Address: | 267 E 12300 S, Draper, UT 84020, USA |
Phone: | +1 801-571-7401 |
Site: | locations.sonicdrivein.com |
Rating: | 2.7 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–12AM 7AM–12AM 8AM–10PM |
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Lauren Heninger
I have never been so mistreated by any food establishment in my life! My sister and I went for lunch today and we both know procedure because we have both worked in Sonic Drive-In back in Tennessee. Not only did they answer the intercom rudely but we waited for at least 5 minutes for them to acknowledge we were there to take our order. We asked for a grilled chicken wrap-plain with cheese with a diet coke easy ice on one order and the second a grilled cheese and diet cranberry limeade easy ice. They got my sisters order wrong and were rude about fixing the problem! They also said they were going to have to charge us extra! Needless to say we were not happy at this point. I get home tonight and check my bank statement to find they have charged my sisters order, the more expensive one, twice! The car hop gave herself a $2 tip without permission. I will NOT be returning to this store.
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A Private User
we ordered for our work and we told him we be there in 10 minutes. The Manager was like okay. we got there 15 minutes and the food was not ready i had to wait another 15 minutes wich made us late for work. Then they mest up our order so when i called back to confront. The manager was like "oh yeah its here on the counter" doesnt say sorry till i flip out. then he says well ya can come back and get it. WHAT part dont he understand we order so we can go to work. Once at work i cant leave. plus the food was not that great corn dog was burned and my burger was all mest up!!!
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Eric Leigh
Never been to sonic. Decided on them for dinner after a long drive. Really excited to try it. Both of us ordered. Then we waited, and waited and waited. Finally the server came over with the food. I handed him a 100 dollar bill only to have him tell me there is no way he can break it. With no way to make change we had to hand him the food back. We were sad for not getting to try what we have only heard good things about. The food was in our hands people. So we pulled out and drove next door to ASTRO BURGER and had an ok meal were they gladly took my money
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Josh Dare
I went there twice in two days. Both orders made incorrectly. How do you mistake the word cherry for the word watermelon. I was not given a receipt so I cant check to see if I was charged for the 8 piece mozzarella sticks that I ordered or the 6 piece that I was given. I called to complain to the manager and she acted like she could care less. Its summer time and their slushes hit the spot. I with there was another place in the area where I could get slushies. I would avoid tis Sonic at all costs if I could just find another place to get my slushy.
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Robin Cox
I dont expect a lot from fast food restaurants, but of all the Sonics Ive been to, this one is particularly bad. They are slow and have messed up my order or forgotten stuff on multiple occasions: once I ordered a shake but wasnt given a straw to drink it (after waiting 20 min for the shake and an order of chicken nuggets), I have received tater tots that werent cooked through, and today when I ordered a diet Dr. Pepper and french toast sticks, I received diet Coke and they didnt give me any syrup for dipping. Such a disappointment!
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Alisha Hansen
Waited for our food for at least 15 minutes, which I know it gets busy and fast food isnt always fast, but when I get home and bite into a chicken sandwich to find it completely raw, Im going to be extremely upset. Undercooked a little isnt great but is much more preferred then completely raw. I tried calling to let them know that the food wasnt cooked thouroughly and no one would answer. Ive gone to this location many times, but tonight is my last.
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Lily Abarth
Ive bought my last shake from sonic tonight, or should I say cup of milk. Ive bought multiple shakes from this location over the last year, and most of them have just been a soupy mess. As if they didnt allow them to freeze enough, or left them sitting there too long, Im not sure. For a company that advertises shakes so much you think they would know how to make one.
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Lisa Fer
Its a sonics! I got my slush just the way I liked it, raspberry and cherry with no problems! . The ladies who helped us were very prompt and nice. We got our order in a good time, and everything was correct! The 5th star would have been there had she came out on quads ;) I totally want to get a part time job here so I can skate around! Thanks for the slush!
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Ashley Jacobson
I went there Friday during happy hour took so long my slushy was liquid I though maybe its busy and went back today and the lady who helped me was a complete b***h she didnt want to be there you could tell she was to busy talking to one of her coworkers and I had to repeate my order 3 times little to say I will not be back
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Scott Carpenter
Good Lord what terrible food! Cold food! Ordered a sweet tea for two meals only to get tea. "Would you like me to bring out sugar?" " no but you can bring me my sweet tea." only to get two teas with sugar dumped in. Im wondering how long the tots and fries have been sitting around.
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Walker Hunter
My order was less than $6, they gave me my food, but I didnt have any cash on me and I gave them two different cards and I was told they both werent working so they made me give the food back, they didnt tell me cash only and theres no way two different cards wouldnt be working
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Jordan Nelson
Tried to split our check and they put the wrong items on the wrong receipts. No big deal right? Apparently its too hard to change a receipt after its been printed. No offer to fix the issue at all. The shake was good! But disappointed in the service.
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Jack James
Its great food, at nice prices but I wouldnt recommend eating it if youre starving, as the portions are meant to be more snack like. That being said, excellent tasting, great service, and thousands of drink mixes and combinations; dare to be bold.
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Jessica Garvin
They closed an hour early or the lights went out. The food is rubbery and distasteful. The chicken was the most disgusting thing Ive ever bit into. It was tough and I threw my sandwich away. Also despite the bad, the shakes were okay.
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brooke taylor
It is an extremely long wait at this location but if you watch through the window you can tell its only 1 or 2 people working so they are under staffed but even so mine and my daughters food are always done right and awesome..
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David Lofgren
Your f---in signs are not straight. I am in the drive up. I now have a six inch gouge down my right door. Ass h---s. Fix it. I will be telling eveyone.. And I will be calling the Better Business Bureau. I should sue you.
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Lee Mortensen
In the past they have sometimes tried to close early, but even then there is always a good slush or hot dog available. Tonight everything is good, and the servers are polite. A good late evening place to go.