Address: | 77 S Park Victoria Dr, Milpitas, CA 95035, USA |
Phone: | +1 408-262-8730 |
Rating: | 3.3 |
Working: | Closed 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 10AM–7:30PM 10AM–7:30PM |
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A Private User
This place got good crispy squid. But very poor customer service and very rude people. They have no regards to what they promised. On November 7 we bought a small order of crispy squid and we were talked into ordering early by this older lady for the boxing fight but she said she will be in Hawaii that Saturday but it will be handled. She tried to tell me about the upcoming boxing fight but she had no clue who is fighting. Anyway, we ordered and paid a party tray of squid for the Saturday, November 14 boxing night and she asked us to put the time so we did at 4:30PM pick up time. Here comes Saturday 4:30, the place was packed with people waiting for their orders, it took a few minutes to get to the counter person, gave them our pre-paid receipt and asked for our food that was paid for a week ago, the person said to us "its not ready yet they are still cooking the 3:00 or 3:30 PM pick up". I aksed him we were promised 4:30PM pick up time a week ago, he responded very rudely "IT WAS NOT ME WHO PUT 4:30PM AND THERE IS NOTHING I CAN DO" I stayed calm because I realized a lot of people have been waiting for more than an hour. About 20 to 30 Filipinos were waiting since 3:00PM trying to get their order but still not ready. I heard one guy telling a story, that he almost miss the Hatton fight because of this restaurant overbooking themselves. So it looks like they did it again this time. After 15 minutes of wait to avoid saying something bad, I decided to asked the counter person to give my money back, immediately this person rushed to give my money back without saying a word. We got ourselves some Jolibee chicken and spaghetti without losing time and enjoyed the fight with our family. I think a complain should be filed to the appropriate agency that handle this customer abuse. This restaurant not just caused us the inconvenience but time and money. Please for those people who had this bad experience with this restaurant, please dont let them do it again, find an alternative place. This place is unreliable on big events. Thanksgiving is the next one, please think twice.
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A Private User
Do not eat here. First of all they use their kids to work the front which I am sure violates some sort of child labor laws. They cannot speak English to save their lives. I called to complain, but they could not understand (totally frustrating). After calling, I drove all the way back to have her sample the burnt crap. She would not honor my request to sample a piece. Instead she just kept repeating over and over "it is good". It tasted like brown bits of drywall Do yourself a favor and go the place 2 doors down. They have everything that this place has and I prefer the quality and treatment there my $.02 John
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A Private User
So I was told by the lady that all you need to do is walk in and order and your order will be ready in 15-20 mins even for there party trays. So on Halloween I walked in and the same lady said oh im sorry you need to order 4-5 hrs in advance, so I did. Now today I try to order 4-5 hours in advance and they say NO you need to order 24 hours in advance. They are so rude and no customer service, I explained to her that you told me this now I planned to have 2 trays order for my party and now you wont take it. She then said "WE CAN DO WHAT WE WANT WHEN WE WANT TOO" I then said no business for you from now on!
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Rudy Tajalle
Ive ordered the items below several times and I was never disappointed, and the people I served the food to loved them so much. I was a regular customer until we moved to the East Coast. Ordered these in large and small trays! They were EXCELLENT! 1. Chicken Wings 2. House fried rice 3. Mongolian 4. Fried Shrimp 5. Fried fish 6. Fried calamari
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John Billanes
I like the crispy squid, stays crispy until the next day. Service is very good if you know how to talk to them. Remember this people work all day long and fast, they need compassion just like you do. God be with you...
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A Private User
Even if they say they accept Amex, they dont. Only Master Card and Visa with orders over $15. They have great food but cannot communicate payment methods or directions.
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Jeffery Okada
Good food. They prepare quick. Service is what you would expect. Beef here is more tender than I expected. Good flavor, dont need soy/salt.
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A Private User
I ate here 2 times, Mongolian beef is great chow mein mediocre. The second time I ate here I got food poisoning. The food is really oily :(
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Kimberly Jenkins
Really good never had anything bad. Tried a bbq fried rice it was ok but my cousin loved it
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Jessierene Saspa
customers service very slow and they didnt know how to answer phone calls for orders...
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Kok-Kiong Yap
Not a bad place to pack standard Chinese food for takeaway. Limited variety though.
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Ethan Feron
No calamari (wah!) Great place for BIG take out trays. Food is good - was happy!
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Kawai Sit
Bad customer service Watch out they raise the price by a lot $$ Slow service ‼️
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BenBenedict Y
Good fried rice and chicken wing. Other fish is a little too sweet for my taste
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Cynthia Teu
Love this place always hot and yummy its cooked when you order
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John Lawson
Basic Chinese offerings. Probably best for catering.
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Anthony Crumpler
The wings are on point! Get the large party tray.
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Nora Nichols
The best fried rice I have ever tasted.
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Jaqueline Wein
Food is fresh, healthy and delicious
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Hung Nguyen
We come here to order chicken wings
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Marbella Dover
Love the chicken wings!
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Scott N
The best wings ever.
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Edna Garcia
Bad customer service
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Armida Mangaoang
Good food