Address: | 10391 State St, Sandy, UT 84070, USA |
Phone: | +1 801-523-7440 |
Site: | fiveguys.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
ME
Melissa Koster
I have no complaints about the food. I love their burgers and their fries. I do have to give them a low customer service rating though. One night I decided to try their Android app to order out. After going through the whole order, the app told me that the order did not go through and there was some kind of problem. I ended just going and getting food and gave up. (This was on a Saturday night) What a surprise on Monday morning when there was a charge for $25.08 on my card from Five Guys. I called the store and explained the situation and they told me they couldnt help me that I would have to go through corporate. I followed up with corporate with an e-mail. No one has even bothered to get back to me. I guess I will have to give up the good food since they have not been fair in returning my money.
DA
dalin night
Five guys makes exceptional food, at exceptional quality. Their hot dogs and hamburgers are mouthwatering to small and look at. They miss the fifth star for two reasons, they take a long time to get food out and the place isnt always the cleanest, plus its not safe for people with peanut allergies. But other than that, this place is a quality place to eat at any time of day!
JO
John None
Hamburgers and fries are good. Service was friendly and pretty quick. Holy cow, is this place expensive! Wife and I almost left, when we saw the prices, but we wanted to try it out. We both hear how good this place is. Like I said, food is good, but not $25 for two good. We probably wont be going back based on prices.
A
A Private User
I thought it was over priced and the burgers were nasty! i base a lot of my visits to restaurants on fries and theirs were bland and too thick for me. Id rather eat some of wendys frozen, bland crap. i definitely wont be going back any time soon, especially not to pay too much for something I wont like.
RA
Randi Wilson
The customer service at this location is terrible. To the managers: Learn to OWN UP to your mistakes when you make them!!!!!!!!!!! Empathize with your customers. WE KEEP YOU IN BUSINESS, A$$HOLES. WE make your paychecks! Learn to treat us with respect.
A
A Private User
Thank God they finally came out here. Comparing these guys to in and out is a terrible comparisson. They are nationally recognized, make their burgers from hand and have a huge fry that can fill up to three people. Awesome food. Unbeatable!
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A Private User
Hands down the best Burger in Salt Lake! Make sure you add the BBQ sauce to make it a 5 star meal. Also, the fries are super addicting. We make it our Friday cheat day, always look forward to a great experience!
CH
Christopher Danson
Excellent restaurant. They cook your burger after you order it and are really quick. The food is delicious and they give you tons of fries. The Customer service is great. No complaints, all postive experiences.
DA
Davis Collins
I love Five Guys. Their burgers are really good and the service is relatively quick and friendly. The restaurant is well-maintained and pretty clean. The only complaint I would have is the steep price.
DA
David Smith
Love Five Guys, I would eat here all the time if my health afforded it. The key here is to split the fries with something else. This location is a little small so go when there arent crowds.
A
A Private User
This is my favorite place for burgers. Im never disappointed. Good portion size, juicy, great flavor. The french fries are good too, as well as their fry sauce. Excellent service.
AU
Autumn Lee
The customer service could have been more on the friendly side. Unfortunately its becoming more common to not smile or laugh with customers during the closing shift.
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Russell Jones
I cant understand the in&out craze when 5Guys burgers are here. Definatley the best burger and fries Ive ever sunk my teeth into. Well worth a little extra change.
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A Private User
Way better than in n out burger. Five guys has the best burger I have ever had. And their fries are amazing. Dont understand why everyone doesnt rate it 5 out of 5
JA
Jared Hartman
Really friendly staff, the food was delicious and came out piping out. The price was a little high for a burger but besides that it was awesome!
JE
jeff bowman
Tuck in your shirt! Put on your hat! Cover your tattoos! Clean the lobby! Say hello when I come in the door! Say goodbye when I leave the store!
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Rayvarn
They forgot to give me one of the burgers I ordered for take out and when I called they didnt even offer to make me a new one till asked.
A
A Private User
So so sooooooo delicious!!! Definitely going back!!! The hot sauce they can add your burger is so tasty!! Absolutely deeeeeeelicious!!
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Trevor Martz
Fries were so salty you had yo wipe them off before eating them. I like 5 guys, but this place gave a less than stellar experience.
A
A Private User
Overpriced and very average. They post banners everywhere about how great they are. A good place does not have to do that
A
A Private User
This is by far the best burger and fry joint in Utah! If you are in the area you should with out a doubt stop in and try it.
DU
Dusten Shutt
Burgers are very tasty. The meat and all toppings taste quite fresh. I end up going back for the cajun fries. So amazing!
RI
Riaz Missaghi
They lay on the fries and make a very consistent juicy burger. The free peanuts are a hospitality enhancing differentiator.
BR
bryan bear
Place was clean, staff was friendly and quick with our order. Definitely a safe place to go to anytime when youre hungry.
A
A Private User
Their burgers are about the meat. Really tender, juicy patties. They also have good toppings, but go for the meat.
JA
Jake Tobin
Always good food and huge portions. Its a little pricier than some burger joints but the quality is excellent.
LA
Landon Tracy
Always delicious and by far the best fast food burger. A little pricey but those Cajun Fries are to die for!
AD
Adrienne Edwards
Come here to get your sodium intake for the year! Also, its extremely expensive. I paid $20+ for 2 burgers.
KY
Kyle LeCheminant
Sometimes its just exactly everything I want in a burger, and the Cajon fries are the best things ever.
TR
Trevor Young
The people who work here are awesome and very friendly. Thats in addition to how great their food is.
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Rich Wood
Hamburgers are pretty good. Not cooked consistently well and small dining area. Staff is very nice
AN
Anton Kuhlmann
Great Burger. A little spendy but when you want the best sometimes you have to pay a little extra.
KI
Kigan Martineau
Great burger. i know it is a chain, but they do it right. A little spendy but worth the price.
NI
Nicholas Green
Great service, yummy food, decent price. Cant go wrong with this place if you want a burger!
BI
Bill A
Overpriced and not so good. Burgers were nasty and greasy. Crown Burger blows you away.
DO
Doug Bonham
High quality ingredients and really good meat. The fries are out of this world.
BA
Bailey Yordnoff
Always fast service, good food, and clean restaurant, even when its super busy.
HU
Hunter Dayne Williams
Awesome burger and fries. AND YOU get free peanuts. These guys are legit!!
A
A Private User
Delicious burgers but pricey. One order of fries is enough for 4 people.
SH
Sheri Turner
The people that work there are so friendly...their food is outstanding!
NA
Nathan Shatzer
Im honest on both parts here. Very good burger but still over priced.
US
Usman Mian
Good burgers. I always recommend that you get the small cheeseburger.
TO
Tony Lefler
Flipping amazing - great tasted - juicy - fries were really good too