Red Lobster
| Address: | 928 W Huntington Dr, Monrovia, CA 91016, USA |
| Phone: | +1 626-301-9225 |
| Site: | redlobster.com |
| Rating: | 4.1 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 23
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Todd Pulling
Patti the Manager will go out of her way to make sure you have a wonderful experience here. Years ago, I had an assistant mgr there tell me I had to pay for half of my lobster that had poop in it since I ate half of it before getting to the poop filled part. I made a call to talk to the manager, Patti, who ushered me in with apologies and a much more impressive experience and refund on my return. The food is great, the atmosphere is great and the other employees share in Pattis energy and positive vibe. I enjoy coming here for celebratory dinner and lunches and always say hi to Patti. I will continue to come here for seafood meals before considering anywhere else, even the Lobster in Santa Monica.
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Patty Flores
I just have to say all these STARS are because of Cody. He was our waiter last Sunday night when we were there to celebrate my Mom-In-Laws birthday. He was super attentive and kind. He went out of his way not just to make sure our food was served promptly but he was informative, and quick and kept coming to check on us with a smile. Great personality and that made her night even more special. We truly appreciate the service. Great job! By far one of the best service weve ever had in a restaurant.
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nestor pineda
The food was tasty but the service is HORRIBLE. One of our plates was incomplete and when I pointed it out the waiter said "we ran out, sorry". I had to get up from the table to ask for the silverware because we had none. The waiter would dissapear on us. He never came to offer drink refills or if we needed anything else. My family and have been going to Red Lobster for years but this particular restaurant DOES NOT DESERVE MY MONEY. WE WILL NEVER COME BACK TO THIS BRANCH.
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John Reynoso
The food was as I expected I wouldnt normally come here but I had a gift card to use. The food was good and the waiter was able to make multiple substitutions and "upgrades" without batting an eye. The service was ok a little slow and alcoholic beverages took extremely long to come out, he also seemed to be going thru the motions. The food I got was food and fresh. The place is quite and seems a little dead but I went on a weeknight. I probably wont be back
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A Private User
The only reason I still go is for the biscuits, otherwise my experience there was unsatisfactory. I did not expect fine dining, but for the prices I wanted to have better tasting food. The waitress I had was not very attentive, the atmosphere has remained the same for years (as though the place is lifeless), and overall not worth the money. Being near so many other seafood restaurants, I would recommend going to any other seafood restaurant in Arcadia.
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Janice Haywood
Our server Matt was very attentive ( and handsome too). Matt was very accommodating and I managed to get all my favorites insubsitution for what I didnt want. Rock Lobster is the best here in my opinion never disappoints. Ceasar salad and lobster bisque and yes the biscuits are the best but trying to keep off those carbs. Im a tea drinker and normally its hard to get a server to keep up with my hot water requirements... Matt did great!
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Nicole Carrasco-Samuels
The reason why I rated this Red Lobster as both poor service & value, is because the wait and the service were not at all satisfactory. They were understaffed and the attendants were running like chickens without a head. Next time we know to stick with Red Lobster in City of Industry
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A Private User
The service was great for the first 10 minutes. Then the waiter forgot about us. We waited about 15 minutes before another waitress asked us if we were doing ok. My husband was waiting for more shrimp. It never came and so we paid and left. We wont be coming back.
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Robert Cleary
Unfortunately a bad experience for my entire family. Bad service from no silverware on the table to having to ask over and over for things. The only good thing is that the manager came over to ask how was the service and she apologized for the terrible service.
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Tom Crowley
Visited for early Father Day dinner. Our server Roland was outstanding. He was very knowledgeable about the menu and provided some great and tasty suggestions. Roland was very friendly and professional. Well be back because of Roland and the great food.
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Katy Clemons
Service was horrible! Biscuits took FOREVER to get, they should be on our table when the waiter first comes, but instead we had to ask the manager for them since we couldnt even find our waiter for 10 minutes. Food was okay so was great, some was mediocre.
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GLORIA CARRIER
They tried to kill us! Went to lunch with a friend yesterday. Different meals. Both tasted bad, so didnt finish. We BOTH HAVE FOOD POISONING since about an hour afterwards. SO SICK!!! DONT EAT THERE!!!!! (P.S. I couldnt post without putting up a "star")
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Karlton Spindle
Came in not busy. Sat at bar for 15 minutes bar tenders both not busy and never even said hello can we get you a drink. When I was about to order a full meal. Walked out went over ro claim jumper was welcomed and within a minute was served.
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A Private User
I went there a couple of times months ago for lunches. We arrived there before noon, but always left about 1:30. And their shrimp was so small that I never saw such a small shrimp in a market. Long wait, leave hungry.
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Ruben Martinez
Really good service if there was a question about something they will answer it or ask you of there is anything you wanted to know. Was checked on reasonable good time like i did have to call him on a refill or napkins ect.
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parkavesteel Chevalie
Food was great. Out of all the year of going These employees took a couple min out of the time at work and made a great memorie for my son Thank you there are still people out there that Care to make a difference
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A Private User
Best to go during off hours to avoid the crowds and wait time. They have a problem getting orders right. Last two visits they brought out the wrong order. Food is dependable. I keep going back for more.
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Evangelina Ramirez
The service was surprisingly good. We had a very young server (Rayneise) and she was the highlight of our dining experience. The food was a little over rated with exception of the cheese dinner rolls.
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Lauren Valle
Exactly what you would expect from red lobster only the caliber of service is much higher at this location. The waiter tried to upsell EVERY. LITTLE. THING. like crazy, but otherwise great service.
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A Private User
If you want good seafood go somewhere else. The look is out dated. Service was slow not that many choices in the menu. The chicken was dry my supposed to be hot lobster was cold! Never going again!
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Stephanie De La Rocha
I love coming here... the staff are always friendly and the food is always tasty. My family and I especially enjoy coming here when they have their Shrimp Fest with all you can eat shrimp meals.
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Ashley Dimacali
Quick seating, lobster and salmon were cooked well and tender! They did mess up on one of the side orders but was replaced promptly. They gave extra biscuits with our doggy bag!
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Rogerio Rodriguez
Quality of the plates are phenomenal. About 7 of us went to celebrate my daughters 8th grade graduation the bill was around $210 plus tip. Well worth it for what we received
