Address: | 405 Pavilion Pkwy, Fayetteville, GA 30214, USA |
Phone: | +1 678-817-9299 |
Site: | thisisitbbq.com |
Rating: | 3.1 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10:30PM 10:30AM–10:30PM Closed |
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David Moss
What an awful experience. Knocked out Christmas shopping on Saturday 12/17 at Fayetteville Pavilion and wanted to get some takeout on the way home. The food overall is mediocre at best but I do like the meatloaf. There was none on the line and the server opened the kitchen and asked the chef "how long on meatloaf?" Her first response was 30 minutes and then she said 5 minutes, We paid and waited. After 15 minutes I asked whats going on and was told another 5 minutes. So now it is about 25 minutes and I walk up to the line and see a guy starting to serve a woman who came in 20 minutes after me some meatloaf. I said I have been waiting for almost 30 minutes and the guy on the line said "I did not cook the food" REALLY? The woman who was working the dining room and was quick to tell us what she does not do finally brought out the food and with a smirk and then nasty grin said "here is your food..thank you" The food is not that good so it will not be a great loss not going there anymore but my reason for writing this is that the 2 employees were indignant with my wife and I. The messed us around and had an attitude with us. Customer service at an all time low.
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Tiffany Bee
Took 20 minutes to order! Cashier was doing something with my card & I asked her what she was doing because the swipe was on the side of the register not behind it, she said nothing. Im monitoring my account for any suspicious activity. The waiter took 10 minutes to bring us silverware & 16 minutes to bring our beverages. After I ate the food my stomach started to hurt & the next day which is today I am experiencing vomiting & constant bowel movement! I would recommend just purchasing their sauce & cook the food on your own. I wouldnt want you to feel how Im feeling.
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TS ST
I guess I should of checked my bag before I left. 2 whole catfish no hush puppies and fries. The slaw seems like you are eating the whole cabbage head. Break your fork. Peach lemonade was good. Not going back unless the family talks me into it. Dont think seafood is their specialty. The other food is probably good or not. Getting a lot of bad reviews. Maybe they cook better in rich neighborhood hoods. Just saying.
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adina gunder
For my first time eating there, Im not happy. I love soul food and this food is not so much soul in this food, more like just having food on the line to keep the customers coming. I ordered the "Rib Tips" because thats what they tend to advertise on the commercials. The ribs are tough and chewy and the taste of this pork is not good and the cabbage has no flavor. Im not going back. Thanks but no thanks.
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John Hall
I paid $14 for a Rib tip plate that was tough as nails and immediately made me sick. It didnt taste Like pork should taste at all. Not trying to be funny but I dont see how theyre still in business!! Tonight was my first time going only because they were the only place open in the pavilion but Ill never be back in fact when I drive by Im looking the other way. I pray to God I dont get food poisoning.
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Andrea James
Food was good. We just left this location because it was very uncomfortable. The floor was greasy and all the customers including the waitress was sliding across the floor. Ive never been so disappointed with this location. My husband order the #9 and the chicken was not cooked fully, so he reordered the fish. Husband went to restroom and it was nasty. Not impressed anymore With "This Is It# anymore.
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Michelle Brown
Outstanding customer service - hosts and hostesses are super friendly. The food was mediocre and extremely overpriced. The barbecue sauce was delicious, but the ribs were very tough and too chewy. The mac n cheese was yucky....tasted like it was out of a box. Ive had much better southern food directly from my mothers kitchen. This place is not worth the price. I would not recommend.
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Calina Riley
First time coming to this Is It! And it was amazing! The resturant was very neat and clean. I loved the decor of the resturant. Our server was polite and very informative about the selection of food. He came and checked in with us and engaged in conversation. The food was amazing! I really truly enjoyed my first visit. I told my husband we need to make this a weekly thing.
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K Thomas
Me and my family had to wait 20 mins for a side of sweet potato souffle the food was not worth the wait. I would have been fine if we would have received an apology for the long wait. I dont recommend this place if you want good customer service and everything is not delicious so stop saying that crap. Focus on customer service and the quality of your food!
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sasha gomez
I had someone chewing gum over my food while serving I was entirely disgusted plus the employees were so busy talking they gave part of what should of been my order to someone else behind me. When I went to remind the young lady she exclaimed maam we dont have anymore ....right cause u gave it away
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Russel Penrod
If you are a white customer go somewhere else to eat. I have been there 4 times since they changed ownership 3 years ago and the all black employees treat you like a leper. Will not speak to you, will not smile and act as if you are an inconvenience to wait on. Lots of eye rolling and disrespect.
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Oneka Jefferson Cornelius
Awesome soul food when you just dont want to do all that cooking! Lots of choices, although Ive noticed some changes in their menu that reduces the number of choices/selections. Best bets: BBQ (Of course) and the fried fish is amazing! All of the sides are great...when their available.
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A Private User
Awesome soul food when you just dont want to do all that cooking! Lots of choices, although Ive noticed some changes in their menu that reduces the number of choices/selections. Best bets: BBQ (Of course) and the fried fish is amazing! All of the sides are great...when their available.
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Rachel Mckay
This was great home cooking! The 2 dine for $25 was such a great deal and my husband I couldnt even eat half our meal! Fresh and delicious! Also the staff was so very sweet to us! Im glad we came here to celebrate our anniversary! Enjoyed it thoroughly!
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Felisa Cordy
The charbroiled wings, cabbage, and potato salad was delicious. The atmosphere allowed for a conversation for several hours with little distraction. The host Amahir (sic) was awesome and friendly. I would definitely be revisiting this location again!
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Rachel Sanders
Fast service...excellent customer service ..food was not good at all. Collard greens were very bland and their famous Rib Tips were super hard..the only item that was satisfying was the lemonade ...will not be returning...
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Cee Reddish
The ribs were tougher than leather.. Mac & cheese was bland, baked beans had no flavor, peach cobbler tasted like a cinnamon pie,over kill on the cinnamon.. Not worth the money at all.. Will not return!!!
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Jamie King
I havent ate soul food in 16 years since my grandmother pasted dont get me wrong have tried but it just wasnt it.... but i tried this this is it....by far the best i ever had since she past
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Robert Dominguez
The food was not all that great considering the price, ive had better southern food elsewhere. The ribs had no taste just sauce over them, will not go back.