Address: | 304 N Independence Blvd, Romeoville, IL 60446, USA |
Phone: | +1 815-886-9055 |
Site: | bk.com |
Rating: | 2.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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A Private User
I love burger king. This particular one is a joke. Not only did it take 15 minutes to go through the drive through but when I returned home I realized I had only 6 chicken fries, not the 12 I paid for and burger was not plane. I understand that mistakes happen. When I called them back I was told I only paid for six despite receipt saying I paid for 12 and she told me my burger was fine. Upon being called a liar I requested management. I started telling manager i had no intention of coming back but wanted to inform her on her employee conduct . The manager was more of an idiot than the employees, I now know why it took 15 minutes and over five bucks for 5 and a half chicken fries.
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Grisel Uresti
I hate going here to this Burger King. Their service is so slow and sucks. If I wanted to wait over ten minutes for a burger I would of gone to a sit down restaurant! I was in the drive throw for over ten minutes and there was one car in front of me and 2 behind me yet they all got their food and I was still waiting. Then I get mine and I ordered a whopper meal NO cheese I get home ready to eat and got a whopper with cheese and cold fries. Never will I go there. Another BK yes just not this one.
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A Private User
This place is the worst place ever, I went in to complain about a screwed up order and the worker was already arguing with a older gentleman about his. When I went in he literally threatened me. He told me he has been to jail and he is not scared to fight me and the old man together. He must have been 17 he was a big white child. There was children around and he could care less. I never went back, an yes the place is disgusting I just went for a sprite and fries and yes they messed it up.
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Xylon Barnett
They never get my order right, no one speaks english, they close hours before they are supposed too, 15 minute wait time for fresh french fries, its a miracle if they remember what sauce you wanted, and Im pretty sure ive gotten food poisoning once or twice from here. The only reason i still go is because of how close to home it is.
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corey volling
Ordered a simple order of 3 cheeseburgers add mayo. What i got was lettuce, tomato, and mayo. Unfortunately their lettuce with the preservatives on it make me sick. I was on my way to work so didnt notice till i got to work. Now I have to work a 12 hour shift with no dinner. Thanks Burger King. Never Again.
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luke fahringer
Wow burger King has really want down hill. The "chicken tendergrill" is some fake chicken patty...disgusting! All of the food was fake/filler food, nothing like the pics. First time at burger King in a few years, definitely the last too! BK feedback: purchase and serve quality food!
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Tish Bennett
Drive thru wait time was 10 minutes with only one customer ahead of us. All the food was cold cheese on the whoppers wasnt even melted beef patties were cold made me wonder if they were even cooked. French fries cold and soggy. Horrible food...Wont be eating there again.
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David Kehoe
Service was horrible, started with me ordering. The woman had a horrible attitude and rushed me to order when nobody was here but me. Than at the window the food was basically thrown at me. I dont understand.
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A Private User
Not many people review fast food places but it has to be done for this one. Slowest service ever experienced at fast food place. Forget the drive thru. Place is out of date, understaffed, and poorly managed.
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Raymond Weiner
Very dirty employees act as if the customer is bothering them from doing nothing. Need to get a broom and mop. Clean the place up.. newer building not very clean
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Angelica Eumana
Got two whoppers and did not give me the two for ten deal, when I told the lady, she said she didnt know about it and didnt do anything to return my money.
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Samm Anthony
got my daughter a kids meal and they put the fries and chicken strips back in oil to warm them up instead of making fresh ones. Lazy people
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Jonathan Healy
Worst Burger King around. Always mess up your order and the service leaves a lot to be desired. Plus the restaurant itself is a dump.
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Rich Pankey
Just nasty. The service is awful, the order is wrong most of the time, and the food just taste awful. Better choices around.
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Kevin Garbelman
Was overcharged for a meal. The person working g the window rang the whopper meal in separately. Cost 2 dollars more
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Carli Caliendo
Good most of the time you just have to ask for fresh made and wait on it it is worth it then. :-)
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Kathy Lawler
Took forever to get your food and when you did it was wrong and cold.. not customer friendly..
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Joseph Chavez
This place is horrible the manager has a really bad attitude and my fries are always cold
YO
yolo 420
if you have 1hr to blow come here takes them at least that long to get your order ready.
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ariana ruvalcaba
this is the best ive ever been to, the service was so bad it made me laugh my food out.
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GrimReaper
Very slow service, the food can also taste bad sometimes. Not the best Burger King.
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A Private User
This place is dirty and gross. Got upset stomach from the food and its run down.
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Juan Cruz
Muy buen ambiente
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Theodore Duckett
Not spectacular but not bad. The drive thru has been pretty consistent.
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joe goad
Slow to take order, slow to receive food. Quick to take money
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TechnoBeeKeeper
Always love the free style soda machine and the Chicken Fries!
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Mayra Ramirez
Open until 2 am most times but service will often be slow.
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Ray Jablonski
They need new morning management.... bad attitude
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Ricardo Espinoza
Better then any other restaurant in the world
WA
Walter Brown
Clean and very friendly establishment.
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Stephanie Kayser
Its not friendly service whatsoever.
HL
HL Harris
Nice and clean very quiet Goodfellas
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Joseph Evans
Better than McDonalds or Wendys
LU
Lucas James
Pretty quick most of the time
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Lynda Halama
Quality and inexpensive
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A Private User
Just sucks. Everything.
JA
JAMES JENKINS SR
Food has roaches in it
IA
Ian Dikhtiar
Nice and clean place
TA
Tara Cluts
Very slow service
VO
Von Wright
Quick service
TA
TaWonda Baker
Fresh food
DA
David Bart Sr
Good food
MA
Marie Knippenberg
Good food
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Frank Zeimetz
Sucks!