Address: | 988 Hamilton Rd, Duarte, CA 91010, USA |
Phone: | +1 626-303-4861 |
Site: | restaurants.ihop.com |
Rating: | 3.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–12AM 7AM–12AM 7AM–10PM |
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Jess Lemus
This was my first time at this particular location. I walked in asked for a discription on the wait times based on the type of table, I am unsure if I was unclear or if the staff is not use to being asked on wait time.... Basically the two people sitting table made me wait for an extremely long time. The manager had to come and apologizes and asked us for what we were waiting. The food was good, our waitress Brittany was a delight just the two people sitting paper need some more training on customer care. They set the foundation to having a horrible start of breakfast. Thankfully Brittany was able to make it better.
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Lee M.
If you sign up for ihop email promotions and free Birthday Stack reward DONT choose this location. They gave me such a hard time. If you cant finish your pancakes you cant take them home! When I questioned this policy, like a scolding parent she told me to " eat atleast two and Ill see". As an added creep factor she wrote down and took note of my email and all my info even though I printed out the coupon as requested. It was very invasive and diminutive experience. Some happy birthday! :-( With all of her condescending comments and demeanor, she did it all with a smile atleast... Im Not amused and not satisfied
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jared millhouse
The worse service I have had anywhere!!! The server wasnt professional, they made us wait to order, it took forever for our pancakes to come and the blamed the cook for not having them ready. I hope their corporate office sees this and fires the lot of them!!! I would rather watch my children go hungry than to ever go back there....Sunday, or whatever your real name is, you are the worse server EVER!!
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linda serafin
Great food. Got our food within 5 mins. But our waitresses was HORRIBLE AND UNPROFESSIONAL. Calling some of her customers oh hes my lover... (maybe he was but I dont say it out loud) a big flirt and ignored the lady next to us because she was deaf. She tried to catch her attention 3/4 times until we let another waitress know that she was finished and waiting for her change. Her name is SUNDAY!!!!
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Nathaniel Vester
Awesome spot to crave your coffee cravings! The avocado sandwich is delicious and the banana-chocolate muffin to die for. Great atmosphere, and the employees make you feel welcome. Regardless of the day of the week you decide to go, you wont be disappointed. Would recommend to try!
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R.A. Grimes
Not a fan of I hop. Small breakfast plates for what I think is a considerable price. Lunch and dinner is bland and reminds me of elderly early bird special. I can go to a mom and pop restaurant and get twice the portions,better quality and for half the price.
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A Private User
Service is normally really good, great waffles ask them not too over toast though bc its happened! I love the coffee here, sometimes I just go for the coffee and waffles. Great spot for bfast all day and not too noisy!
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Wm Mcintosh
The decor, food and service make this a great spot to visit with friends. If you go, make sure to try the cheese puffs, pork belly pasta and the lemon meringue. Parking was a bit tough but still a great time!
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yolanda llamas
The food is good, but the service is horrible. This is the second time I place an order for to go and once again they place my order wrong just because they do not pay attention at what they are doing.
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Sumthangsabrewin Esparza
The employees here are like family. My senior mom walks in and everyone says hello. Its not like shes there three times a week, but the 3 times a month is good enough for hellos all around.
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Claudia Chapa
Me gustan los pankes y el café las meseras muy amables, y todo muy rico
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A Private User
nice visit and all but ..my bf and I shared a plate during the night shift.The the next day was the runs then constipation and then throwing up .. It was the meal
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Andrew Greer
Tasted great and food was fairly quick to come out. Was very very crowded and there was a wait in the morning.
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Richard Acevedo
Annette is my waitress is always good to see a person with a happy smile too bad theres no more Wi-Fi lol
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Ana Gonzalez
Love this place delicious food! I believe all of my customer service experience has been great!
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Karen Hiyoshida
Everything as advertised and the usual breakfast food. Although not the place for gourmet fare.
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Danny
Great service, waiters are helpful and friendly. Great for going out with family.
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saul gonzalez
I like the place when i find a the right waitress food is fine and place clean
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Jesus Maciel
Great service. Hardly any people at night so faster service. Not expensive
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Farah Sosa
do it only in case of emergency at 3 am when you have no other choice
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Jolene Wright
The food was okay, over priced and the service was horrible!!!!
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Lauriebeth Asadoor
Watch out for Dawn the waitress, what an awful attitude!!
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Obed Aguiar
Service is great ... Specialy a girl named sunday.
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Sabrina Coronado
There are two waitresses that are always the best!
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Dolly Pagan
Had to wait longer than i feel was necessary....
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JONATHAN BRUCE
Crepes! If you love crepes, you love IHOP!
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Lucrecia Allen
Food and the service here is awesomeness
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jaime gerardo martinez
Really attentive and police waiter.
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Brian Johnson
A bit over priced for what you get
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Beri De Taranto
Great breakfasts and great food
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Elvia Garcia
Very bad service. Very slow .
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Paul Quakkelsteyn
Very good place to eat.
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Blueprint Construction
Service and food is bad
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Tony perez
Good friendly service
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Marlene Garcia
Food was alright
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Mayra Pila
Great service
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Jessica Ebert
Poor service
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Igor Steinmacher
I love IHOP.
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SL SL
Acceptable.
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joey chipman
Good food
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Xochitl Rivera