Taco Bell
| Address: | 1801 Ashville Rd, Leeds, AL 35094, USA |
| Phone: | +1 205-699-3300 |
| Site: | locations.tacobell.com |
| Rating: | 2.8 |
| Working: | 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–4AM 7AM–4AM 7AM–1AM |
Location
Photos 100
Reviews 33
VI
Vil SumWolf
Though I personally love tacobell fastfood chain, this personal establishment of (Leeds, AL) approval literally (yo-yos)one hand of my frequent visits its a fine experience, but then I have a terrible drive through experience. With my order messed up, or missing a product. Though sometimes the manager 9/10 fixes or handles the situation. Just not consistent overall appeal, and sometimes and employees are never kept nor improvement of speedly or timely process. Now I can omit that their busy lunch rushes are handled very well, just wish they would try or attempt all hours. This review can change if things improve, but overall doesnt 100% detour my love of tacoBell franchises. PRICE: $ & 1/2 PRO: Service on food was delivered promptly, CON: Impatient drive through employees, out of ordering merchandise, associate working drive window appeared to show a twinge of attitude, outside of taco bell appeared to be almost appearing empty & uninviting
JO
John Cide
We just left this store and I cant recall ever have been treated more poorly. The cashier, Brittany W. according to the receipt, was exceptionally rude. After handing us the food she slammed the window shut without a word. We remained to ensure the contents of the order were correct, and within seconds the window slammed open again. She asked in a hostile tone what our problem was and what we needed. When we responded that we were checking the contents of the order, she told us that we needed to leave because we were still on her clock. There was no one else in line at the time, which is irrelevant, that was completely inappropriate behavior from a manager/supervisor. I called Tacala LLC., which is the franchise owner, and lodged a complaint. Well see if their response to the situation earns my continued business.
AN
Anthony Pinto
Slow service and subpar food. I live in Leeds and this Taco Bell has been a pathetic experience for a very long time. They cannot seem to keep management so the issues never get better. If you are passing through skip this Taco Bell and go somewhere else, you will thank me. As of the time of writing this review I have been waiting 10 min for $7 worth of food. ***Update on 12/12/16*** No improvement, we made our order of 2 $5 dollar boxes at 5:46 and did not get the food until 6:07. There were 3 people sitting waiting on food when we got in line and no one after us. At least this place is consistent, too bad it is at poor service.
LE
Levan Foster
The Food was served fast but the services was very poor. Used drive thru ordered two box meals. After being handed the first asked that they be put in a bag Had to put them in the bag my self . Was not given any straws for drinks and no napkins. The server could not be any ruder and as soon as she handed me my food she was talking to the next customer without a thank you or have a nice day. This was not at rush hour but at 2:30 in the afternoon.
SE
September Shelton
It was the worst experience I ever had. The worst customer service from the manager he was rude and we had to wait for him to go out to his car and he came back. There was people in front of us. We started to order our food and he was being extremely rude. We told him to forget our order and We walked out. We will never be back. I wish I couldnt even give this taco bell a star. This Taco Bell doesnt even deserve a star!
JO
Jonathan Hill
Terrible experience got the order wrong, when confronted caught an attitude ,So I walked inside took 15 min for anyone to come see me at the front , then was told to wait 45min to wait for the manager to get in . Called corporate and wrote them a nasty letter on the corporate page they remade my food reluctantly and asked me not to call corporate.
SH
sherri Smith
This is the worst Taco Bell location for timely service and getting my order correct. 8 out of 10 x my drive through order is wrong and need to go back for my food. And you can plan on waiting A WHILE in line here in the drive through. And Seems like portions get smaller and smaller too.
HA
Hayden Hathcock
This Taco Bell seems to be a lot better than the other area locations. They hardly ever get my order wrong. They seem to skimp on the more expensive ingredients like the meat and sour cream but its overall a decent fast food restaurant.
GA
Garland Shorter
My second time here the service was good, but the wait time was way too long. The employees acted as though its the norm. Not a place to go if youre short on time. By the way there were very few customers. probably wont be back.
ST
stephanie newton
While I was trying to check my order in the drive thru the worker got an attitude with me. So I stopped checking and drove off, once I got home I was missing 2 items which happened to be my meximelts.
ZA
Zak Grigsby
Taco bell website said they close at 2, got off the interstate at 1:30. Hours on door said they close at 1 on Monday and Tuesday, even though the place was lit up like they were open.
FR
Frog Price
Only two employees showed up to work the evening i was there. Thirty minute wait to order, thirty minute wait for food. Place was a mess. Order was wrong. No way to get it corrected.
AM
Amylia Phillips
The line is always very long, they are very slow, over the last couple of months they have messed up all of my orders and once you in the line you are stuck you cant go around.
MI
Michael Calloway
The service was ok but the food was just thrown together and fell apart and was not very good I will not eat there again if I could give it a negative star I would.
JE
jessica baty
Please dont pick your nose in front of me and then not wash your hands and try to make my food. Watch out everyone. Poor customer service
CH
Chanda Mitchell
The burritos were hard around the edges, and all the filling fell out. Automatic low rating. They were out of Fire Sauce.
SA
sam mcgowen
The food was good , but the time to wait inside made me not want to come back especially during lunch break.
JO
Joe Smiecinski
Took 25 minutes to get our food while 2 of the works stood around and didnt help one another. Ridiculous!
WI
Will Atkinson
Fairly good service, but they seem to always be short staffed and it takes quite awhile to get food
JA
Jason Green
They NEVER get your order right when you go through the drive thru. NEVER... screw you Taco Bell
JO
Josh Spellman
Horrible service and the drive through worker was extremely rude. Will be calling corporate.
JO
Joy Nichols
Yall dont talk bad about my girls at my Taco Bell!!! They feed my grandsons all the time!!!
WA
Wanda Monti
Needs to be cleaned a little more often. Wouldnt hurt to give it an update.
BR
Brad McCann
They always get my order right the first time no matter how busy they are.
SH
Sherlinda Collins
Cleanings of area inside and out, and customer service needs to be better
DA
Daniel McCormick
Nice people working there - cheap, tasty food for the family
BR
Brian Wells
I want to go but they are very slow. So i go to Springville
CH
Cheyanne Holmes
Service stinks! Unfriendly crew. Orders r always messed up
TO
tommie gamble
there was a ROCK in my cheesy fiesta potatoes!!!
AL
Alan Thompson
Pretty quick service and food is good.
EL
elizabeth denham
Poor service and out of alot of items
JE
Jeron Albrets
Would rather get my toes sucked.
MA
Matt A.
No inside service. Was ignored.
