Address: | 2001-8 E Greyhound Pass, Carmel, IN 46033, USA |
Phone: | +1 317-575-9547 |
Site: | subway.com |
Rating: | 2.6 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–8PM 9AM–8PM |
KY
Kylie Martin
Every time I go into this Subway, I am treated like I am wasting the employees time. Last night, I went in (25 minutes before the store was supposed to close) to order a sandwich and leave. The couple in front of me asked for a water cup and they were informed that the store was "closing in 15 minutes" so those cups had already been put away for the night. They initially completely ignored me and stood there talking about how they were closing, clearly wanting us to hear them. They had EVERYTHING cleaned up and put away. All of the food had already been put into containers. The floors were wet from a mop (no wet floor sign, though) and the cookies had all been thrown out for the night. One more person came in behind me which REALLY ticked them off. When the employee was getting bread for him, she slammed the door closed about as hard as she could and said to him "And what do you want on it?" in the rudest tone Ive ever heard a customer service employee speak to a customer. And the whole time, she kept looking up at the clock (which at this point, said 7:40). I worked in food for a long time so I know how frustrating it is to want to get out of there as soon as possible after close. But if your hours are posted on the door as closing at 8 pm, then that means you are expected to provide service UNTIL 8 pm. When I worked in food, that is what my bosses expected of me. We were allowed to do some of the basic cleaning but if a customer wanted something, they got it with a smile regardless of what time it was. Very disappointed because this Subway is right up the road from my house and very convenient but I think Ill be traveling a little further from now on to go to a different Subway, or maybe just skipping Subway altogether...
DI
Diana Forbes
The people here seem to work very hard and keep the place as clean as possible. The service was quick and the employees were attentive.
TR
Trevor A. Small
Rude service. I will not be coming back here. Ignored while employee texts on her phone? I dont think so.
NI
ninja lordable
Does not close at 10, they close at 9. CHANGE YOUR HOURS
JA
Jacob Kinkead
They da best and they try as must as possible