Wawa
| Address: | 183 Airport Rd, New Castle, DE 19720, USA |
| Phone: | +1 302-323-9822 |
| Site: | wawa.com |
| Rating: | 4.3 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 46
FR
Frank Reichard
The store looks welcoming, but I always seem to have to ask for a product from the back because its not on the shelves, and half the time they dont have many things in stock at all. Most mornings they dont keep the hash browns and breakfast sandwiches out on the warmer so you have to find someone to make you one. Theres only a few friendly Wawa employees that have been there for a while and know what they are doing, but most employees are new faces almost every week and they dont know how to run the register correct, and they are mostly slow making the food in the deli. They cant seem to keep employees employed at this Wawa so they have new employees that dont know what to do or how to do it because they say they are not trained about everything and not trained long enough so most employees are slow. Plus out of four registers they only have one cashier ringing until the line wraps around the store then they will pull someone from the deli to go help ring. Rick is the GM of this Wawa (store #841) and I have heard more bad comments than I can remember from the few familiar faces that have been able to stay an employee at this store. I was was in the store getting some gas and things one day and an employee walked in the store and right in the middle of the shopping floor the GM Rick started yelling "How Damn hard is it to get to a few min early instead of a few mins late!? Do you get the fact that you and all your co workers are not anything special to Wawa, you guys need to realize that your all a dime a dozen. I can replace an employee in a snap as many times as I want...." the conversation went on with the GM Rick starting with foul language and still yelling loudly on the shopping floor in front of all the customers and the other employees to hear the Wawa employees personal information, plus Im sure that embarrassed the employee, its disrespectful, and it should have been handled in private, that was terrible management skills by Rick but il stop there. The reason I remember that incident so well is because I called Human Recourses thru the Wawa 800 number. Of you ever catch the GM Rick running the register if you go through his line I guarantee you will sense hes trying to hide it but hes snoby, and acts like hes better then every one I guess he feels that way because hes a manager of a Wawa? I dont know what his deal is. I have been going to this Wawa since it opened, the store was at its best when the previous GM Rosemary ran the store then she was relocated to another store and they brought the current GM Rick to this Wawa and just from being a loyal daily patron to this store since it opened right down the road from my house I can see how the store went downhill big time in looks, constantly out of stock, us the customers get treated like veal or like we are nothing most of the time, slow customer service, theres no more in and out at this Wawa even if you just run in to pay for gas you end up spending dive mins inside the store, and many other things. There are always people outside asking for money, cars park in the middle of the parking lot. I always hated the parking lot and thought it wad dangerous from the way people park, andfrom people speeding in and out of the lot.
PA
Pamala Howell
I love me Wawa. However this particular day it was very inconvenient. You had to go inside and pay for gas, the credit card machines at the pumps werent working. It was very busy inside. I did order something to eat and was very pleased at how fast the staff prepared all the orders. There was one young lady at the register who was exceptionally friendly, kind, and caring.
TE
Terrence McLain
Wawa is more than a convenience store. The employees are quick and courteous. The deli has a HUGE amount of options and the automated ordering is very efficient. Because they make little to no money from their gasoline, its a few cents cheaper than the local prices.
AN
Angel Hendrickson
The staff is super nice. I have only had an issue with one employee and they no longer work there. A few employees arent very "friendly" but are still efficient. Theres a few times there has been a long wait. But as a whole I love this wawa
KE
Keondra Midgette
I have yet to get fresh tomatoes on my sandwiches at this Wawa. If the tomato is gritty and falling apart, thats a problem. It makes you wonder what other corners they cut, so Im not messin with the deli anymore.
PE
pedro Velazquez
Si mejusto el lugar que bisite te atiende n muu bie y rapido
DO
Doja Mshindi
The store and restrooms are always clean. They always have something to eat or drink for any Diet I might be on. Oh, dont forget you can get Gas.
ST
Steve Arnold
One of my everyday stops. I know everyone there and they are all very courteous. Everything is done to perfection. I love this place! A++
SA
Salman Akhtar
Been here after a long time the new store looks great and modern. Fast service friendly staff and very clean store.
OZ
Ozgur Sen
I have received the best customer service versus any other gas station here at Wawa. I recommend this gas station.
AN
Anuj Patel
Clean, good sandwiches. This location has a air pump for tires - but there can be lines on weekday mornings.
ST
Stephanie Cherico
I go twice a day its right in front of my work i know all of the night employees by name
DE
Dee R.
Obsessed with literally every Wawa location since 2005! And Im a New York City girl!
TI
Tim Ryan
Because where can you go at 3:00 a.m. where you can get a freshly made sandwich .
AN
Anthony Kasowski
How i feel bout this store No comment. Like forreal. That tells u something
MA
Matthew Sartori
Great convenience store. Good coffee, and solid breakfast options.
JU
Justin Padinske
Wawa might be the best reason to live on the East coast.
WI
William pembleton
Great Great,service. Wonderful and willing Staff.
JE
Jean Roeth
It has great coffee and breakfast sandwiches!
JO
joseph schmidt
Fast, polit ,an ask if I found everything.
MI
Michael Belleman
Wide selection of food to grab on the go.
A
A Mer
Wawa, best convenience store in Delaware
GE
GEE INK
Cant Get Enough was just there for lunch
RA
Ramakrishna Mareedu
This is currently closed for renovation
SA
Sara B.
Friendly, good wait times, good food.
DI
Diana Lee
Food is good. Fast ,self service.
BO
Bob Shortlidge
Gas $$$ were okay but store pricy.
LA
LATASHA BRISCOE
Their frozen coffee was amazing
CH
Chris Szafranski
Its WaWa and it is like Heaven
PA
Patti Schweizer
Clean and friendly, good deli
CH
Charisma Redding
Good subs and service and gas
VA
Valerie Abreu
Has everything youll need
BR
Brenda Threlkeld
Great customer service!
UM
Umang Gala
Gas at great price.
LA
Lance Franklin
Love this place!!
CO
Coach Wilson
Very convenient
TH
Theresa Spence
Close to work
JO
Joey Windfelder
Great service
MI
Mike Helmer
good coffee
ST
Stephanie L Napier
Convenient
KA
kaijugal kaijugal
Great tea!
AP
April Mcgrath
Everything
PA
Paul Andreoli
good food
DA
David Harrigan III
Love Wawa
AN
Anthony Parker
Awesome
LI
Lisa Bingham
Clean
