Smashburger
| Address: | 426 Hawthorn Center, Vernon Hills, IL 60061, USA |
| Phone: | +1 847-984-0240 |
| Site: | locations.smashburger.com |
| Rating: | 3.5 |
| Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9:30PM |
Location
Photos 11
Reviews 17
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Sarah Berg
Maybe because I was probably the first customer of the day but I must have waited for almost 5 minutes before someone noticed that they had a customer... and it took another 7 minutes just to order and get change. The burger was dry, overcooked and lacked one of the ingredients IN THE NAME OF THE ITEM!!! (It was a BBQ, bacon and cheese burger... with no BBQ!) I ordered the fried pickles... and they were tough. It was like eating batter dipped tangy cardboard.... This place is not indicative of the Smashburgers Ive had elsewhere.. This place is a Smashburger in name only!
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Emily Nicole Hansen
Terrible. This will be the last time I come here. First, the man was too busy on his phone to acknowledge that I was waiting, which then got awkward because his fellow employees had to yell over at him through the kitchen that I was here. Then it took forever just to get a cob salad, and lastly, girls were screaming obnoxiously in the kitchen, and it was beyond inappropriate. I would fire them asap. Im sure there manager wasnt around which is why they were being so immature and ridiculous. Go somewhere else and dont waste your money here. The food isnt even that great.
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Emily Voss
Awesome place, service, and variety. Manager Jon was great, he walked us through the choices and super excited about the menu. My fiancee is a very picky vegetarian (yes I know burger joint, veg heads dont go). They have it all Gf, vegetarian, and meat lovers! We got the back bean burger and he loved it. The gf menu is taken to care. Separate grill, gf bread, separate prep area, separate fryers for fries vs breaded non gf items. It is up in price but the quality of this fast food joint is above the rest!
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Daniel Duel
I called my order 1 hour ahead of time for lunch at work for pick up. I arrived to my order not even started, i was handed someone elses order, and was not given my drink after having to verbally repeat my order 3 times because of confusion from the guy who took my order over the phone, who said he couldnt remember when questioned about it from another coworker. I got back to work to a very bland bacon cheeseburger, but fries were decent.
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Scott Van Maldegiam
Not happy. Made a special trip only to be told "we have to close early". What? It is only 7pm. Beyond ridiculous. Evidently, this location needs better management.
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Aslan Lee
One of the best burger restaurants EVER. The fries and outstanding. The milkshakes are to die for. Great place to eat with family and friends.
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Toby Johnson
Good burgers. Not a fan of "shoestring" fries though, and their monitors were all broken so we couldnt see any prices.
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Jon Rademacher
Burgers are tasty but expensive and the time it took to get service was longer than it should have been
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Jessica Dworianyn
It was OK. It was really busy for lunch and there were a lot of children running around when I went.
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Nick L
THIS LOCATION IS NOW CLOSED. Pretty good burgers. Interesting selection of craft soda.
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Laurie Gauthier
Good food. Fast service. Service was just ok. No one seemed very happy to be at work.
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Andrew Hofmann
Good Burgers. Weve been here a few times and never had issues with the service.
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Mike Drew
We had great service and a darn good burger... try the onion haystack.
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Aditya Kalidindi
The burger was OK, but their version of onion rings were bad
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Mike Gauthier
Really good burgers, not good fries, disinterested service
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mandy dodge
Smashburger is nice and friendly food is great
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Damian Malaczek
Way too expensive
