Address: | 2104 E 52nd St, Indianapolis, IN 46205, USA |
Phone: | +1 317-253-3544 |
Site: | dairyqueen.com |
Rating: | 2.9 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 12–9PM |
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Stephanie Jennings
HORRIBLE !!!!!! I went and bought 3 banana splits and upon signing my credit card receipt realized I was charged $116.00 the manager said sorry and I would have the money back by midnight.. checked at 1:00 am and nothing , checked at 6:00 am and nothing, checked at 10:00 am and nothing .. Called back and the manager said they did not show it on his books and it would take 2-3 business days , I then said that is not what you said originally and that I would be calling higher management he got smart and hung up. A hour later another manager called and left me a voicemail basically saying they were out of it and to call my bank because the money was given back to me , I already had called my bank and they said they seen the money was taken but not given back. I then called back and a lady named Amber got very smart with me and then the manager told me he did not know what I was so angry for and I said "I am angry because you overcharged me $100.00 and now you are screwing around with me , He then stated that I was not gonna yell at him and I told him I have not even begun to yell and he hung up , my mother called and basically got the same attitude ending in being hung up on. I am furious and will never go back and will continue to let everyone know about my horrid experience at the establishment dealing with the managers Joey and Steven !! Do not go here .. The one located on 7116 keystone is a MUCH better place and that is where I will go from now on..
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Cherle Edwards
Visit on 8-29-2016 around 7:30, the young lady was rude when she asked what I wanted, I got to the window, handed her the exact amount $4.24 for a small heath blizzard, she counted the change first, the 4 ones were already spread apart, she sat them down, then started counting them slowly, I said, " sweetheart, can I have my blizzard please? she looked at me and said, I gotta count the money first, I replied, sweetheart, the blizzard is sitting in the sun, she picked it up, held it in her hand, money already in the drawer at yhis point, told me again, she had to count the money before she gives me the product, still holding on to the bluzzard, continuing on about the money. The Manager walked up, asked her what was wrong, her relply, "shes mad because I had to count the money, now he has a nasty attitude. I asked for my money back, he said, "we dont give cash refunds" I asked where was that posted? his reply, " I dont have to post all of my policies", not to mention, they wouldnt take my $1.00 off coupon that I got from a Dairy Queen because they dont take those, REALLY!!!!!!
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Tony Brown
This is the best DQ Ive been to in a long time. The staff is very friendly and helpful. The restrooms were immaculate. The ice cream is always the perfect temperature and the Mister Mistys are the best around! There is nothing I could say is wrong with this DQ at all... They have their act together totally!
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Evan Cass
I went to this location around 4 on a Friday. It was very busy and there was only one person whippin up food/ice cream for the very busy traffic. He was working so hard and was very pleasant. He even apologized for the wait albeit we did not have to wait long at all with all things considered. 5 stars.
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Loraine White
Slowest place on the planet. Theyve messed up my order at least a couple times, and manager is about the rudest person Ive ever met. And if you change your mind about ordering, youre stuck in line for the next 45 minutes because theres no way to get out of the drive thru.
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C P
Stopped at 1:30 pm for lunch only to find this location closed. Signage still exists, but if it isnt open this restaurant needs to be removed. Upset that I had to drive across town to the other location when it would have been easier to go there initially. Smh
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Crystal McGraw
If you want to be ignored with poor service leaving without anything, this is the place for you! Left after waiting a half hour with door shut in face to another D.Q. location miles away!
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Fred Gottman
They told my pregnant wife that they dont have fried food..... Never mind having tenderloins, fried chicken, and french fries on the menu......
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Bonnie Tucker
This place is a walk away from my home. Its location is ideal for on the way home or a great snack place while out with the dog.
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Nicholas Almeda
Cute little spot serves good ice cream but mostly just salads and wraps no real burgers.
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Matt Jewell
Friendly guys and ice cream cant go wrong.
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Shaun Dunlap
One of the best Dairy Queens Ive been at
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Sarah Pardue
Prompt drive thru. Dog friendly patio!
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Harryl Hale
Great place. Only outside seating.
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A Private User
Ice cream...cant live without it!
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Bill Bordogna
Old school DQ with good service
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darryl white
Ants were everywhere!
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A Private User
Quick window service
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Adam Roberts
Very friendly staff
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Jon Gore
Great little DQ