Address: | 14375 Smoketown Rd, Woodbridge, VA 22192, USA |
Phone: | +1 703-643-2363 |
Site: | silverdiner.com |
Rating: | 4.3 |
Working: | 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 6:30AM–2AM 6:30AM–2AM 6:30AM–12AM |
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Lenore Pedicord
First off, let me start by saying I love the Silver Diner. I usually go to their Reston location, and always receive good service. This review applies ONLY to the Potomac Mills, Woodbridge location. When the server first stopped by, she remarked about confusion between servers for who had our table. She got us drinks, and ended up being our server (which is fine, but dont introduce yourself with a complaint/excuse). I ordered their steak, medium, and my husband ordered a burger with no lettuce or tomato. My steak came out well done, and my husbands burger had lettuce and tomato. I sent my steak back, and it came out rare. When it came out the THIRD time, it looked the same, but with some sauce on top. I told the server to not bother carrying it back again. The manager came over, and offered to replace it with any item on the menu. I ordered the vegetarian chili, which was ok. He then returned and "explained" what happened in the kitchen. At this point I was annoyed and really didnt care. Dont explain. Talk to your staff and dont let it happen again. As the customer, it isnt my concern why something happens or who did what. He did give me a ticket for a complimentary meal on my next visit.
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Michael Valdivielso
I love the Silver Diner. Not only is there a large selection of dishes on their menu, not only do I love the tiny jukeboxes, but you can a dish that is also healthy for you, cooked with local produce, and potions are huge. Now, the only thing is sometimes I do feel like the prices are a tad high if you are worried about a budget, and if you have a large family this is likely the place you want to go on holidays or birthdays, not weekly. The service is always good but there is going to be a waiting line which MAY go out the front door. And the restrooms will likely be busy. This is a great diner with a good atmosphere, clean tables, and plenty of reasons to go there. It is NOT just the chain either - I have been to a horrible Silver Diner. THIS place is well managed. It is also ALWAYS going to be very, very, very crowded and large groups will likely have to wait longer than a single person or a couple who can grab a place at the counter top. But their breakfasts are to die for and their Reuben sandwiches are on my top five list of all time favorites. And to be honest there are only two sandwiches on that list. Im picky about my Reuben sandwiches.
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A Private User
Unfortunately, our server forgot to serve my husbands chili. We didnt make a big deal out of that and they apologized and gave us free appetizer coupon. After dinner, we ordered a small mocha shake to go. When we got out of the diner, I took a sipped of my shake. It was nasty! I felt like Im sipping paper pulp. It was grainy and it left a few bits of paper like material on my tongue. At close inspection, it did seem like tissue paper that had been pulped. I asked my son to taste it and he too said it was not good. So, I didnt drink the shake. When we got home, I decided to strain it. To my surprised, when I pushed the shake on the strainer paper pulp formed. Boy, was I furious! Why in the world would someone served somebody like that? Naturally, we called the manager and I preserved my evidence. I do hope they have a good explanation for it. Theyre lucky Im not a money hungry person who sees dollar sign...lawsuit. I just want an apology and an explanation. But, one thing for sure, well never never eat there again.
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Joanne Hagy
I normally love Silver Diner, but this day they were off the mark. I thought I felt water hit me, and kept looking up. I couldnt find anything. My mother in law thought I was losing it. Until water hit her! It was condensation from the air conditioning vents! Yep, dripping onto the table! Each time the AC clicked on, it would blow water onto us and the table! Thank goodness we had no food or drinks yet! Thats where Legionnaires and Listeria come from! A very nice young man cleaned our vent, along with a few others...but the manager walked past, and didnt even ask what was going on. To top it off, our soup was very salty, and our bacon cooked beyond recognition! I would have given 1 or 2 stars, if it wasnt for great past visits
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Matthew Gisinger
Food is good, above par for the all day breakfast restaurant club. I wish the staff didnt drag this place down though. I have been here twice in the last month, and both times the wait staff was shouting at each other over booths. Last time we went we got sat at an uncleaned table. Hostess just stood there holding the menus while I swept the food crumbs and straw wrappers onto the floor. No offer to get the table cleaned. My meal had a bowl of strawberries with it, in the bottom of the bowl was a takeout receipt. Seems like checking the dishes before you put food in them is pretty basic. Not sure what the miss was here. This place would be great if front staff would step up a bit.
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russ nixon
I have been here on many occasions. This place is always clean and is a well managed machine. The servers have never been anything but phenomenal! The food has always been correct even with my deviations from the menu. This is Silver Diner, and the food is of the highest quality possible for the chain! I highly recommend this location to anyone! I can unfortunately not say the same for the horrendously run IHOP location up the street and in this region. I have been to all of them several times and been extremely displeased with incorrect and/or terribly prepared orders and absolutely disgusting conditions. Have a nice day!
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JessieLou Who?
I LOVE BREAKFAST and I Love our Silver Diner even more ever since it changed owership. They uses a lot of local grown products and have plenty of healthy choice options. My only complaint is my same complaint at all diners. I hate coffee that is made from those big restaurant size coffee pots with packaged coffee you dump in.... its so watery! Some ppl love that watery Diner coffee... I dont. I like a good rich cup of coffee! If silver diner could add a specialty line of coffee even if its at an upcharge, Id pay and truly be in breakfast heaven!!
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michael jones
Havent been to this restaurant in a while. Wife suggested we go for a late night snack, and received the best service Ive had in a long time. Victor was personable, patient, and certainly knows how to manage multiple guest while keeping a great smile and providing excellent service. Thanks for the experience, and just to add, Im writing this review the day after, currently sitting in the booth being served by Victor. Yes, back to back because service means that much in a day where things have become mechanical in nature. Thanks Victor!!!
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Charles Babcock
Milkshake was made with Breyers ice cream, nothing special and certainly not worth $7. Floors were not very clean and service was exceptionally poor. It took nearly 15 min to even get a waitresses attention (it wasnt busy). Food is Non-GMO healthy options, which attempts to justify their price. The burgers had no flavor. The fries were equivalent to McDonalds (cheap and greasy). If youre looking to overpay for the quality of service and food you receive, this is the place for you. If not, there are plenty of other options in the area.