Address: | 2349 W 29th St, Greeley, CO 80631, USA |
Phone: | +1 970-330-1116 |
Site: | oldchicago.com |
Rating: | 4 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Cesar Razo
The management is terrible. Eric loucks The manager does not have customer service skills. He finds excuses when there are mistakes in your orders. He does not help employees having issues with the orders he basically lets them deal with it, even if they keep having issues. I have had two different incidents at this location, when he was supervising. The last event was the worst which happened on 7/7/17 after 10:30pm. we were a group of people 12 and paying in separate tickets. Our orders were missing items and they also were brought at different times when they were all order at the same time. He brought wrong and incorrect drinks, didnt get silverware and napkins, we had to ask another waiter/tress for them. He never checked on us if we needed refills. And the worst part was waiting for our tickets. We told him how to split it but when he came back he only had part of it done and it was not even split right. I told him more than 5 times how to split it again and he just could not get it at the end we just decided to pay for everyone. The manager passed by and didnt help the waiter. This was definitely a terrible experience and Im very sad because I love the food and some of the waitress/ers do an amazing job but when employees do not have good leader makes a job stressful and customer unhappy. I really hope the owner takes the time to talk with Eric because we had such a bad experience that we dont want to come back or recommend this place to anyone.
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Karen Gump
My family and good friends of our family were here on Friday January 13, 2017 for dinner. Let me tell you I dont think that I have ever had Food Poisoning as bad as I did from this place!! I ordered their Baked Spaghetti and let me tell you it didnt smell right but I wasnt sure if it was the combo of my Spaghetti and everyone elses food but oh boy it was just mine!! After the second bite, I litterly threw up in my mouth as soon as my family and I got home my stomach was in severe pain and I was doubled up all night long!! Then ALL day Saturday January 14, 2017 I was throwing up non stop it was the worst experience I have had in many, many years!! So if I were you and you dont want to experience this type of pain I STRONGLY suggest you stay as far away from here as possible!! If for some reason you absolutely HAVE to go to this place I wouldnt even look at ANY pasta of theirs whatsoever!!
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Ryan Burge
Place has turned into a dump. I was I.D.d 4 times for 3 drinks. I watched these very young girls walk up and take shots without showing any I.D. from the douche bag, mohawk mullet bar tender. The manager was very quick to make it look like we were the problem, as we were there for a post event party with many paying customers. I am sure the event we were a part of paid Old Cs well over $3k in food. I am not a high maintenance customer and have worked on the restaurant business before. Sad to see a place I enjoyed as a student at UNC a few years ago turn into a rip off, power hungry, waste of money establishment. If the owners of the Greeley Old Chicago read this, please look into the ability of the managers running your resturant. They are turning away a lot of potential big money spenders.
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Juanita Torres
So my boyfriend and I were looking for a nice date night. We put our order in and 40 minutes later our server said he didnt put it in. OUR glasses were dirty. I asked to speak to a manager and the lady said he might have been overwhelmed. We waited for an hour and did not get our pizza. Very unsatisfied with the service. I understand being overwhelmed at work but ask for help. AND dont wait to tell someone 40 minutes that you "forgot" to put in order in. Not to mention this was the first time my boyfriend has ever been to an Old Chicago. THIS experience gas made it to where he doesnt want to go back.
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Sam Ashepak
I had the nachos and some Jamaican or Caribbean jerk bone-in dry rubbed wings. Service and atmosphere were nice and the price was probably about average. Edit: Came back a few days later because it was across the street from where we were staying and had the garlic and herb wings which werent bad. Also had the fried calamari. If anyone has ever had good fried calamari they would not be impressed with the order I received. Three quarters of the appetizer plate was filled with fried pepperoncinis and the other quarter filled with calamari that was tough as leather. Your milage may vary.
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AMANDA THOMPSON
DO NOT EVER ORDER PICK UP!!! despite asking 3 times for garlic bread... they still forgot it... got all the way back to work and they hadnt put ANY in the bag when 3 meals came with it. When I called, they said I could come pick it up... So I had to use my accrued personal time off to go pick up what they messed up... what did they do for me? gave me a $10 off coupon that I could only use monday thru wednesday.... what a joke! Save yourself the time and go to olive garden or red robin or chilis .... this place and the management are a complete joke!
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asdf jul
Waited 45 minutes for a trio appetizer. When the waitress said she was going to go check on the appetizer, she came back out of the kitchen, looked directly at me, and then walked away. Another 10 min goes by, our main course comes out. Our appetizer came out only after we asked about it AGAIN. This all happened after I had specifically told the waitress that we wanted the appetizer out before the sandwich. We will never return.
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Amanda Woodward
The food here is average and so are the drinks. Service is okay. I dont recommend going on a trivia night because the place is packed, everyone plays on a team (they arent very welcoming to new people) and the service tends to stay in the overfilled bar with those regulars on those nights. I have found nothing to complain or recommend Old Chicago so far. It is an average sports bar and family restaurant.
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Fadi Barca
Poor kitchen crew and bad quality food. Thats not first time, and every time they do apologize, nothing gets fixed. We waited 15 minutes for a server and never showed up. A server from the bar section came helped because of Their poor service. The wings came raw and have blood in them. The pizza came small and burned. My wife and I had to walk out and go else where. I cant believe how bad
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Ashely Puetz
Service was very poor. No silverware, had to ask twice to get silverware. Drinks were not refilled. Food took 45 minutes to come out. Had to ask another server for boxes. Took another 15 minutes for our check. Server seemed very distracted and nonattentive. Ive had better experiences at this location but tonight was very disappointing.
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Kyle Pavelka
I walked to the opposite end of the bar from the manager and waited for ten minutes without acknowledgement from any of the staff. The manager watched me wait for a beer and did nothing. White guy big gut mid forties. The blonde waitress was awesome and the food was very good. Dont say tap house if you cant sling beer.