Address: | 1001 Avenue of Mid-America #1, Effingham, IL 62401, USA |
Phone: | +1 217-540-9464 |
Site: | buffalowildwings.com |
Rating: | 3.7 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–1AM 11AM–1AM 11AM–11PM |
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Adam
Well, lets just start off with our very first encounter with them. We walked in, 4 of us (2 adults 2 children), and we asked for a booth. This was on a sunday night, when next to no one was eating there. The server shouts something about having sat the same server 3 times in a row, when Taylor with a neck tattoo comes over to tell her where to seat us. Neck tattoo takes over and when i asked if a booth was available, she said, "no, we dont have any available for you." I could clearly see there were 3 unattended booths, and one dirty booth, but i assumed they were reserved. We sat down, and right next to us was an open booth. Kind of shrugged my shoulders in confusion but I moved on. Our server was very sweet. She did all she could and that was nice of her. In fact, when she came by, I asked her if the table next to us was reserved for another party, or if for that matter the other booths had been spoken for, to which she replied, "no." I said, "oh, we were told we couldnt sit in a booth because there were none available." She replied, " HAHAH, I dont know why anyone would say that, we have like 5 of them open." So, the food was just as it usually was, no issues there. Our server was very kind, but I dont understand why neck tattoo felt the need to lie to us. I even saw her sit 2 people in the seat next to us, asking them, "will this work for you or do you wanna try another booth?" That minutes after we were sat elsewhere. If this is the worst thing that will happen to me this week, than I know I have little to complain about. I just hate being lied to, especially over such an insignificant thing.
AL
Allie M
Had Jerod as a server the last two times weve been here. First time, he forgot our silverware and didnt come to check on us (even after food was out)- he was just talking to his friends up front. We waited 15 minutes for him to come, but ended up getting ourselves our silverware from the drink station. Didnt come to us until 30 minutes after we got our food.. The 2nd time he was our server, he was in the bar and he forgot about us. Got our appetizer, and saw 3 more tables come in. All three tables got their meals before we could even order (because he forgot about us). He kept avoiding our table; we finally got him over to us, &we asked for a beer but before I could order a drink, he ran off. We were there for nearly an hour, and decided to leave. When he gave us our check, he didnt even say sorry! Im a waitress, so I understand being busy and being slow with a table, but never forgetting a table for 50 minutes! If you ever have a guy as a server, make sure its not Jerod; and if it is, request a different server!
MI
michael hartz
I wish google had a 0 stars option. Been to over probably 500 bdubs in my lifetime all over America and this place is by far worst place. Service sucked, place was dead for a bdubs server to customer ratio probably 1:2. Place was filthy, wife got bdubs famous Knockout Punch absolutely disgusting not made in anyway close to what it was supposed to be. Asked for check with about 90% of food and full glass of wifes drink. Yet server didnt even ask if there was anything wrong. Half of t.vs were on direct tv screensaver. Oh and glasses were empty for most of my meal. If your looking for a place in effingham, IL try one of the other 64 resturants. Dont waste your time
DA
Darrell Evors
BEWARE!!!!! Our wings were rotten! The manager came out and took them away. She supposedly went in the back and opened a new box of wings and remade them. SORRY! Youve already fed us rotten chicken. Now for the icing on the cake, the waitress brings out a check. Yeah you guessed it, FULL PRICE, not even the mention of a discount, even though my wife went to the restroom and puked twice while they were remaking the order. If I couldve left negative stars, it would be a negative 20! This could possibly be my last trip to this Buffalo Wild Wings!!!
MA
Makayla Crawford
I asked for a strawberry lemonade and they said we no longer have those. When we looked at the menu it was still on the menu. The table behind us order 2 strawberry lemonades and the waiter brought them out to them. Only saw our waitress 3 times. She took our drink order, our food order and brought us our check.
ST
steadybe
I go to Buffalo Wild Wings a lot at many locations throughout the nation. I have been to this establishment over a dozen times. It has been the best one every time. It might have missed the perfect mark once. I will try to go anytime I am passing through Effingham.
JO
John Hoch
We arrived here 15min too early. We drive a big rig and there is parking across the street next to the Ryans. We should up here and the manager allowed us to come in 10min early. What a nice guy and the service was great. Food was just as good as the service..
MI
Michael Rojcewicz
You Suck. Went for food never told any specials (food or drink) never asked how wife wanted burger cooked and my Jerk Chicken sandwich was over cooked and tiny. McDonalds has BIGGER chicken sandwiches on the dollar menu. Suggest going for drink and sports Only.
RO
Rob Weber
I waited 15 minutes as people just walked by like I wasnt there. One lady cleaned a table in front of me after taking a tables order 5 feet away from me that came in after me. The service has always been marginal but today was it. I wont be back.
JO
Jonathan Fifer
Ordered food on break for pickup, walked in and was told they never wrote it down. Choices were to wait another 30 minutes and be late back to work or go back to work with no dinner. Horrible service, learn to use a pad and a pen.
MI
Mike Bates
Terrible service. Stopped for a quick lunch and hot stuck for the long haul. To top it off they were rude. Someone should explain that TIP means to insure politeness or to insure promptness. This place missed on both.
MA
Mariah Hill
There was a group of 6 of us on the Sunday after new years began and they are jam packed! But once we got our table our host and waitress made the experience great for us anyways. Love eating here its our favorite spot!
TU
Turner Nathan
The service is almost perfect. The bartenders are experienced and always keep your drink filled. The only reason I didnt give a fifth star is because sometimes the food is lacking.
BR
Bronson Shehorn
A great spot for wings, but its usually crowded. My order was incorrect a couple of times, which is usually due to the loud environment. When its calm, the experience is great.
DY
Dylan Pullam
Good food and a good atmosphere! Food takes a little while to get to your table but I think it is worth the wait. Though I dont think the appetizers are worth the price.
MA
Matt Krueger
Best place in town to get some good grub! Always friendly and fun staff, energetic atmosphere and delicious food! I come all the time and havent had one bad experience!
DA
David Vickery
Wow.tv s everywhere and i mean yes there to.wings from a to z.bartender was helpfull.beer wow money yes was up there but i was there to try all. Try it it is worth it