Wingstop
| Address: | 1740 N Harlem Ave, Elmwood Park, IL 60707, USA |
| Phone: | +1 708-452-1010 |
| Site: | order.wingstop.com |
| Rating: | 4 |
| Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM |
Location
Photos 50
Reviews 18
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Sergio Hernandez
FOREST PARK ILLINOIS I came in to pick up my food order and waited for a few minutes while the people in front of me ordered. A man (David) on break smoking A cigarette in his car in front of the store proceeded to come inside go behind the counter with out washing his hands and make food orders that were coming out. At that time a customer that was waiting for his food called him out and yet he still didnt wash his hands. The manager on duty who identified herself as Cynthia said there was no way he didnt wash his hands and argued with the other customer until he became irate. I had already payed for my food and David handed it to Cynthia while the customer yelled at him I had to choice but to leave becusse I felt so unsafe with her yelling back at the customer as they threaten each other. I made it home 5 minutes later open my order and it was wrong. Fries were to have no seasoning, they were seasoned and ice cold. My wings were completely different from what I had ordered also cold. I think this was dude to David (who bagged my order) being yelled at while Cynthia joined. I called them right away and asked for Cynthia. David answered and let me know she was using the restroom I told him it was not an issue and I would wait. he proceeded to put me on hold for 19 minutes until Cynthia answered . At this time I let her know that my order was wrong and cold she proceeded to tell me that theres no way my order could be wrong or cold and that I would need to bring my food in an order for her to fix it . I let her know I didnt want it fixed now being almost 30 minutes later I just wanted a refund she then told me I needed to bring in the wrong food becuase she didnt believe me. I told her I could no problem as long as I got a refund. She then told me no she would ONLY refund me for 5 wings out of my order even if they were cold. I asked her serval times (3) if that was the policy and she stated it was up to the managers discussion. I let her know I was unhappy with my food and service and really just wanted a refund and again she told me no becusse I am a liar. It took me again (3) times to even get the general managers name (Eric) before Cynthia told me I would need to bring back the Cold and wrong order in the AM in order to get a refund. She refused to give me the store number (location) and when I asked what time Eric would be there in the morning she hung up on me. I have never in my life delt with a manager treating a customer like this. All I wanted was a refund for my order your location messaged up never did I think I would have to deal with this over chicken wings in my life. Ive already let my comments with wingstop dot com and have yet to have anyone contact me
FR
Franco
Id like to start off by saying the guy below is TALKING ABOUT A DIFFERENT LOCATION! NOT THIS ONE! And that upsets me because Ive been going to this WingStop for over 10 years. This was the place I went to in High School at least once a week. The staff is always passionate and respectful. The quality of this food compared at this location is SUPERB! and I speak of THIS LOCATION! I simply CANNOT speak for the rest. So if youre reading this expect to go in to a quality, clean and well maintained restaurant and enjoy a meal. Take it to go just call ahead. Im not being bias I just grew up eating here so everytime Im back in Chicago no matter where. I will go out of my way to come to this location. I hope you have the same experience as I have everytime I visit this location.
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Regina Naludka
Really dont know what all the one star reviews are for. This place is way cheaper than most wing restaurants and the hickory bbq is THE best bbq wing sauce of any Ive tried. The restaurant is clean and the employees are friendly. Even when its busy the food is ready in 15-20 minutes tops. Also, they have cheese fries!!!
SA
Sammy Feliciano
The selection of fries is great the price is a little under $11 for a wing combo of 8 with choice of 2 flavors, fries, dressing, and soda. Small area to sit down in but comfortable. The Mango hot flavored wings were good, but the teriyaki flavor was sour instead of sweer. Bathroom is clean and I would come back again.
WE
Wendy Figueroa
Placed My Order Online So By The Time I Got There Itll Be Ready And It Wasnt Plus According To Them My Order Wasnt Placed When I Clearly Still Had The Order Confirmation On My Phone To There Location. They Acted Super Rude and I Had to Wait Another 20+ Minutes . NEVER AGAIN ! Host E.
DO
Donovant Bovan
Gr8 ....da ppl getting wings giving bad reviews r da ppl u hate to see n line n front of u in any store .... always complaining nd pushing da ppl Datz serving em .......if dis place was slightly cheaper itd b 5☆★☆★☆ all day ...still gud atmosphere if u sit .....♥♥it .....:-)
NA
Nancy Center
THE BEST! Staff is courteous, the management ROCKS! The food is always cooked to order and the restaurant is super clean! Our favorite place to go for Wings! Sit down, have a beer, enjoy the game, (the tvs are always on the right channels!) and enjoy!
TO
Tom Cargie
The review of of the food should just be poor. Split 20 wings with my son. The wings were tiny and mostly bones. $20 was a rip off for what I got. Wont be going back to that place again.
JO
Jon Levell
Great wings / okay fries in way too large portion sizes. If they gave 1/2 as many fries but cooked them consistently so theyd be crispy it would be tons better.
BE
Ben Dover
I just came out of work hungry then a mf and These bros tried to keep my change and cashier said "im positive i gave it you" why would i ask for my change tho ?
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Ramiro A Chacon
A good popular place for a youngernight owl crowd good service. My wings. Were a little salty (lime and pepper flavored)but otherwise nice and comfortable
LA
Latoya Williams
The service is good but the food is poor I can literally count on one hand how many times my wings were cooked right.Yea this place is a mess
AN
Angel Avitia
Probably the worst wing stop ive ever gone to. When it gets busy the staff becomes rude and cant seem to handle pressure. Never going back!
OL
Oliver Robinson
Best wingstap Ive ever been to and Ive been to at least 10! Great friendly staff and the chicken and fries are ALWAYS cooked fresh.
JO
John Anderson
Ordered wings online to be ready at 11:27am and when I get there they have a sign up saying not open until 12:00pm. Not cool.
EL
Elimniru Labeau
Decent wings..choices of sauces limited but good not really large enough to sit and eat in..more take out...service was good
LI
Lior Reuveni
Love this place!! Friendly to people with gluten allergies and open late. No complaints from any Wingstop I visited!
JO
John Kramaric
Wings were so over cooked that the meat when you pressed it just crumbled. Than they wouldnt replace the order
