Address: | 60 Parkway Plaza, Cleveland, GA 30528, USA |
Phone: | +1 706-348-1709 |
Site: | tacobell.com |
Rating: | 3.4 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM |
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Renee Goss
Tried to call this morning to see how late they serve breakfast today. Called for 20 minutes and no one ever answered the phone. Once we got there we found out they serve until 11. It was 10:16. My daughter ordered one of the stuffed breakfast burritos & said NO PICO. The girl repeated it....you want it without the pico, right? My daughter said yes maam, no pico. Guess what....pico was on it!!!!! Also, they were obviously out of hash browns (not eggs this time....but out of hash browns. She told us that right at the start but ovxiously there was an employee in the back that kept telling her let them know were out of hash nrown......to which the girl taking our order begins to argue with the employee in the back & saying Ive already told them we are out....quit yelling Im my ear, Ive told them. Yes this is in the middle of taking our order! This is the most mismanaged restaurant Ive ever been too. The employees up front give lousy customer service & the folks in the back can NEVER get everything right. There is ALWAYS something wrong with the orders even when its right on the ticket. I Dont understand. Its not that difficult. I try to give another try many times now and it gets worse every time. Fix this stuff guys. Otherwise youre gonna end up out of business.
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Brian Case
My sister came to visit Georgia from Pa. They stopped here to eat and she ended up leaving her wallet behind. Of course she didnt realize it until she got to Stone Mountain. All of the cash, for her vacation, along with credit cards and Id were inside. We couldnt reach them by phone so she drove back up from Stone Mountain. She called me hysterical when she arrived. An employee found it and gave it to a Manager who locked it up in the safe. Thank you for having such honest associates and really saving the vacation of my sister and nieces.
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bo giles
Living in Cleveland, and eating here often, I never see the manager in a uniform.. always jeans and Tshirt, and always hanging outside with friends in the parking lot.. the rest of the staff is always representing the company with proper Taco Bell attire.. I find it annoying that during busy times, she never jumps in and helps her team..She always wondering around inside and out.Thats not leadership by example.
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Dillon Hutchinson
The food is made to order, so its always hot and fresh. They have a real bad problem of getting orders mixed up here so it can extend the already above average wait time, in the store and in the drive thru. Plus, the service isnt exactly the friendliest. Being in a small town, youd think there would be some small town smiles to go with it. Nope.
SU
Susan Beccue
The service and food was good. However, I have to say that as time goes by the cleanliness is slipping there. Tables and floors need to be kept clean. One young man did clean tables but the higher table in the corner had food and was attracting flies. The floors needed to be swept. Hopefully this can be addressed,as I really like Taco Bell.
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VC Lethiot
If I could give a zero I would. This is the worst Taco Bell I have ever been to. The staff is by no means trained and do not seem to care that they get our order wrong every time we go. Its dirty and the service is slow. 5 times weve given them a chance because we love Taco Bell but enough is enough. We wont be back!
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Jessica Morales
Waited in line for 30 min before taking our order... very poor service for a fast food resturant... not sure what the problem was but when asked for our order the guy said he didnt hear anything he was sorry about the wait... clearly the line was wrapped around the building...
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Oliver Walker
How to fast food for some reason I actually like Taco Bell I know its not real Mexican and I love real Mexican but the foods tasty and cheap all the same but generally I go here for breakfast more than anything because their breakfast burritos are much better than McDonalds
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Zachary Lowery
Was excited that we had a Toca Bell come into our small town, but the service isnt worth bragging about. Food is normally wrong. I have met great employee their but some of the service is below average. Trying to give it time to see if it change my opinion and get better.
JA
Jayne Hammock
The tacos were good and fresh. However the women in the back were rude. Im new to the area and simply asked when they had opened and you would have thought I had slapped at them. there was no one else there and they yelled at me for asking.
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April burnette
Service is good, but every time I visit this particular Taco Bell, they are out of just about every ingredient required to make things on the menu. No cheese, no shells, no chicken....
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jessica williams
Been here 4 different times since it has opened and my food has been cold and stale every time! Disgusting! Definitely worth the drive and wait to go to Habersham!
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Christopher Sanders
Food is usually cold and poorly wrapped. Also, they are usually out of a main ingredient (lettuce, shells). Maybe the staff is new and still learning.
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Timothy Patton
This place is delicious, although for all you health nuts, like me, be aware, they put TBHQ in their food, just like Chick Fil-A, Arbys, and Wendys!
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Teresa Gonzalez
Never can get your food the way you order it i have been there 6 times and always problems my family will nor go back we will go some where else
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Savannah Newton
The food was great and the cashier was great but the ladies in the kitchen were very rude and unprofessional yelling at the girl on front
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Ben Sanders
Great place and nice view of the mountain from the building. I went and tried the Quesalupa for the first time and loved it!
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Mathew Campbell
Very nice customer service. Great view of the mountain and it is in a great location. Just wishes they stayed open later.
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Pete Keck
For a brand new building, it looks at feels dirty. Had to repeat my three item order 3 times. Free Internet doesnt work.
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Linda Pierce
Really great service and great food ,its always hot n fresh.Would definitely recommend.
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Tonisha Cook
Staff is usually friendly but they run out of stuff a lot! Sometimes even taco shells :/
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Ayayron Rojars
Its a CLEAN taco bell. Prices are a bit higher than at others, but very friendly staff
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Fritz Hammersen
Piss poor. When staff sees you walk in and doesnt acknowledge you my dollars walk out.
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Carlee Gresham
Order has been correct every time, which is unusual for my special requests.
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Alan Gibbs
Loved the survis
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Ruby Cox
Dirty tables and floor. Poor food as well. First and last time there.
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Trent Crawford
Service was fast with a friendly face and helpful employees.
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Jason Cornett
The best and only Taco Bell establishment in Cleveland.
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Jonathan Young
Good food slow drive theew timw waitied like 13 min
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Tony W0726
Clean and new. Still the same food options
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Susan Campagna
Place was clean and the staff was friendly
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Lee Berrong
Awesome food and the workers are so nice!
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Hope Middleton
Good food but not so great service
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Brittany Hess
Rude service but overall good food
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Chad Racine
Inconsistent food, okay service.
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Rebecca Dussetschleger
Good food fast...clean restrooms
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Shrey Purani
Quickly and good quality food!
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Brandi Suggs
Employees went above expect
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Jordyn Stewart
Very friendly staff here!
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Brenda Grimes
Never get my food right!!
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Brandon A.
Good food, fast service.
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Mark B
Taco Bell folks! Yum
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Trey Godfrey
Fast service tonight
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Aubree Heaps
Service was slow.
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Blanca Román
Nice and clean!!
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nelu schiop
new and clean
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Mark Scott
Great tacos
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Evelyn Smith
Like it
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Sai B.
ok