Jack in the Box
| Address: | 248 W Huntington Dr, Monrovia, CA 91016, USA |
| Phone: | +1 626-357-8302 |
| Site: | jackinthebox.com |
| Rating: | 3.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 55
Reviews 28
RE
Revtruetothegame Revtruetothegame
The staff is very nice, the "unprofessional stinky manage" is a pieces of trash (her attitude and professionalism is terrible)...... I went in there to order the same items for eight months straight, every weekday (m-f); one particular day I had a car problem and I wanted to get the same order as usual with my coupon, the "stinky" unprofessional manager told me to move my car, due to I used two parking spots, (no problem, I will move it) now keeping in mind this is at 6:20am as I usually arrive and afterward head to work as a Director of Quality/Compliance; no one was in the parking lot at this time, I was already in JIB when she asked me to move my car, I asked her can I pay for my food now since I was at the cash register, once again I will move the car, no problem, I asked her three times and all three times she said no, she wasnt going to serve me unless I move the car, so I did and when I went back to place my order, she told me she wasnt going to take my order, I said what!, whats the problem now?...she told me to get out! in front of Mexican customers thats now arriving...JIB is allowing their staff to disrespect Blacks and allowing them (staffers) to create an hostile environment...JIB your managers can learn from MC Donald and Carls Jr. Ive seen these managers and staffers of JIB acting very terrible at least four times with these bad unprofessional attitude towards Blacks, I was also subjected twice to JIB unprofessional staff, theyre confrontational and while smiling in your face, again, creating a hostile environment between Blacks ad Mexican, they want to give you cold fries and tacos and at times old ground beef patties, (check your food and see if its fresh and hot, seldom) and when you ask them for fresh food they have a attitude as though theyre doing you a favor.. "shame on you JIB", sincerely some of JIB manager(s) areconstantly liars and only have their own interest at heart , not JIB nor its customers, and to confirm this JIB have a survey like now and other apps you can write and leave a phone number and they will not call you to resolve their customer service issues. As a Director of Quality and Director of Compliance: I wish my staff would do as I heard, seen and was subjected to by JIB unprofessional staffers, I would fire them on the spot, due their conduct towards any customer justified or not "you need an undercover customer" and allow them go through three to four months at any high risk JIB and youll hear, see and feel very sad, due to JIB is failing... I will never now go to any other JIB anymore...Youre running away good customers, you have become a American nightmare. When you only hire managers that are primarily one color (youre creating) a certain undesirable atmosphere towards your customers and a false sense of security of success for everyone. I truly, hope all of JIB customers write about their bad experience, theyre (JIB) is playing with our kids and finances. Upper-management you should be ashamed for some of your managers and staffers dispositions(towards customer). Please keep in mind all of us who write about our bad experience are not fabricating nor wrong, you just one close your eyes and ears to the truth. Ive wrote several times, I shouldnt have been subjected to this nightmare or anyone else. The manager is a terrible liar and unprofessional old soul. See other posting about her!
LI
Linda Robinson
HORRIBLE EXPERIENCE!!! EVEN after I specifically requested that my order be prepared FRESH it was not. It was cold and NASTY. I order no ketchup on Jumbo Jack and guest what???? It had ketchup. Called and spoke with mgr by the name of Arealli whose was RUDE and customer service skills SUCK. refuse to do the right thing and replace the order the next visit. Said she cdnt just give away free food. If I EVER EVER go back to that JITB it will be a very long time. I should have followed my 1st mind and went to the one in Duarte. UGH!!! I was Hungry too. Lost appetite after that.
NU
Nubia lima
Es orrible lugar siempre me dan mi pedido mal o no dan mi recibo esta noche e comprado 3 hamburguesa y 2 de ellas venían sin carne no lo puedo creer y muy mala atención.
AM
Amelie Bijoux
Its jack in the box. Four stars for the meth heads that hangout there at night and they hangout in front of the entrance/ exit. Its usually a group of them, about 5 or 6 shady looking guys,and every once and a while one will disappear into the bathroom for about an hour.
TH
The Galaxi
Los trabajadores son muy amables confiables dan el pedido 6 a 10 minutos despues de pedir y la comida caliente
PI
pilar pena
Aki. Bengo a comer cuando estoy n el hospital city of hope. Con mi hijo que tiene cancer
BE
Ben Oldenburg
They take so long here. Once I had the guy ask me to backup and come back to reset the sensors so he wouldnt get trouble for taking so long
TO
tony bell
Slow personnel, constant wrong orders, youd think I would learn... Some workers would rather text than serve customers.
AR
Artin Yarijanian
Usually fairly empty here, and Ive never had a problem with the staff. I just wish theyd give me napkins with my order.
MI
Mike Franklin
Worst slowest service. Rude employees. Food was mediocre. Bums hanging out in the store. Avoid this one.
OL
Olivia Rodriguez
Had 2 orders simple but the cashier still messes it up after I told her at the window as well
AL
Alondra Martinez
Giving it three stars because they didnt give me syrup with my mini pancakes
JO
jose carrillo
Un lugar muy limpio
ST
Stephen Li
Great for quick bites, good service and good variety. Great cold coffee
GE
George Tsai
Pretty good for a Jack in the Box. Newly renovated and open 24-7.
TA
Tasha Alvarenga
Fast food. Fast. Friendly. Gets the order correct every time.
KE
Kevin K
Charging for water all of a sudden? Get outta town.
GR
Gregg Martinez
The employees were awesome and very courteous.
IS
Ismael S
Staff is good the Manager is a witch!!!!!!
OL
Oliver Mueller
People working there seem nice.
TI
Tim Buendia
Fast and food like products
LA
Larry Brack
Good variety of fast food.
BR
Bryan Dittebrand
The employees were rude !
JO
jose Segovia
Good food on the go.
BE
Benny Caranchini
Whats not to love
YV
Yvonne Dennison
Have good prices
ED
Edwin Matzuy
Buenizimo
ML
mlfinley33
Big Lots
