Address: | 794 S Perry St, Castle Rock, CO 80104, USA |
Phone: | +1 720-733-9705 |
Site: | elmesoncastlerock.net |
Rating: | 3.5 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–8PM 10AM–8PM |
WI
Will Romero
EPIC FAIL!!! SERVICE, FOOD, MANNERS!! SO BAD!! I grew up in Denver where the Mexican restaurants have to be great or they fail. This restaurant WOULD NOT MAKE IT. I walked in and was seated. The waitress sat me then forgot about me, even though there were only two other people in the place. She found her way back to me, dropped chips and a bland salsa left me there for another 10 minutes. She came back and asked if I wanted anything to drink and I asked if I could order as well, knowing she wouldnt be back for some time. (huevos rancheros, over easy eggs) When she brought my food the green chili was literally boiling!! I asked if the eggs had been microwaved and she said no. I went to grab my tortillas and my arm hit the plate and I let out a YELP!! IT WAS EXTREMELY HOT!!! the beans had microwave burns and the eggs were microwaved rocks! I waited for the waitress, but she never returned. I walked up front to meet the owner who asked if there was a problem. I told him about my microwave burnt beans (Ive used a microwave enough to know the look of microwave burns) He immediately yelled "we dont use a microwave!!" To which I told him to take a look at the plate, beans and eggs that were hard as rocks. He told me to leave and never return!! I just stood there with my jaw dropped!! BAD, BAD, BAD!!!
IS
Isabella Lopez
If you want terrible food and terrible service go to El Meson. Not one smile or good food, you dont even get one welcome or thanks you for coming in this restaurant . Food was terrible and unpleasing. Also, you should never give a kids plate hot it should be cold, with the fact that the plate was hot the food was cold.This so what called "restaurant" is unsanitary... there were spider webs dangling off the decor. If you are going to have a restaurant and expect people to go then train your employees better and teach them to smile and not be rude.
ME
Megan Jurgensmeyer
My wife and I were grudgingly seated as if we were an inconvenience, there was only 1 other couple in the restaurant but it still took 10 minutes for them to ask for our drink order, along with another 10 to take our order. The owner/manager was very rude when we tried to use a coupon and after some debate agreed that the drink we had purchased was valid under the coupon. The carne asada was mediocre and cold when it arrived. We left a 20% tip to which the manager looked at and laughed and rolled his eyes. We will not be going back.
TA
taylor dahm
Well i think theyre food and service are pretty good, Ive came here twice so far and both times theyve just slightly messed up my order. The first time I asked for no tomatoes and I got tomatoes and the last time I asked for a chicken burrito and got a beef. Neither of those bothered me to the point of being mad or anything it just kind of disappointing. Overall I still think its a pretty good restaurant though.
SH
Shawn Swisher
Some of the worst "Mexican food" I have ever eaten. The tortilla chips tasted like they were fried in rancid oil. The refried beans tasted like they were from a can. The rice was dry and rubbery. The ground beef in my burrito was extremely salty and swimming in grease. And the lettuce was brown. I would have preferred to have eaten at Taco Bell.
A
A Private User
The bad service and rude staff (especially the owner!) cloud any judgment of the food. In this economy, I cant see wasting my hard earned money to be treated rudely. I say about 5 out of 6 of my visits there were awful! I gave up, wont go back again. Too many other nice people in other Mexican restaurants to give my money to El Meson.
JO
Joseph Valeriano
The carne asada burritos are awsome. We grew up in southern California and miss this style of Mexican food. The guy behind the counter let us try a sample of their tamales, and those were very good too. If you like your Mexican food spicy, then this place is for you, too.
JE
Jess M
The food was delicious, nothing tasted like canned food, my order was chicken mole with rice and lettuce, it was really good and the chicken was perfectly cooked and the mole sauce was sooo good! Hands down absolutely delicious, plus customer service was excellent!
JE
Jerad Gaines
Will not be back. Food was very average. No refills on chips or drinks the entire time. I had to go find someone to ask for a check. I would expect better service considering we were the only people in the restaurant, now I know why it was empty.
KI
Kim Welton
Worst rude service on mothers day,making up my mind then started to order another customer walks in he helps them instead of us,food very bland,bacon burrito isnt bacon it ham hock,no salt to even put on food,never eat here rude and nasty.
A
A Private User
I was recommended to this restaurant and it has the best tasting, original Mexican food.. ,!!! Ask for their Mole,, omg, the best ever!!! Definitely a place to dine with a mellow ambiance. Im going back every month :)
SC
Scott Webb
What about this place is keeping it on business? We have been three times in three years, and right now I am regretting coming here. 48 minutes waiting for a tostada and fries. Thats ridiculous
JE
jesus salazar
Clean restrooms. ..good food...great stuff. ...menudo is muy bueno.....
MI
Miguel Flores
Supper poor quality..bad food, 2 mole plates and a qesadilla for $50 plus dollars and they still tip their self $15 with my cedit card with !NO PERMISSION !
MA
Maria Alvarez
Definitely love the food and staff. Appalled to see such bad reviews for good quality food and services. Would definitely recommend this place to anyone.
MI
Mike Senary
Am writing this review from a restroom....Need I say more? Had the burrito carne adobados. My wife had the tacos. We may live from it......Got a refund.
JE
Jeff Adams
Carne Asada Burrito and tacos were really good. They also have jumbo margaritas. Mmm. Ive added this stop to my routine.
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Liz Shortt
El Meson is my go to Mexican restaurant in Castle Rock. The food is great, service is great, and prices are reasonable.
DA
David Richard Sr.
The dinner menu is a little pricey, but at lunch all items are $7.75, good selection and food was very good!
CH
Christine Smith
Love the food and service. Could not ask for a better place to go have a drink . Thanks to your wonderful staff
A
A Private User
Great place to go if you love hair in your food! They dont care though, youll still have to pay for your meal!!!
MA
Max Bockelmann
By far best Mexican food in castle rock, everything is very authentic tasting and the service is always great
JA
Jamie Cardona
They have perfected the Grande margarita! We love them! Always a good get away... A query place to chill
SA
Sam VanWhy
Normally we have found the service & food excellent here. That is why we come several times a month.
AD
Adam Cummings
If you enjoy slow terrible service, enjoy. Nothing like waiting 40 minutes for my food..
FR
Francesca Parker
Igor always makes eating here a great experience and a love the food
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Raul Duron
This place is the best in castle rock.. They treat you awesome!!!
ED
Eddie Rodgz
Puro Colima
RI
Richard Ross
great food, ate there for lunch. prices werent bad
BI
Bill E
Good food great $ no Margherita S though darn it
AN
ANDREA LACA
Great breakfast!! Delicious!! Love this place!!
RO
Robert Hiam
Food is good and served fast and fresh.
CA
Calvin Weatherly
Great food, even better service.
MI
Michael W Meissner
The Staff is excellent.
AL
Allen Wilmer
Love this place!