Rose Hill Deli

664 Columbus Ave, Thornwood, NY 10594, USA

Address:	664 Columbus Ave, Thornwood, NY 10594, USA
Phone:	+1 914-769-8293
Site:	rosehilldeli.com
Rating:	4
Working:	6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 7AM–4PM 8AM–2PM

Location

Photos 14

Reviews 5

Nick Pellegrino

This deli was great under Jims ownership. Fast service and personable staff. Once they took on new ownership, all that went out the window. While they considerably updated their menu and renovated, I was appalled by their customer service. As someone of whom is lactose intolerant, I need to be attentive to consumption of dairy. Repeatedly when ordering a bacon & egg sandwich - NO CHEESE, they still put cheese in it, to where Ive had to return it and have them remake the sandwich. The last time I ordered, "bacon & egg, no cheese; no cheese on anything, please," the server then repeated the order of the next patron, "bacon, egg, & cheese." Considering I had just made a similar order and his poor track record, I was under the assumption he was incorrectly repeating my order. "No. No cheese, please." I shouted over the customers. "I wasnt talking to you. Relax! Thats not your order!" My jaw dropped. His tone was totally inappropriate. You dont yell at your customer to relax. As someone with food sensitivities, I have to be on top of what I eat. I was under the impression that this business would accommodate food allergies. Apparently they only just barely tolerate it. Ive been a customer at this deli for twenty years. I wont be a customer in the future.

Cindy Brown

Suffice it to say, that if you saw what I and the other customer saw, youd run out of there as fast as we did!

Amy C. Shields

Super nice people who care about making delicious food. Love this place!

Jessica Harkins

Great staff, wonderful food, good prices

John Krause

Great Deli, Awesome food!