|1491 Main St, Dunedin, FL 34698, USA
|7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM
Worst customer service out of all the Publix I have been to. What Im about to explain all occurred in one day. First, I called the deli to place my sandwich order for lunch. When I stopped to pick up my sandwich, the lady at the deli was just plain rude. Second, I stopped in the seafood section to order some sushi and the guy making the sushi just looked at me like he did not know what I wanted to order. So finally he told me it will be about 5 minutes to make everything. As I waited, I was looking at the different choices of salmon. I asked the guy who worked in that department, which one he recommended and was just rude. He said "I dont know, you should get which ever one you like". Im like how am I supposed to choose if I dont know about the different kinds. Finally as Im checking out, the cashier was just rude as well. She looked like she didnt even want to be there and did not even greet me. Any who, I will never go back to this Publix again. The worst customer service I have ever experienced at any supermarket, as funny as it sounds.
My ONLY complaint ( as I have shopped at Publix stores throughout Pinellas County for several decades)...... I am a disabled woman now and had my cane. I brought my purchased Publix bags with me. I felt that the young lady bagging my stuff was in a rush. I was asked if I wanted my items bag light, medium or heavy. I picked medium. I noticed her rushing and lifted one. Might have been a medium lift to her, way to heavy for me. Prefer my eggs ,fruits and bread in one bag to prevent breakage and bruising. I ended up doing that myself. Perhaps I talked too softly or was not clear..... perhaps she didnt listen or understand me. My ride was waiting for me therefore I did not note the young womans name. She was trying however........ My cashier was Raven who was very patient and polite. The date 7/22. The time 14:23:46. This experience will not prevent me from coming back. Thanks
I have used this store for 3 years....today I walked out without a purchase! I love dogs, but not in my grocery basket. And no...These were not service dogs. When I approached a manager about the lady with two dogs in her basket...He just shrugged his shoulders and said it isnt right but nothing I can do about it! I can do something ...I will be switching grocery stores!
Dangerous Parking Lot The store needs to move to different location Always have a hard time finding parking.Chatty Employees always chit chatting among selves Very Slow Service Employees come running out with plates for free samples that are supposed to be for customers.Not Coupon Friendly Shopping is Not a Pleasure Trader Joes please come to Dunedin
This is an extremely popular Publix Super Market. Always extremely clean with no clutter. The Meat, Seafood, Deli & Bakery departments have great service and products. I especially love the Seafood dept as they have great tasting FRESH Tilapia (from South America) which comes into the store SIX-times a week (except Tuesday).
I love Publix but this is far from my favorite Publix both of the Publix is in this particular area tend to be missing stuff and the staff seems to be not as attentive as other ones that Ive been to before. Still its a Publix and so its going to get a high rating because well its a Publix
Its location is on 580 Granada plaza near to downtown Dunedin Fl. Parking is easy in and out! Great bakery, Deli, big produce Dept. Friendly staff! My opinion Publix has the best pharmacy Ive ever used! Publix my favorite grocery store!!
I moved to dunedin and absolutely love this supermarket, always fresh produce and friendly staff, I love the deli, bored head everything. If you have any special cut request for fish or beef theyve been able to fill my cooking requests.
Frequent shopper here. Staff is alway helpful and friendly, managers as well. Never had a bad experience. Special shout out to Spencer in seafood for helping me out with things that couldnt be redily found. You guys are great!
This is the greatest place to shop the people here are awesome went there to get something from the bakery and they didnt have what I wanted out and the young man looked for 5min tell he found it he was awesome.
Publix has what youre looking for. It is also clean and the employees are a delight. Shout out to Jay who was serving bacon wrapped ham near the bakery, super nice and super funny and very friendly. Will be back.
A Private User
Favorite Store. Love it! Always clean, it never smells, and the store is filled with friendly happy people. Great custumer care, easy to follow phone directory, and just great people. Best store ever!
Public has the most beautiful produce of any store. Its always fresh & plentiful.The employees are extremely friendly & helpful. Youll find everything you need at Public.
Pros: Always a friendly atmosphere. Convenient location. BoGos are always good. Cons: Parking is always tight. Often items we need are low on stock or just out.
Very nice. Love the store and the people there make it a nice experience. Thank you to the seafood guy and our cashier. Publix has the nicest people.
Love this supermarket. Beautiful produce, great, over the top,Bakery and the meat department is fully stocked and very good,products
Really good but noticeably on some things, higher priced. Im sure it is worth it, but Walmart s. Alot closer. ( Im an old guy
Set up optimally. Great deli. Try the "half a rotisserie chicken" meal that comes with 2 sides. Cheap, filling and delicious
Im a regular here for lunch break at work. Good hot bar food, but can be quite busy since its a popular lunch spot
Very well staffed but also can get very busy. Expect to wait in line, but not for too long. Always well-stocked
Good Publix, terrible parking lot. Park far away or your car gets dented. We call it the killer parking lot!
Easy to park and shop. Will take groceries to car. Helpful and friendly staff. Great specials.
Only 4 stars because everyone was really nice except the Pharmacist. He was not friendly AT ALL!
Staff members are ALL so helpful and friendly......smiles galore.....THANKS...God Bless....
High quality brands and good variety of products. Best service as always ... It is Publix.
Its a friendly grocery store but smaller than others and the parking lot is difficult.
Always a pleasure shopping there. The parking lot is a nightmare getting in and out.
Me and my kids love going food shopping the staff is always so nice and helpful!!!
Very friendly and helpful. Love the buy one get one free. Neat and clean store.
Great customer service and large selection of organic and store is always clean.
A very nice Publix. Clean, well-stocked, and friendly service. Would recommend.
Well organized. Friendly. Always willing to help great selection of products.
Great as always. Nice people and good prices. I trust Publix for fresh food.
Friendly staff, easy to get in and out. Always a pleasure to shop there
Always busy, always clean. Cashiers and baggers area always pleasant.
Always a pleasure. Staff and deli personal get straight As from me.
I always find what I need at this Publix. Great store!