Address: | 1402 Gadsden Hwy, Birmingham, AL 35235, USA |
Phone: | +1 205-655-6595 |
Site: | bk.com |
Rating: | 3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
PH
Phillip Mathis
Just horrible...theres no other way to explain it. We were placing our order and on the walk I noticed some "lean" manufacturing, six sigma type posters. I actually made the statement "you would think they would have nailed this by now". Placing our order was an experience, seems like all the workers except one was standing at the register, laughing and yelling or over at the drink dispenser. I say all but one, because one of the employees....yeah they were laying across some seats in the dining area, ASLEEP! Yup. Apparently while on break, its acceptable to go out to where customers are dining and just lay out across the seating and take a nice 30 min nap. Honestly, never seen anything like this... Hopefully will never do this again...
A
A Private User
Probably the worst restaurant experience ever! My first time there they were slow and had no customer service. My second and last time there they made us pull up and wait at the drive through. We waited several minutes before parking in a space and waiting several more minutes. My wife finally got out to go in. When the girl inside saw her coming, she ran to her with our order. Upon inspection of the order, it was wrong. I took the food back inside to tell them that. The one in charge snatched the bag from me and fussed the order at the cook as she walked off. She still put the order in wrong! After several more minutes of waiting, I got my complete order and left. I wont be going back.
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pamela oliver
Got order wrong. When I explained I wanted chicken nuggets and fries not chinkenfries she got mad and had a mouth on her saying thats Not what you said! Chocolate shake was like milk with choc. Syrup. No topping it was nasty but I was not going to give it back after the attitude she had! Note there is a sign saying training store. Well I hope they train them to Not have such bad attitude with their customers!!!
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A Private User
The food is good and its a new store and the service during normal business hours is good. But the lazy a** workers on the LATE shift will lie & say they are out of meat so they wont have take your orders late at night. This has happened to me TWICE since the store has opened. I hope the owner reads this & fires the whole late nite shift.
KE
Kenneth Gafnea
Went to restrant.ordered food to go from inside restrant. Waited over 10 minutes and still did not get food. watched as restrant workers fixed and sent all food out drive through window not worried about people in restrant. Went back to counter and ask for refund. Will never go back there again and will also let others know.
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Shelby Sparks
LOVE LOVE LOVE this location. Everyone is always so nice and caring. There is one guy who works in the afternoon normally between 12 and 3 and he is so kind always has a smile on his face. Food has been great kudos BK youre moving on up!
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L DS
This Store DOES NOT Set HIGH Expectation In Customer Service .....As I STOOD THERE...Felt IGNORED BY CASHIER....After I Announced MY PRESENTS...SHE Showed No Smile...That Meant She Was Not In A Good Mood
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Cecelia Pettit
Probably the worst BK Ive ever eaten at. Fries were cold and stale. Asked for replacements from a fresh batch. Not much better. Also no straws at soda dispenser. At least the workers were friendly.
JA
JANE Gray - Interveiw
Chicken sandwich, the one with bacon and cheese. Sandwich cols, fries sooty and cold. Will not do that again!!!! Stay away from Gadsden Hey Burger King!!!!! The worst no matter what u order!!!!!
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christopher baker
Training store! Expect employees to be a little slower. The floors were slick and greasy feeling. Employees were very nice though
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Kyle Brown
Above average had pretty good food and service here when I go in. You can get pretty good coupons for BK in mailers.
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Frank Prescott
Only have 30 minutes for lunch, and they always have food out quick and hot. Great service everytime I go in.
AM
Amy Dow
Poor service order was wrong seemed like just rushing you through. .ordered 2 items and both were incorrect
BR
Brian Bradley
Twice I have been and got my order wrong. How had is it to not put lettuce on a sandwich.
CH
Christy Statham-walker
I didnt like this and many other burger kings. It feels like they are barely afloat.
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Glen Malone II
Customer services was very good from getting my food to leaving the location.
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Alex Ware
Manger very disrespectful. And rude lacks all qualitys of being a LEADER!!!!!!
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Vernell Burden
It was ok the girl that took my order seemed shy it most be her first day
JA
Jason Towery
Great for a quick bite, good service and food, comfortable atmosphere
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Robert B
Pretty good burgers for fast food, but hou can find better in town.
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Stan Costes
Food was ok, burger was not hot. Not the best burger king to go to
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mauricio rios alvarado
Place was good but they were out of ketchup and zesty sauce!!!!
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Jim Fernandez
Clean as a pin. Normal BK food. Fast service and nice staff
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Keith Sporman
Clean and very friendly service especially sitting inside.
JO
Jonathan Snow
It was good for fast food.this is one of the better bks.
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Skateboy 919
Definitely the best BK in the Birmingham area.
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Maria P.
Good food, nice but slow service
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Toni Mitchell
They got my order wrong twice
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Doug Hartman
typical BK, nothing special
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fredreca Wilson
Food is always fresh
RA
Randy Williams
Great experience
JI
Jimmie Thomas
Good service
MI
Micheal Blagg
Good service
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OLaja Burnett
Horrible