Address: | 6201 W Markham St, Little Rock, AR 72205, USA |
Phone: | +1 501-663-8080 |
Site: | chick-fil-a.com |
Rating: | 4.7 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
CA
Caleb Cooley
This establishment is the epitome of what combining the food industry and cust9mer service should look like. Im a fan of Chick-fil-A not because of their Christian morals like some will boast about, but rather the fact that Ive traveled to multiple locations in and around Arkansas and never once had a poor experience. Ill say that sometimes there are inconsistencies with the softness of the biscuits, but if thats really all I can complain about then thats truly a feat, as I am pretty quick to pick apart a dining experience. The drive-thru wait is above average, and when its extended you can usually go inside and pick it up almost right away. If they fail to meet their own expectation of speed service (which seems to be much more time crunched than my own) they will give you a coupon for a free sandwich. The only downside that plagues me is that 85% of the time Im craving Chick-fil-A, its a Sunday (haha). Seriously though, great job!
LI
Lisa Putman
Chick-fil-a appreciation day, and I was braced for them to be really busy, and I was right. I waited until 2:00 in the afternoon to avoid the lunch hour. My count was 25 cars in the drive thru, 23 in line inside, over 40 seated at the tables. It really only took about 5 min. more than a normal day, and they had helpers waiting the tables for refills, and people constantly refilling condiments and drink machines. They were ready for us, and did not disappoint. Good food, friendly efficient service, with a great attitude from everyone, even though they probably worked harder today than ever! Always impressed! The ratings are asking for cost per person, I usually spend $ 6-7 but, spent $15 today to show appreciation. :-)
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Steve Mangan
Ok, its fast food. So why five stars? The staff is extremely polite. They get my order right every time. They speak up and have an enthusiastic tone of voice, even over the drive-through speaker. The food is also good. The place is clean. Servers walk around and ask if there is anything else they can get for you. They are doing it right. Love this place. I wish I could use their training material on the employees of every place I go.
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Wes Dawson
This Chick-fil-A is THE model for excellence in customer service. I go here a lot, and I have NEVER been given the wrong meal. I dont have to worry about checking my food before I leave because they always get it right. Ill never wait in the drive thru for more than 5 minutes, even when its lined up on the street. This crew knows how to deliver.
J.
J. Daniel Fleming
The drive through can be slow, and is often backed up to the street. A large part of this, though, is due to people in line--when one car is ordering in one lane while 3 other cars are able to pass through the other lane, well, you get the picture. Food is always good, though my waffle fries have been left out of the bag twice.
MI
Michael Bayona
I cant believe how poorly rated this place is. This is THE absolutely cleanest, friendliest fast food in Little Rock. The food is always fresh and the place is very clean. Yes, its closed on Sunday, as are all Chik-Fil-a locations; that is not unique to this particular restaurant.
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Dre AKBAD Thornton
Always the best chicken sandwiches and made with real chicken. This location is outstanding except for the experience of leaving the place. The exit is very difficult to maneuver when is heavy traffic and may take a while to simply get back on the street from the parking lot.
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John Teed
They have a huge traffic problem. The line for the drive through will block cars that want to park in the parking lot from turning in (during busy times) so honestly I would go to another chick fil-a if you are close to a standard meal time.
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Tammy Ross
This is the most kid friendly restaurant I have ever visited. We are here with my 2yr old twin granddaughters. Two sweet ladies helped us to our table and they checked on us several times. Restrooms were super clean. Food is great. Thanks!
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Ruairi Fox
Hood service and food. Getting in and out can be a hassle at peak times since its in a parking lot and traffic flow isnt the best. But once you are in line, everything goes smoothly and the food is cooked fresh and is always delicious!
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Jeremy Dunn
Twice in a row this location has given me the incorrect order and offered only an apology. I have had to drive back up to get the order corrected. Lesson learned. I love chik fil a, but this location is very disappointing. - Jeremy
WI
William N
So much for their phenomenal customer service. Theyre now hiring McDonalds-like employees. Rude employees and good luck understanding them - as I said, McDonalds-like. The quality of food is going down due to the poor staffing.
JE
Jeff Pierce
Its Chick-Fil-A, so the food is reliably good. People are nice, and drive thru is pretty fast, considering how many people they have to serve (its always packed). Main dining rush hours are super busy, so plan accordingly!
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Reed Davis
I dont stand with the companys stance on gay marriage but that does not mean I should not do business with them. Its ok to disagree. Very fast and friendly service and hot food. Never had a bad experience here.
A
A Private User
The best fast food place around with absolutely 5 star customer service. You can actually understand the drive through attendents. Orders always delivered correctly. I highly recommend this place.
CA
Caleb Ritchie
Food came out quickly and had a few minor details wrong, but still very good. As a fellow employee at Chick-fil-A (in Kansas City) Id say they could improve their Core 4 quite a bit.
JO
John Brantley
While visiting through Little Rock we asked locals what is the best place to eat in Little Rock, they all, (8 of 8) said, Chick-fil-a. After trying several local spots I would agree!
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Tiffany
This is not only the best Chick-fil-A I have been to, but quite possibly the best business I have ever been to. Most efficient thing I have ever seen in my life. Great job guys!
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Rose R
I was asked by manager how my day was going and I said bad. Long and behold the manager went and got me an ice cream cone said I hope this can change it around super awesome!!!
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Gina Benezue
Service is Outstanding, Employees are friendly, polite, always eager to help you to insure your visit is a good experience. Good is above average for fast food. Clean store!
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Jerry Dailey
Just a great atmosphere. Even when there are a ton of people here, it is a haven of energy and a positive exchange of good will. Oh, and the food is always great.
JE
Jeff Berry
This is one of the Best Chick-Fil-As in Central Arkansas. Always busy, but always fast. Staff is friendly and food is always fresh. Drive Thru is now open at 6.
JO
Josh Brown
Very good chick-fil-a with outstanding customer service and cleanliness. Watch out for rush hour traffic, though, or you could end up stranded on Markham St.
JO
Jordan Smith
The food was ok , the Frozen Lemonade was delicious , but the staff just acted like they did not want to be there . No smiles and they just sounded glum .
MA
Mark Frerichs
This restaurant is so good that you can expect a sizable line (inside and drive thru). Yet, people are willing to wait including myself.
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Ronnie Clark
There is nothing "Not" to like about Chick-fil-A anywhere!!! Best service and holds firm to their beliefs! Would not go anywhere else!!!
CA
Caroline Gentry
Very fast service. Drive through may appear to be backed up, but theyre fast and efficient and can get you through within 10 minutes.