Publix Super Market at The Village
| Address: | 1236 Thompson Bridge Rd, Gainesville, GA 30501, USA |
| Phone: | +1 770-538-0665 |
| Site: | publix.com |
| Rating: | 3.7 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
Location
Photos 31
Reviews 17
PA
Patrick Johnson
We love Publix, the staff, the quality and the experience. Only the staff is in question. After today we will not be returning to this particular Publix. The people at the check out counter saw fit to mock and embarrass my wife at checkout over a simple misunderstanding. Instead of explaining it they made it seem like she was an idiot and how can she not understand. Unfortunately this was not the first time we have had issues with the staff at this location. We have had a few run ins where people here are just plain Aholes. We will be taking our business to Kroger and Aldi from now on.
BR
Brett Seay
Its your normal kind of Publix. The only exceptional part is some of the staff, like Lisa, who go out of their way to make you feel welcome and assist you with your groceries. This Publix is also exceptional in that some of the staff do the opposite of Lisa and go out of their way to make you feel unwelcome, specifically the cashier Sarah. Sarah will comment on your choice of groceries and be consistently unfriendly. I always avoid her line even if it is the shortest. Otherwise this is a fine Publix!
JO
Jon W
Publix is an awesome grocery store. I generally love their customer service skills and the way they present themselves as a business in general. BUT, this store didnt seem to get the training that the other stores present effortlessly. I go frequently to buy their fried chicken, and its not uncommon to wait there for about 3-5 minutes just to be acknowledged. Also, they frequently disregard clear requests. This store needs to get their act together.
DE
Denise Lee
Today I overheard this exchange between an elderly man and an employee. Apparently he had been talking to her for a while, as he said, " Well, I know you have other things you need to be doing." She replied, "The most important part of my job is to help you,." This illustrates the great customer service I have had at this store since it opened years ago. Love Publix in general, and love this little store in particular.
JO
Joan Scales
IF you can get someone to answer the phone, they are not helpful and do not seem to listen to your need as their responses to questions or concerns are inappropriate and leave you puzzled wondering what just happened.
AL
Alan B Cowart
Its Publix - whats not to love? Smaller footprint for this store. Selection still large, though, with the expected great customer service. Easier in/out than some of the larger stores in larger parking lots.
SU
Susan Gstalder
Went last night to do my normal weekly shopping and they were prepared for the snow storm that is suppose to come today. They have every register open and people in aisles to assist.
AN
Andy Truett
Store is always clean and bright, staff is super friendly and helpful!
QU
Quantumfarts
Nice people, free samples, very good prices. Try the fried chicken!
CH
cheryl robinson
Never a bad experience, truly where shopping is a pleasure.
LA
Larry Charles
Always stop for the BOGO items. Other than that, its ok
CO
Cooper Igarashi
Best gro in Gainesville my buddy s
SH
Shelia Harris
Friendly and helpful staff.
DA
David Norman
Smaller store. But nice.
TO
Tony Davis
Best service In. Town
MA
Matt Lovell
Small. Expensive.
ST
Stacey Flowers
Friendly staff!
