Address: | 820 W Main St, West Dundee, IL 60118, USA |
Phone: | +1 847-426-7111 |
Site: | pizzahut.com |
Rating: | 2.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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A Private User
I too have been burned by this place. I walked in on a Saturday afternoon when a pizza joint/restaurant is supposed to be full and was surprisingly empty. (hmm, I wonder why?) Pizza was over cooked and didnt taste right. The service was poor (and the girl which name I will not mention) was completely OBLIVIOUS to her job duties as public servant and had a meager attitude. Be careful for over tipping as well, I felt they didnt deserve a "good" for the above stated. The girl still went ahead and charged herself what she thought she deserved and not want she earned. Heres a good tip: Dont steal from customers.
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Michael Floyd
Orders are regularly 20-30 minutes late (Why does someone who dislikes a place so much order from it so regularly, you may ask yourself. My spouse has a certain appreciation for this establishments fine cuisine) on weekdays and wrong half the time. Never order delivery. There are plenty of other places much less disappointing to order from in the area. The pizza buffet can only handle about 6-8 people at a time before everyone starts waiting 10-ish minutes between a pizza or two coming out and everyone scrambling for some before you rinse and repeat.
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Janee León
Okay, this is what I dont understand. Dominos is the same distance to my house just like Pizza Hut.. and Dominos still delivers but when I checked for pizza hut delivery, apparently they dont make deliverys that far. Its only ten minutes away. I have no car and was craving Pizza Hut this time. I would have paid a good tip bc I feel bad that the people have to drive just so we can get a pizza. Also even a sub shop will deliver their food to my house and theyre 25 mins away.
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Carla Olvera
Food is always great... except for the times they mess up our orders :( For example today, ordered 2 medium pizzas. 1 was cheese and veggies, pan pizza. came out hand tossed // the 2nd was no cheese w veggies, was supposed to be hand tossed and got the pan with butter/garlic crust flavor. the problem? was supposed to be vegan friendly :/ other than that its always fast deliver and kind employees
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A Private User
I order a pizza online to be delivery at 12:48. A hour past before i called them and they said we dont delivery that far ( i live about 15 minute is away). But how was I suppose to know that if no one calls me to tell me that in straight to take out.
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John Nalysnyk
Delivery service is terrible. This was the 4th time in 4yrs that the order was wrong/not deliver in the time promised . They are very quick to ask if you would like to cancel your order. I do not recommend this specific Pizza Hut location.
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Osman Baig
I wish i can rate this place higher than a 5 star. This is certainly by far the best pizza I have ever tasted. Every single bite had an amazing flavor. I would recommend this place to any pizza lover, or any person. Thank you Pizza Hut!!
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Mario Cif
Place a simple order and it took over an hour and a half to be delivered when the restaurant in not even 10 minutes from my house. The pizzas where also cold. What a disappointment Pizza Hut has turn out to be.
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Whitney Schoenick
Absolutely horrible. Every single time I have given this place the benefit of the doubt, I regret it. Understaffed workers end up leading me to wait 30 min+ for a carryout order. Never again will I order from here.
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Dunia Lazaro
Les Recomiendo que bayan acomer pizza Hut esta recien salida y calientita
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Anas Castelar
The new manager was very helpful. I was able to have a pizza with the pepperonis in a heart-like shape sent to my significant other for Christmas. Thank You Pizza Hut!
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A Private User
I came a week earlier to tell them we would have a large group... we arrived and waited for 30 minutes without even being greeted. we left!
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A Private User
was cold and did not taste right,and the girl who i talked with at 830pm on 12/20/2010 was a complete snot that did not care!!!
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Lzr B
Delivery: one decent pizza, one awful. Looks like it was made by a degenerate in 30 sec. Arrived cold, of course. Posted pic.
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Mark Branson
I love Pizza Hut. I love pizza. Full disclosure. This particular hut is a little old but the service is excellent.
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A Private User
Waitreses are not careful they just grave the menus fast that they hit with it n u find pieces of hair in the food
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Anthony Griffith
When I went there to eat with my girl its was great i dont know about anyway esle but it was great service to us
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David W
no salad bar, cold pizza on the buffet and not many choices. you be better off just buying a pizza.
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A Private User
This place is normally pretty good, But they are making me wait for hours just for one pizza -___-
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Roxi Herron
The manager was awful and lied about our wait time. Glad that my family wasnt hungry or anything.
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Sixtoe Mc
Good service. Homey and all around good food. Could use some restoration for a more modern feel
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Tabitha Browy
Always have a wonderful experience! Staff is friendly, service is fast, and pizza is delicious!
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Fred Lechuga
Nothing special here, typical Pizza Hut food. Waitress was very nice and food was served hot.
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Jay Walter
Its the only pizza hut restaurant near Lake in the hills thats open for business.
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Dave Alek
Buffet was nasty pizza tasted like crap and no selection never going back !!!!
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Pete W
Great service. Jashawn is an excellent waiter who is committed to service.
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Erica Baeza
Every time we dine in the service is fast & the refills are on point.
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alex pal
"medium" pizza. yeh, f*#k pizza Hut.
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Brandon Cole
Wont deliver to Algonquin like dafuq
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A Private User
Got to love the stuffed crust pizza!
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Stephanie Hoffarth
Always receive great service!
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A Private User
Stuffed crust pizza.
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raczekgt2011
No no once again no
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Shrikant Shelat
Horribly Smelly.
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Mike C Mike
Great service