Address: | 13435 University Ave #300, Clive, IA 50325, USA |
Phone: | +1 515-809-1807 |
Site: | 5boroughbagels.com |
Rating: | 5 |
Working: | 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 8AM–2PM 8AM–2PM |
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Julia Seaton
I was going to rave about the bagels and coffee, but my review is about customer service. Excellent customer service from 5 Borough Bagels in West Des Moines!!! I ordered 2 bagel sandwiches and iced coffees to go and when I got home noticed I had the wrong sandwich order. Toney had already tried to track me down by FB and when I called, as soon as I said my name, he knew why I was calling and said our next trip in was on him. Well, we stopped in today, again all I said was my name and he knew exactly what our order was! Ive never had that kind of customer service, ever! If you havent tried 5 Borough Bagels, you have to because the bagels & drinks are the best in town and the customer service might be the best in the nation! PS - We had the Breakfast deluxe and Lox deluxe on Biali bagels!! Both were excellent! My daughter says the Iced Oost (frozen blended coffee) is better than Starbucks. Thank you Toney, we will be back.
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Jeff Ellis
Local bagel place with more than a wide variety of loaded sandwich/dessert/whole grain bagels. They have coffees, lattes, donuts as well and what I like about this place is everything I try tastes very fresh and very high quality. Ive never been a huge bagel person, but I could honestly see coming here semi regularly because its just that good. I met one of the owners who works there most days, she and her staff are exceedingly friendly warm people.
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Garrett Young
As New Jersey natives, we have high standards for bagels. 5 Borough Bagels did not disappoint. The bagels were nicely dense and chewy, and the bialys were excellent. (Weve never met anyone outside of New York / New Jersey who had ever heard of a bialy.) They offer a nice variety of cream cheeses and sandwich fillings, and the espresso machine is an added bonus. We have yet to try their fresh-squeezed orange juice, but we will definitely be back soon.
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Mark Lewanski
Bright, trendy and clean interior. I had a lox bagel, which was delicious! Only complaint: its very bright and lacks coziness in here. Too much white paint and white light. If I were Tony, Id take some of that green from the checkered wall and paint the walls behind the counter to bring some sense of closeness. The feel is the opposite of claustrophobia in here, like being suspended in infinite white lit space.
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Lolo the Veg
OMG Vegan Cream Cheese! Only restaurant in town with this! They make all their cream cheeses from scratch, with 2 vegan options that are amazing! Besides the cheese flavors, most bagels are vegan. Great local bagel/coffee shop. Their sandwiches are amazing too, with options for everyone. The staff is super friendly and genuine. They try to get to know their customers and know the regulars by name.
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Jessica Fearington
Their bagels are awesome! Lots of choices for bagels and cream cheese flavors. I took the suggestion of others and went with the sriracha bacon cream cheese...so good! I also ordered one of their specialty lattes, which was decent but nothing special. They also have free wifi, so its a great place to sit and work for a while. I will definitely be back.
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Jenna Herr
The food is delicious and the owner is really friendly. The first time I ate here, I ordered online (via app), and when I arrived to pick up my order, she greeted me by name. Moreover, I think this environment is great for business meetings between two or three people. I havent tried their beverages yet, but they look really good.
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Kent Reed
So, I wondered what kinda New York guy Id be...ends up Im a Manhattan! As is often the case it might be the Sriracha! Great food and hospitality! Im guessing one might not always score smiles and free water in the Big Apple, though! :-) Keep up the great work Tony & Sarah!
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Dan Tucek
Cool hip vibe. My first time there and had the Brooklyn bagel. Tasted great. I only didnt give 5 stars because the first 2 bagels I wanted were out of stock. But it tasted great on the "Everything"
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Eric Doll
Absolutely refreshing and delicious. Their lunch sandwich combinations are well thought out and amazing. I also love that they arent some big restaurant chain. Very accommodating and clean.
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Andrew Zümwalt
Great staff and atmosphere! Great selection and delicious bagels and amazing teas! Highly recommended a local business and their high standards to any chain. Greatness ensues here.
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Josh Petersen
Atmosphere is awesome, bagels are amazing but Im not a bagel person so dont take my word for it. Coffee is a little meh but I usually do an iced coffee which is great.
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Matthew Walstrom
I really enjoyed my experiences here. Great bagels, great spreads, great coffee, great staff. Its nice to have a bagel shop even your vegan friends can enjoy!
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Annie Gullickson
Love this place! Im a sucker for a good bagel, and custom cream cheeses - the cheddar bagel with sriracha bacon is my go-to!
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Michael Dunham-LaGree
No. You cannot beat their bagels in all of DSM metro. Nope. No. Stop looking. Youve found the best. Amazing coffee to boot!
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Chris van Leeuwen
I only wish Id found this place earlier in my trip. I havent found a bagel this good anywhere outside of the East Coast.
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Steve H
I love this place! Everything Ive tried is tasty and the people are friendly. The breakfast wrap is really dang good.
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Rusty Grant
Tasty breakfast sandwiches, and some awesome cream cheeses. Its definitely a favorite weekend spot in the am.
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Jeff Arndt
Great service and bagels. Background music was the perfect motivation for the morning meetings to come.
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Stacy Grenell
Went on a recommendation. Bagels were fine, but pricey. Atmosphere was very clean, just not to my taste
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Robert Adams
Perfect breakfast stop! The food, staff, and atmosphere exceeded all of my expectations. Thank you!!
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Rachel Ehrecke
Love their bagels! Theyre super fresh and the best in DM. This is a great hidden spot to eat.
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Andrea Berndt
Amazing variety of bagels, cream cheese flavors, and sandwiches. Food is fresh and tasty.
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Sandy K
The food, the coffee and the staff are just absolutely delightful! Best in Des Moines!
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Mallory Bonpua
Excellent bagels and shmears. Nice cozy and comfortable shop with friendly service.
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Paul Clowser
Fresh bagels and ingredients. Nice atmosphere and sidewalk seating available.
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Ian Thatcher
Delicious bagels. Authentic New York style. I will definitely be a regular.
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Zack Hescott
Great Coffee Shop - Friendly employees, great atmosphere & awesome coffee
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Jonathan Preisser
Great bagels! The sundried tomato cream cheese is delicious too.
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Michael Hughes
Great friendly staff. Wife appreciated the gluten free bagel
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Mike J
Great people, great food. Cant get much better than that.
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Don Mason
Great food, great service. Friendly and efficient staff.
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Sinan Tunc
Friendly and helpful staff. Excellent bagels and coffee!
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Megan Minear
Cute little place for breakfast, great bagels!
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Jon Freed
Best bagel shop in the Des Moines metro area.
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chad benson
one word to describe this place. "Phenomenal"
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Rob Walling
Awesome authentic bagels with great service!
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Martin Fox
SIRACHA BACON CREAM CHEESE IS AMAZING!
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Amber Moritz
Amazing selections! Very fair prices!
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CJ Louis
Authentic NY bagels! Lovely place
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Scott Frederick
Excellent bagels, friendly staff.
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Victoria Frueh
Great breakfast deluxe bagels!
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Rob Carpenter
Best Cream Cheese ever.
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Abigail Kemp
Best bagels in town!
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Ruth Rice
So, so, so yummy!!!
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DJ Todd
Best bagel in DSM
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Lindsay Toll
Love the coffee!