Address: | 8420 Elk Grove Florin Rd #170, Elk Grove, CA 95624, USA |
Phone: | +1 916-688-8222 |
Site: | hongkeechineseseafood.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Hmoob LAUJ
Really bad customers service. We went there and order all our food and they never served us any water. We ask twice for water and when we almost done with our food then we last the 3rd time and then finally get our water. Then when we went and pay the lady was so rude and demand for 15 dollar tip because she say its 15 percent of what the bill cost. Which our bill is around 90 dollar. I explain nicely to the cashier that if the customer service is good I wouldnt mind giving that tip but we didnt get our waterstuff and we have to ask 3 times for the water. And water is served almost toward the end when we were almost done with our food. I cant believe this. The lady got mad and demand for the 15 dollar tip. I told her again that she demand for too much when the customer service is not even good. She told me that I should go to their restaurant anymore of we dont want to tip. She told us to go to other restaurants. We got into any argument and I feel that tip is something that we, as customers give to waitress and servers for good customer service; tip is not something that the restaurant demand for even though their customers service is so bad. The manager was also on the cashier said, saying that she understand that the customer service is bad because they were so busy and we should give the 15 dollar tip. I was so angry. If she know that the customer service was bad then why did she demand for tip. I cant believe this restaurant. I will never come here ever again. I cant believe these people, I spend almost 100 dollar and they dont even give good customer service which already make me angry and now they demand for tip. Wtf. Dont come here. These people are not polite. I have never in my life experiences anything like this. Wft....f ...this restaurants....
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jerome cantoneros
Ordered Lunch Special Shrimp with Mixed Vegetables. Serving is generous, taste delicious for a price of $ 6.95. Also, the ambiance is comfy, restrooms clean, customer service excellent. A must restaurant!
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Donald Roth
Very good food, good service. Comfortable environment reasonably priced. Give it a try. Pretty sure youll be happy you did
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quan kt
Most authentic Chinese food around this area so if want to look for better service, go to a less authentic Chinese food.
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Arthur Weaver
Good food and quality, great selection. Quick service, pricing is very reasonable. We eat there again.
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Jey Manaot
Very nice and friendly. The food is great here! This is my spot when it comes to chinese food.
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Craig Lane
I think its funny when you say the name of the place it sounds like HONKEY instead of HONG KEE
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Junie Stahr
Do not eat here they keep their meat outside on a shopping cart!
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Joseph Newland
Sweet and sour chicken made up for the poor customer service
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Monkey King
Bad from A to Z. Bad food bad service. Never go back again
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Junsus Chin
Just ordered their Sweet & Sour Chicken....amazing!
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Justin Covarrubias
Their calamari is amazing!
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Candelario Cazarez
Clay pots are good.
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CF Fu
Very good food
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Lisa Vasquez
Great food!
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Jackie Loret de Mola
Delicious!