Keller BBQ
| Address: | 3893 Lake Emma Rd, Lake Mary, FL 32746, USA |
| Phone: | +1 407-333-1444 |
| Site: | kellersbbq.com |
| Rating: | 4.1 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11:30AM–9PM |
Location
Photos 100
Reviews 13
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robert pedrosa
Ate dinner with my girlfriend got the chicken and rib combo . She didnt want to eat she said it tasted strange I ate my ribs got food poison missed a day of work spend my day in the bathroom I called the restaurant spoke with the manager all I wanted my $ 37.00 dollars refunded told her the 8.00 tip I didnt want back I was told they could give my a credit next time I wouldnt have to pay I was told to give them my number she would call the owner because she couldnt put the money back in my account that I would get a call back by 8 I never got a call back so I called nobody would amsr my calls quess the have caller ID so I called the lake Mary location started to explain and that manager hung up on me I will never go there again and will tell everyone I know about my food poisoning and horrible customer service PLEASE STAY AWAY.UNLESS YOU WANT TO GET FOOD POISONED BY THE WAY THE FOOD MY GIRLFRIEND DIDNT EAT I WILL HAVE IT TESTED FOR BACTERIA AND WILL REPORT THEM
DA
Dave Apperton
This is barely mediocre BBQ at best.. Only went here today (5/29/16) because 4 Rivers was closed.. Ordered the big feast meal for 3 of us...menu says you get generous portions of meat..this wasnt the case, I expected way more meat in the small aluminum pan they put it in..the meat was the only thing that was decent...the sides I got sucked.. Mashed potatoes had wayy to much butter and gravy didnt taste good which Im sure it was made from a store bought gravy packet where should just add water, green beans were out of a can and had wayyyyy too much black pepper, baked beans were OK...the sweet bbq sauce looked and tasted like disguised ketchup and just didnt taste good..garlic bread was OK as it would be kinda hard to screw this up..my first and last time eating here...4 rivers has this place all the beat all the way around!!
SH
Shessoopresh -
Spent around $50 there on a Family Meal, where they forgot our Chicken and we didnt notice until we got home. The food was very good, and we called them. They stated that they would give us a free dinner for the inconvenience and put our name & number in the "book". That seemed like awesome customer service, we went back about 2 weeks later to pick up our meal and they said they couldnt find our name in the book, The book tired out to be a binder with papers thrown everywhere. I pulled up the date & amount on my online banking and they said they couldnt honor it. Spoke with two managers who were both very rude and left with no meal. Had been there many times before, and will never go back. How would one know that there was a book, if they werent told by staff thats what they needed to tell them?
YO
Youngevity Essentials
Have been eating at Kellers for over 15 years. Loved the food, enjoy the cozy atmosphere and the service is always great; True, as other reviews posted, its a little run down and maybe not the cleanest, but Ive always felt at home. Unfortunately the last two visits, including today, the food has been very disappointing. The brunswick stew was mostly gravy (again) with very little stew and the pulled pork so dry, it was like eating shredded cardboard. Had to drench in bbq sauce to get it down. Sadly, I think it will be a long while before Ill be craving me some Kellers BBQ, but will certainly request a sample bite before ordering if I do... a tip for others as well. I gave 3 stars for the atmosphere, service and people. Less 2 stars for 2 not so good meals and waste of $.
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Steve Gregory
Sub par BBQ. The price is fine but the sauce tastes like it came out of a Kraft bottle. Service was slow and food wasnt hot when it arrived. I like a little more flavor to my BBQ. The meat wasnt very smokey and the sauce was bland. I work close by and have given this place more than a second chance but its always the same. Drive a little out of your way to bubbalous on 436 for great BBQ or I think the nearby arbys has a BBQ sauce you could put on your roast beef ;)
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A Private User
Thought we would try it out since they were voted #2 “Best BBQ” in the Seminole Magazine. To start with, the service was very good. The ribs were okay, nothing special. The pulled pork was just okay- not great. The BBQ sauces were not very good at all. The sides were a joke. Green beans straight from a can. Mashed potatoes from a box. Gravy from a jar. The garlic bread was really good so it wasn’t a total loss. I recommend Bubbalou’s BBQ in Altomonte Springs instead.
NI
Nikolaus Honaker
I have no clue how this place has 4 stars. I mean that respectfully, however, this is very average food at best. The glasses were dirty, the staff dresses as if they simply dont care, and when you pay...you can literally see how filthy the prep/kitchen area is. The brisket looked like deli meat. Im sorry -- this was not good. Our server was very polite and attentive. Aside from that, this place is below average at best. 2/5
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Nicole Henderson
My boyfriend and I stopped in on a Wednesday night and the place was packed. We ended up sitting outside and within no time we were greeted by Katie who was very pleasant. We ordered the buffalo chicken wrap and pulled pork sand which. The food was so incredibly tasty! I have found my favorite BBQ place. Pleasantly surprised! Thanks again for the great food and awesome service.
DA
David Houle
This is our standby BBQ place. The food is very good, the prices and service are good, and unless you go at super busy times there is rarely a long wait. Sliced beef, brisket, smoked chicken and blackened fish are always good options. Check the specials on you way in and you might just get two for one big beef sandwich...what a deal.
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Spencer Lowe
The food was good but kind of a small place but thats ok. But way the heck over priced. 4 ribs and 2 pieces of garlic bread mac and cheese and a spoon full of mashed potatoes $21.00 . I give it 4 stares because the waitress was great and the food was good , I just think its over priced for the amount of food you get.
DA
Daniel F.
This restaurant is hard to rate. There can be some inconsistencies with service and food. I have had mostly good food and service. One time, a few new staff member were brought in, which led to poor service. With only a few bad meals, this is a pretty good restaurant. Please note: this is not a restaurant for ambiance.
BI
Bill Sullivan
I like kellers. I have been there and had some wonderful BBQ and had some average BBQ. I think it depends on the time that you go. Staff is very nice, the meat is always pretty good, I feel like the sides are out of a box. The place is small and can fill up quickly. I have waited a long time for a to go order also.
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Trevor Blanc
Went to store to place a catering order. We were told all catering orders had to go through the owner Todd. Called for two days leaving multiple messages and never received a call back. We were left to now try and scramble at last minute to find somewhere else.
