IHOP
| Address: | 1671 W Lake St, Addison, IL 60101, USA |
| Phone: | +1 630-932-1775 |
| Site: | restaurants.ihop.com |
| Rating: | 3.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 25
MA
martin bustamante
I see 3 to 4 emplyees standing bybthe door no wonder the wait is so long one writes the names os the customers waittinig while an onther takes yiu to an empty table and one siitting at the register at all times i have seen 3 to 4 tabkes clear at the same time and intead of helpping clean the tables they just sit there looking at thethellitke old mexican cleanning them while they wait until is clean so they can seat custumers no wonders itgets so expensive to eat at places when yiu have more employees watching others work istead helping with the work so it can get done faster and why do yiu beed so many preaple to sit custumers at the table
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A Private User
not once but twice in a row I found a thick hair in my plate. the first time, I found a hair in my omelette deep in there ..i gave it a chance and let it slip. the second time I went there I found a piece of curly thick hair in my salad. My husband and I complained and said this is the second time in a row. We didnt even eat at all we only took three sips of our milk shake..since we complained, management was upset and still wanted to charge us for the drink. This is why I rate low. horrible experience.
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A Ferrer
Ive came here 3 years ago and my mozerrla sticks were not fully cooked. I came back today since its closest IHOP to me and they have proven to still suck. Coffee cups given to us had lipstick stains from previous customer. They didnt have enough menus for my table and server looks bothered. By far all the Ihops Ive been to from Florida to Chicago this one is the worst. Server Payton is I guess ok tho cant blame dirty dishes on her.
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Brittany Lavallie
The second time i went there there was a Long wait time for my food. Only cause they had mistaken the chicken sandwich. By time I got my food my boyfriend was done eating. Even if the manager gave me my food for free its the concept every time i come here i have a bad expierence. The second time I went there, there wasby no lid on my hot sauce so I cldnt even eat my food! Ill never return back to any IHOP
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alex lim
Came here with my parents and my dad found a fly in his omelette. But the manager felt so bad that she just let our entire family eat for free. For that I give them 4 stars because they definitely took responsibility of that mistake well. I couldnt give them 5 because, well you know, the dead fly in the omelette. But other than that, generally a good experience here always.
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Edwin Umana
Horrible Service!! Was waiting for 20min 2 different familys came in after us, sat in the same section and were already being helped while we didnt even have drinks or had been asked if we wanted anything to drink yet. I dont recommend this place At all. Waiter laughed while passing by us and said nothing. Get people that want to work IHOP!
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Chris Houck
Food ok. I got my food then the Spanish server never came back to refill my drink or ask if I needed anything ( I would have like some ice cream) he waited on every body around me. I was the only white person there. I did leave $2 tip for some reason. Funny! they say white people are prejudiced! Makes me wonder who really is!?
AN
Andres Uribe
Muy mal servicio hoy mas de 32 minutos para servir mi orden y eso que esta medio bacio el lugar y aun asi mas de media hora esperando
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KIA
My experience was disappointing. I specifically told the manager I am allergic to eggs and asked to replace them with a different side. The manager consistently told me there was nothing in her power to accommodate my situation. Extremely poor customer service. Didnt eat there at all.
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Jacqueline Edwards
The food was good, but the cleanliness is my concern. I asked for a booth and watched the bus boy use his white rag on the seats, where people put there buts, and kids walk all over with there nasty shoes, then wiped the table with that same rag. I pretty sure that is a health code violation.
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Krishnan Murali
Food was okay and decent. Lowering the rating for just one reason, which is core -- terrible customer service. Waitress was too arrogant and rude, cared less for customer. Kept on missing courtesy requests for water, additional napkins etc. Got irritated and i didnt bother to tip the lady.
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Daniel Edwards
This review primarily focuses on my waiting experience. Weve been waiting for one hour at this point. However there are several tables inside that are open and ready. I really dont like to be told they cant see it every body because they only have one kitchen.
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Jr Brrnal
Me n my parents found the waiters a bit inpatient sometimes the olace is also very dirty thats what i feel clean it!! But there food mist of the time we find hairs in it maybe thats why we dont really come here (Dont Really Recommend It But I Might Be Wrong)
TA
Taso Kokkinias
Food was good, although when I ordered, I wanted ice cream on my waffles and it came without it. Had to wait another 10 minutes just to get ice cream, and they still decided to charge me for it. This upset me, but at least the food was good.
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Joanne Deangelo
Food is fine for that late night Im on my way home from the bar. Day times full of screaming kids. I have kids but this tops the cake on parents not controlling them. Food ok... bathroom. If you dont have to go hold it.
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rai. 25
I love how nice the staff at night is, and how the food taste so fresh. Although I would want a part of the menu for cold meals, or a wider variety of food. Besides that its a great place for the family.
JA
Jake Wolfe
The bathroom looks like it hasnt been cleaned in months. The management has an attitude and doesnt seem to care about customer service. The food is average at best. Not the best experiences here.
JO
Jonathan Ramos
Not good at all. They had no bananas and still charged me for replacing my orders bananas with strawberries. The waitress are really edgy too. Also, they literally microwaved our food!
MA
Maria
The staff is always nice and upbeat no matter the time or how busy they are. I like that they are open 24/7 but I would not say that this is my top pick for breakfast, lunch, or dinner.
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Jennifer Ramey
We waited 45 mins for our food to be brought out cold!!!! The waitress was rude and terrible. Sent my food back and still taking time to be sent back out! Then it was just microwaved!
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Blaze B
The pictures on the order menú looked excactly like the real life version of it. The food is really good, lots of people and a great place to sit and enjoy
MA
Matt86Man
Food is good. Wait can be long. But the manager must be crazy. It can be 60° and they will still have the air conditioning on. It was freezing!!!
TA
Tannia Cervantes
Nice staff..better service here. And my personal opinion Sebastian is a good guy he offer a good service and hes very kind with the customers.
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Luz A. Barona
I like going for $5 burger Tuesdays. They come with fries and I just order water to drink, so my lunch with tip comes out to 6 bucks.
JA
Jack Otto
This IHOP location is convenient to the movie theater and has great food and service. Perfect for a pre movie meal.
