Address: | 500 Bank St #3, Waterbury, CT 06708, USA |
Phone: | +1 203-575-0603 |
Site: | sunkeekitchen.com |
Rating: | 3.2 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11:30PM 11AM–11:30PM 12–10PM |
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Chocolate Lipstick
I gave this place 2 stars because before today I was satisfied. The food is okay, not great but okay. Its not loaded with salt and that I like. The delivery time is okay as well. Here is the problem; like most Chinese takeout this facility doesnt have good customer service and we have come to accept that they just want to make your food and get the money, fine. I normally order once a month from work and today another coworker wanted to order. I stated to the woman who rushed me while ordering "a white meat general tso combo" she said okay what else I ordered the rest. When the food came my coworker asked for her egg roll and we realized it wasnt in the bag. I called to notify them and the woman on the phone was so rude, she told me she charged us for a lunch special. This was a new menu and I was not aware that the 1.65 difference in price was because this "special did not come with the 1.25 egg roll". When I started to explain to her I was not aware of that she snapped at me and said "if you want egg roll you pay for it" I am sure my coworker would have understood that this was a misunderstanding but because she was so nasty to me I hung up and decided I WILL NEVER order from this place again. Its not the price difference thats the problem it was the way I was spoken to over an egg roll.
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Stephanie Million
This is my preferred Chinese restaurant for take-out. The food is good so thats not the reason why they have lost my business. They lost my business because of their very rude delivery guy who gets a blatant attitude (and even points at you and fusses you out in his native language) when you dont let him keep your change or give him a tip. I know a few others who have had the same experience with said bald delivery man. Dude, tips are OPTIONAL and at times, for some, every penny counts. You costed this business several customers.
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Nena Villeda
I just ordered from there and was shocked at how rude these people were over the phone. I will never order from this place again. When I finaly recieved my delivery it was exactly what I had asked them not to do. I am very disappointed. I will curtainly stick to China One and Ming One where the food is great and the service is just as EXCEPTIONAL. Stay away from this place!!!!!!!!!!
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Thomas Hess
The food was about average...nothing special, but make sure to bring CASH if youre ordering from here. They dont tell you this over the phone when you order and they also dont have an ATM so I basically wasted my time...pretty inconveniencing and cheap. Easier to just go somewhere else
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A Private User
Such AMAZING food! I order from Sun Kee at least three times a week. I Loveeee their shrimp fried rice and kun pao chicken. Cream cheese wontons are SO good! The portions are big and relatively cheap. The staffs are friendly and delivery is very fast.
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arnaldo MALDONADO
I use to eat here all the time and everything was always exellent just recently i had food i found a hair in my food and my wifes chicken wings had more feathers than a live chicken it was grose so i will never eat at sun kee kitchen again
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Banshee Wanshee
Been getting food from Sun Kee Kitchen since I was a child. Good food, fast service. The workers are very serious and to the poin so I can see why some people may say they are "rude", which they are not. Quick service as well.
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TA-TIANNA FULTON
Horrible service. Staff very rube. Not to mention the food is gross. Worst Chinese place in Waterbury. Teriyaki chicken was gross tasted spoiled. Only thing I would eat is the Fried chicken. Thats it.
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Hayden Pivirotto
The food is decent, sometimes the chicken is a little mushy the cashier today at 2:30 could give me correct change though, and overcharged me ontop of that. Hope you enjoy that dollar you pocketed.
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Mike V
No restrooms! Went in and for 4 minutes the 4 people who were behind the counter pretended that they dont see us. After leaving I smelled like refrief oil for several hours. DO NOT GO HERE!
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Reno
Was not good at all...lady who took our order was so snotty and rude she would get madd when you asked a simple question to much attitude how do you expect to run a business ..never again
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roberta Penn
That is my favorite place to order takeout.all other Chinese places is not for me. If you dont like this place you gotta be a Chinese places yourself and that is call competition..
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Alan DAversa
Best Chinese food around! I love they have specialty combination dinners! My favorite is boneless spare rib and golden finger served with pork fried rice and eggroll.
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Maria F Lopez
They need better customer service they are rushing to take your order bearly understand when they speak definatley looking for a new place
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A Private User
Great place! She added broccoli and egg for no charge, and the serving was generous. She really seems to care. Go here!
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julio cuebas
The worst Chinese food I ever tried, ,tasteless who ever said this is great food really have a tasteless sense of food
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Rose Munoz
Ordered a small shrimp fried rice, paid $7 and got 5 pieces of shrimp. Will NEVER order from here again!!!!!
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Lilith Ha
The customer service was horrible! The lady over the phone was very unenthusiastic and rude
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Lita Quiles
Its so-so. Good if your on a no salt diet, food not so flavourful :-(
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Jacek Radko
Fast, good, no MSG. plus I didnt get grief getting extra sauces
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tone real
Very friendly and good food...one of the best in town..!!!
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jule marie
Best rice n boneless spare ribs
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A Private User
Small place but food is yummo!
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Diego Gonzalez
Not nice people in there
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victor sanchez
the best food .
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A Private User
Quick delivery