Address: | 1925 Valley View Blvd NW, Roanoke, VA 24012, USA |
Phone: | +1 540-362-0417 |
Site: | olivegarden.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
MA
Marina Cash
I usually love this place. I used to go about once a month with my family and it was great! Tonight was very different. The waiter was terrible. He wasnt personable and needed all eyes to literally be on him before he would say a word. He messed up one of our drinks by bringing the wrong thing even when I heard it correctly. When coming back with our drinks he pulled out his pad to take our order without even asking if we were ready or even saying a word. The food was quick and good as always. Then came the check time. While it is expensive in my opinion its worth it. He brought the check and I asked for some extra bread. I paid mostly with a gift card which I know can make waiters a little cranky but then paid the rest in cash. When I got my cash back I was very upset. While it wasnt much money at all I realized I was missing 2cents. Now I know its not a lot of money at all but in my opinion he stole from me. I think this place is great but what happened tonight was too much. I wont be going back for quite a while. It wasnt a lot of money but regardless I was stole from tonight and my tip showed in how upset I was. I hope when I go back its better if I decode to go back
JU
juliann bernardi
We arrived at about 7pm and was seated right away considering we used their online waiting list option. Susan, the hostess, was very accommodating to allow our 3 children to have their very own computer gaming system while we waited for food. Morgan was our waitress, she was very polite and easy going with any and all requests that we made. We did the buy one, take one option with spaghetti and meat sauce, cheesy ravioli, and baked ziti with bread stocks to go. The kids wanted their chocolate mints for dessert and Morgan made an agreement with them that as long as they ate all their dinner she would bring them a handful of mints. They took on the challenge. All three plates were clean by the time she came back therefore she brought out the mints. They each thanked her for her generosity and we were very pleased with her service. Morgan was efficient, generous, polite, and she provided a great smile along the way. Thank you Olive Garden for a great dinner.
KA
Katherine Picard
Visiting our daughter in Salem and we went out to this location after she got out of work. We were seated promptly and our server David was absolutely great. Was not sure of the type of wine I wanted so he brought out two for me to taste in addition he brought out information cards about the wines. Very impressed. He took care of our every need even down to taking a photograph of our family. Olive Garden has always been our place to go for family events and it we will continue to patron one of our favorite restaurants.
KE
Kesha so cute and sad Cook
Every time my family and I have ate at Olive Garden weve always been greeted with a friendly-smiling face, are always seated as soon as we enter (weve never had to wait for more than 10 minutes to be seated), the waiters and waitresses are all very nice (they make sure your taken care of during your visit), the food is AWESOME and the price reasonable (not outrageous).I would definitely recommend this restaurant to anyone visiting the Roanoke area.
JE
Jessica Bonds
Salad had hair in it & when I let the manager know, she tried to give me an excuse for it & offered me 5.00 off of my meal. Hair is a big deal & very disgusting. I was extremely upset that the issue was taken lightly & when they gave me my food to go, they packed me another salad & the lettuce was brown. not happy at all & will be reporting this to their corporate office
DU
Dustin Vaughan
Food was great. Mindy was our waitress and was fantastic. She was very helpful and very fast. On a side not the manager walking around talking bad about employees (to other employees no less) seemed like a dick. Anyway. It was an all around good experience. Try the Italian margarita. It will change your life.
SA
Santa M Asencio
I love the pasta, my favorite is cheese ravioli. I love the Moscato. Also the personnel are very polite. Oh, I cant forget the zopolly with caramel. The only bad thing isthat I have to travel two hours for eat there because in this location we dont have.
A
A Private User
went there recently with a group of 14. they didnt know what to do, service was awful, management was racist, did not deserve gratuity what so ever. after spending over 300.00. It will be a long day in hell before I go back there.
GI
Gil Collins
Usually they are a 5, just dont sit in the bar. They dont take care of you and when you get food, it has been sitting under the heat lamps and looks bad. I wouldnt even taste it. Not going back for a while. So many options around.
BR
Brigette Guilliams
They lie to employees during interview about how many hours they will get. No where near what they promise. Food is overpriced and I have been treated rudely by servers. Will NEVER EAT OR RECOMMEND THIS PLACE TO ANYONE
SH
Sharon Reynolds
The service is extremely slow. It takes forever to get them to take your drink order, then forever to get your salad and bread sticks. Been here over a hour and still have not received our food!!!!! WTH!!!!!
CI
Cindy P
Waiting, waiting, waiting. Had to ask for my glass of wine after salad. Waiting for chevk, she keeps waiting tables. So far, short of standing up ... oh wait I can pay at the table. Who knew!
SC
Scott Beaubien
They usually have a good deal going on, and I try to go when they offer the buy one get one to take home entrée. Staff is usually friendly and you wont have to wait long to get your food.
AL
Almir Divovic
You cant go wrong if you chose to eat here. Famous Italian restaurant chain with delicious food and great atmosphere. Love the bread sticks. I always ask for more.
CR
Craig S.
Food is what you would expect for a national chain, but they go above to make sure they do it right, that it looks good and present it with great service.
SH
Shylo Brogan
I love this place! The unlimited salads and bread sticks are awsome! Always go for the deala or specials. It is always worth it.
JJ
jjga011
My waitress was extremely attentive and nice. The food wasnt so nice. I did enjoyed their buffalo chicken though, super spicy.
A
A Private User
Make sure to use somebody else Id when you are out of work.Doctors in this area are use to more than one per chart. Welcome
JI
Jimmy Malek
Menu is pretty straight forward. Have to ask for all you can eat soup and salad as an entree as it is not listed on menu.
A
A Private User
Worst Italian food. No taste. Pooooooor food quality. Carrabas is in front of this, please go there. See the difference.
49
49cc Dad
I had the lasagna on 4/5/2016, I was so sick later that night I thought I was gonna die, I will never eat there again.
SC
Scott Kinney
Overrated and its not even real Italian food. Whats the deal? Always crowded though for that fake frozen Italian food
WE
Wendy Perdue
I cant believe they were able to put Italy in a microwave. Terrible food and terrible service to go along with it
AM
Amber Murphy
Sexy bearded bartender! Very accommodating. I asked for something vegan and he was very helpful. Great food