carolyn held
The guy at the front desk did not ask me if I wanted a table or a booth, which I normally like to sit in a booth. I feel like I should have had a choice as it was not that full when I come in. The waitress did not come back to ask me if I needed something else and when I tried to talk to her 2 times she just walked away from me. Totally disappointed in my visit with you this time.
MI
michelle raiford
The little girl Kat was so attentive and bubbly, we were waited on right away. The $5.00 burgers on Monday were the bomb thanks to the waitress who recommended it. I shall return and hopefully Kat will be there to wait on me again. They were understaffed two people running the whole place and yet everything was done in a timely manner.
KR
Kristen Long
Standard IHOP food but service was very slow and pretty sure we were overcharged. Did not receive the usual sauces and never saw a waiter after receiving food to ask for missing items. We never saw the itemized receipt because we were tired of waiting for the check with our 2 kids and went to the register to pay and get out of there.
TA
Taylor Ragan
The food was OK except for my chicken sandwich which was slimy. All I did was bring it to the servers attention. The manager then came and I showed her. She then just said "not a good piece of chicken huh?" No apology and received my full ticket in reward for finding the slimy piece of chicken.
A
A Private User
I think the servers are on drugs or something...especially at night! Service is horrible! One time,they actually brought all the adults their food, including pancakes and did not bring out the kids pancakes for 20 minutes. Of course we gave the kids our pancakes, but that is ridiculous!
CA
Catalina Garcia
Katelynn from night crew gives phenomenal service. Katelynn works very well with kids. The food was the best it been, shout-out to the cook for making Mickey Mouse heads for the kids, they enjoyed it all. Nicole is a great manager. The new night crew is exactly what this IHOP needed.
VE
Veronica Vargas
Ugh. Havent been to IHOP in forever, but this one was unpleasent. The waitress tiffany may not have thought she had an attitude but she did. Then when we got out food, it was wrong, she took it and never came back. We left in the middle of it. Horrible service by Tiffany.
MI
Michael Jorns
It really depends on what time you go here as far as the service you receive. I find that going between 10am and noon is the sweet spot for full staff and good service. The food is regularly good though and overall a good ihop to visit.
CO
Codane Codane
Got sick when i ate the food made me throw up. The server named Sarah B. got an attitude bc I asked for my change. I will never come here every again. They poisoned my food I will be filing a complaint with the better business bureau.
MA
Matt Blair
A great place for groups and family. Their breakfast can not be beat and their lunch options are fairly decent. At this location the staff is very attentive and the restraunt is very clean. It can get busy, and it draws a crowd.
KA
Kathy Hood
Been to many I-Hops but this was by far the best. Very friendly staff and the cook (Preston) is great!!! He needs to train all I-Hop cooks. He is that good. Kudos Preston. You deserve a raise.
CO
cody perret
use to be the best I hope last time I ate there I seen a waitress put ice with her dirty hands in my glass. then our pancakes was rubberized took 30 min to get our food and was very dirty
KA
KayBeth
I enjoy the variety of food they have here. Breakfast...lunch...dinner...good for anytime of day to eat here and lots of choices. Really friendly staff and food ready pretty quickly.
PA
Patricia Carter
My first time in that particular one. The waitress was very attentive. the order wasnt written and everyone received what was ordered. A pleasant atmosphere. Thanks
JU
Julian Brown
Loved everything about my visit. The younger people that they have their now are a nice change. A+ service, and the food was amazing, and brought out pretty quick.
LA
Lauren Carollo
They always do a good job, we order at work to go at night. Ive been there during the day, too. The owner is nice and so are the waiters. No complaints.
SA
Sarah Underwood
I really enjoy the service here, especially since the quality of the food is equally as good! I would say that the wait is a little long but thats just me.
VA
Val Throckmorton
Tuesday evening was a good experience for us. Waiter was great. They were short on a few fruit ingredients but they work with us. Looks and smells clean.
CE
CeeLo Brown
The waitress was awesome. We came at 12:30am in the morning. They answered all of our questions. Katie the manager was very helpful as well.
PA
Patrick Winstead
The whole place smells like an animal shelter. The hostess is a terrorist, and there was a hairy pony tail holder INSIDE my menu. Garbage.
DU
Dustin Ware
Quick service and attentive staff. Table was dirty and coffee mug had food stuck to the inside of the handle. Food was good though.
ER
Eric Mihalik
Wait staff has always been friendly. Food is good. The only thing that could make it better is if IHOP served Coca-Cola beverages.