Address: | 16961 E Quincy Ave, Aurora, CO 80015, USA |
Phone: | +1 303-680-9100 |
Site: | blackjackpizza.com |
Rating: | 3.2 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
MA
Magdalena Fuentes
I placed an order online and was given an hour expected delivery time. 75 minutes went by and no delivery so I called and had the strangest conversation with the person that answered. He asked me if it was delivery or carry out and I said I was calling to get a status on an order. He proceeded to ask me my name and address and then asked me what I wanted! (Face palm) I once again explained I was looking for my order and he asked my name again and said he didnt see it. Then I said Im looking at the confirmation online. He then asked for my number and said oh let me check on it and places me on hold. Comes back and tells me they are getting to leave in FIVE minutes! An hour and a half after ordering I finally get my food. I tipped the driver assuming it wasnt his fault but now Im not sure. The pizza was cold which makes me think it had been sitting there a while. I probably will never order from here again and will try A town pizza as someone else suggested.
PA
Patrick Crockett
I ordered a pizza and a calzone from Blackjack on E Quincy about 2 months ago. Both were raw in the middle. I thought i would give them a second try. Last week i placed an order and let them know that the last order i placed was a little under cooked and to please make sure everything is completely cooked. The guy on the phone responded with "you want us to cook your calzone well done"? I just want it to be cooked, this isnt a steak. When i got my order the pizza was good but the calzone was raw over 90% of the bottom. This is completely unacceptable. You had your chance but you have lost this customer. its a real shame too. I really enjoyed your food when it was cooked properly.
SI
Simon GOOSE MUP
This is the fifth time attempting to order from these people online. EVERY time you enter the address it will auto reset it to the BlackJack at Alameda and they inevitably call saying they do not deliver. There is no ability for you to have a store of your choosing and this issue never seems to get fixed
CO
Connie Johnston
We ordered from them more than an hour and a half early asking for a specific time to be delivered. They were an hour late when they are 5 minutes from our house and this is the second time this has happened. Dont offer future delivery times if you cant make it.... We wont be ordering from them again.
AN
Ann Novotny
The driver was friendly but i highly advise against the deep dish cheese bread! I ordered it for my son and it was so burnt, I couldnt even eat it, let alone feed it to him. Unfortunate, that they allowed this to even leave their store. Will not be ordering from here again.
A
A Private User
The ONLY REASON that I am giving this such a GOOD review is due to a manager that went WAY out of HER WAY to solve the multiple problems we have encountered by the hired help. I am embarrassed I dont recall her name BUT I will be looking for it & WILL continue ordering!
DA
David Testroet
THEY KEEP SENDING ME TEXT AND I DONT EVEN LIKE THEIR PIZZA. I CALLED TWICE AND GOT HUNG UP ON AND I CALLED COPORATE TWICE AND NO HELP. THE PIZZA IN NOT GOOD, SO WHY WOULD I WANT TEXT???????? STOP PLEASE OR I WILL FILE SUIT I ALREADY COMPLAINED TO THE FCC. STOP!!!!!
CH
Chki p
Pizzas good for the price and the review would be good, but apparently theres a lot of confusion with the employees. Ordered from there one night, then was refused delivery due to my location even after explaining they have delivered to me just 3 days prior
MI
mike Stettenbenz
I ordered a pizza, very friendly staff. I was told 1 hr. I wasnt thrilled but it was dinner time rush. Pizza was there is 38 mins. Good job blackjack! Pizza was fresh and hot. The wings were sauced perfectly, the cheesy bread was cheesy.
SI
Sierra Grande
Ignore the BS one star reviews on here... I always get a hot, cheesy pizza with a good dose of pizza sauce. One of the better pizza delivery joints I have known. One of a very few places with green olives!! I recommend.
ME
Melody Sanders
Decided to order Blackjack instead of Pizza Hut this time, and it was great! It was delivered in less than 30 minutes and the delivery boy even brought plates, napkins and parmesan without me asking.
CA
carlos Reyes
Bad costumer service I waited over 10min for someone take my order. I leave the store and no one bothered to even pay attention. I mad because I was the only customer in the store (felt like racism)
BE
Becca Schultz
The online delivery service would not process the order. Proceeded to try calling around five times from 2 phones and nobody picked up the phone. First time this has happened from this location.
LE
Lexi B
Worst place ever so rude bad costumer service and brought us a pizza full of grease half the box was full of grease when I called to confirm they claimed that was just there sauce
SH
Shawn -Z
Consistently good delivery pizza at a good price. We ordered from here all the time and have been for years. Decor is N/A (Delivery) but Google plus insists on a score?
LO
lou beth
Good food but terrible service it took them hour and a half to get here when their 5 minutes away, imma start a revolution against blackjack and it was super expensive
WI
William Hunt
I live about 1/2 a mile away & have been ordering from here for a year & 1/2 and have never gotten a pizza that wasnt the best in Aurora...William Hunt.
SO
Southstands303
Too expensive and terriable pizza sauce . The guy who answered the phone asked me if my name was Ali babah as something crazy.
ST
Steven Benish
Food was mediocre. I will probably try Blackjack at least once more to determine if this was a one time issue.
JE
Jeremy Miller
Its one of my favorites, hand tossed pizza is the only way to go. Good value for fresh pizza.
JE
Jessie Harris
Why would you eat here when A-Town is across the street.
GI
Gintaras J
If u like frozen pizza, then youll be OK.
AA
Aaron Frankum
Great pizza been going there forever.
RU
ruby mitchell
There great with everything :)*****
A
A Private User
cheap carry-out, pizza was okay
TO
tony schacht
Always great pizza! Thank you
CH
Christopher Dye
Bland and not worth your money
SH
Shauna Neese
Pizza hut is better
A.
A. H.
Excellent pizza
RC
Rc R
Good pizzas!
KE
Kevin Qujada
Garbage.