Address: | 1005 US-175, Seagoville, TX 75159, USA |
Phone: | +1 972-287-7973 |
Site: | locations.whataburger.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Angelina Fox
While traveling we stopped at Whataburger in Seagoville, TX we were not pleased with our experience. Midway thru our order the cashier asked someone else to finish taking our order while she went to the drive thru window and spoke to the customer there. They called our number but brought the wrong order to the table. When we finally got our food we only got part of it. After going back to the counter and explaining that we hadnt gotten all of the order, the young lady said with an attitude "I know they still have to make it." So by the time the last of the food arrived there was not even an apology for the delay. VERY poor management staff.
KE
Keatonio Greenio
I wish I could leave 0 stars. We got Whataburgers and it smelled like straight PLASTIC!! The meat looked undercooked and the cheese looked old. I love Whataburger and this is a HUGE disappointment!! I am warning the managers at this location, you will get sued if you end up getting someone sick! Get better quality and better cooks!! We will never be back to this location and I advise you avoid it at ALL COSTS! (The building also smelled TERRIBLE!!)
MA
Mark Day
Sometimes the dining area is not the cleanest and sometimes the service is slow. Tonight though my youngest dropped his chicken on the floor under our table. We tried to pay for a new kids 4pc chicken but when the manager heard why we were making a new order he insisted on replacing the chicken free of charge. THAT is customer service! Merry Christmas!
A
A Private User
I went in and ordered one of their specialty burgers. Please cut the cheese on my burger. They advertise that you can have a burger just like you want it. It came out with cheese and the manager said that it had to come out that way. Huh? I even emailed the corporate office. No reply. Great customer service Whataburger! NOT!!! I will not go back!
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Velvette Brookins
I love this Whataburger! The food is always fresh and the employees are really kind. Ive only had one issue with an order being incorrect but they resolved it immediately. On top of that gave me a coupon for my next visit. This is the only Whataburger Ill go to now. And there are actually a couple that are closer to my home but I prefer this one
DA
David Molina
The food is good. The dining room is dirty. Theres mold buildup around the ice dispenser. The service was bad. They are unfriendly but seemed to be over friendly to certain people only. I told the corp office about the sanitation a few months ago. The areas are bad and has gotten worst.
JA
James R Hayes II
The manager David and the cook Nick at the Seagoville, TX location has excellent customer service. I asked for my pancakes to be big and I got exactly what I asked for without any hesitation. Neither IHOP nor Dennys can compare to the pancakes at Whataburger. Keep up the good work
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Pedro Treviño
I wish I could take a picture of the burger just to show how half assed it was done. The fries were cold. Ordered drive through. Ordered four complete meals and was given two packets of ketchup. Third time I order from this restaurant and all 3 times the order was wrong.
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Don Shields
Ordered a BOB ranchero. It came back plain. He redid the egg with jalepenos and when I saw him put it on the previous, now cold, sandwich I left. Had to go to work. Called corporate and got nothing. Will never go back.
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Robert Esquivel
Great food as any Whataburger but the place is not very clean and there were many flies inside , the AC was not on , maybe thats why the flies!! Sorry just not used to eating in those circumstances.
JA
Jamie Garcia
The bread on the burgers are very stale! Asked for a wheat bun and when I got home to eat it which is literally 2 minutes from there the bread was as hard as a rock! Very unhappy customer!
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Connie Griffith
I cant tell you how good the food was cause I didnt eat it. There was a roach crawling across the drink counter. The managers response was "The cold must be bringing them in".
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A Private User
I go there a lot and normally service is unfriendly and slow. But today the young man that waited on us was very friendly and our service was fast and our order was correct.
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A Private User
They are really cheap on their fries, if you order a medium fry its like ordering a small cause they only fill them up half way. Never going back!!!!!
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D Conway
Service was fuc*king horrible. Dry attitude. The food was decent. Im never going back there. I dont care how hungry I am. The server was Mellisa.
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rose Duran
Under staffed for midnight. Stood inside for 10 minutes waiting for my order to be taken. Finally gave up and just decided its not worth it.
TY
Tylar Manning
Cody is professional,respectable, and emulates what service should be! Well done keep that mind set and drive, outstanding.
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Tim Keheley
I dont think Ive ever had bad Whataburger. This one may look a little dated but they serve the same great food youd expect.
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Jesse
Wait time was ridiculous. I usually dont write reviews on businesses but this has been a consistent problem every time.
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RC Chao
Typical fast food. Drive thru is a little slow so I always go inside. Food quality is consistent. Restaurant is clean.
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Allison Davis
Line takes way to long every time and horriable customer service. I hate this whataburger never again!
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Jean Ward
The manger of the store is really rude to his employees their food is always cold or nasty
JA
Jared Lovett
Delicious burgers, some of the best Ive ever had, though it had a long drive thru line
LA
Lane Greer
I love Whataburger and this one made one of the best Whataburger burgers Ive ever had!
MI
Michelle Carter
Great food and terrific service people! Open 24/7, so great for those 2am cravings.
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Lauren Soto-Turner
Horrible!! They need to fire them all and rehire better people!! Nasty a** place!!
MI
Michelle Carter
Love their food!!! Great people, my burger "my way", and the best French fries!
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Bonnie Madden
Waited in the drive thru for 30 mins then I get cold food. Worst experience ever!
CA
carlos montoya
Patty melt meal is really addicting and the fries are usually hot and fresh.
BI
Bill Koleszar
Terrible service. Female shift manager has a dont care attitude.
JA
Jacob Gay
Good food, usually hot and fresh. But they ALWAYS take forever.
JU
Justin Smith
great food wait time not too long but food well worth the wait
CA
Caleb Linn
The drive thru line takes forever and the service is horrible!
CO
Coy Hirth
The food is never cold. The employees are always friendly.
MA
maxxwell m
Good food and a laid back atmosphere. Great employees.
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Erica Reeves
As always - the best. Cant go wrong with Whataburger
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Amber Chambers
I have a thing for that sexy cook on second shift
JU
Justin Wilbanks
I Love to eat here when I got the extra money
DA
david phillips
Convenient. Normally getsvorder right
BI
BIGDAD Wells
Fast, Friendly, and Worth Every Penny
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Leah Paige
Rude service and nasty restaurant.
PA
Paula G
Too greasy. Food made me sick
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Robert Whittenberg
All around great experience.
RI
Richard Allen
The best burgers in Texas!!
TO
Tori Gollihugh
love this whataburger!!!
MA
Matthew Goss
Great customer service.
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Sandra D.
The food was pretty good
JE
Jenny Moore
Never gets orders right
TE
Texas fenix
Fast, and clean place!!!
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PATTY T L
Nice quiet place to eat
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Sherri W
Great guacamole burger
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John Herndon
Even do cracked eggs.
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Irma Urrutia
I love this place.
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Spyda Guy
My wife works here
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The Debbie Show
Dirty employees
BE
BeawIT Consulting
Good burgers
MA
Mauricio Romero
Bad service
MA
Mary Ann Buchanan
Excellant!
JU
Justin Dye
Good place
TE
terisa raney
Great food
DE
DeWayne Hanson
Excellent