Address: | 3700 Main St, The Colony, TX 75056, USA |
Phone: | +1 972-625-4994 |
Site: | bk.com |
Rating: | 2.3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Kelsey Harvey
Since we have moved to the colony the 4 times we have gone here they have messed up our order Everytime!!! One time yhe lady at the window was completely rude when we asked for napkins and sauces. This last time I called fibally and the lady was very disrespectful and rude!!! Also said well sorry we are training that is no excuse for the order to be messed up training means you should have an experienced employee helping them then argued with me about the fries being cold and they still didnt give them the sauces we ordered willing to pay for!!! I will never go to this burger King EVER again!!!
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Issac Romo
This place has gone down hill like the mcdonalds on main street. the food is cold, the staff unfriendly and just an overall bad experience. i think the people that work here must work at the taco bell in town as well, because you are rest assured of a thorough bowel cleansing. maybe its the meat that they get from mexico on the donkeys that they slaughter. anyways dont eat here unless you are trying to lose weight fast. effective results in little or no time to wait. too bad their service isnt the same fast but friendly????
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Natalie Mcnuelty
Unusual- I watched a woman go into your store today and steal several fountain drinks and walked out, this happen around 12:30 today, I could not believe she just walked in and no one did anything! She didnt even blink an eye when she seen I saw her do it, she was a black woman dressed in black and then jump in a gray van with someone else driving and with her kids!! Amazing things like that happen. If you have cameras I would check your videos. 7/5/17.
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ANTHONY JOHNSON
My grandma and I came here for lunch ordered 2 burgers, they were good, although when we sat down a worker came by to clean the soda fountain. When he took the cup lids out of the drain for the fountain drink station, he put them back on the rack and left. When we called a manager, he was rude and told the guy not to do it and didnt even bother to tell him to clean it up. This is nasty and disgusting!!
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kaci nicole
Ordered 2 double burgers one with cheese the other no mustard and a large fry. Got our food fries were cold and both burgers had cheese, went back through the drive thru to get a new burger and hot fries. They gave us hot fries and both burgers with cheese again, go back through the line get new burgers BOTH HAVE CHEESE. Like seriously.....wont be back thats for sure.
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Frodojo Eanator
Burger King - where you can spend $20 on in two meals, but get nickel and dimed if you also want enough sauces for two people. The cashier was nice enough to offer me the sauce we needed, but the manager stopped her and told me it was going to be an upcharge. Looks like everyone already knows this place sucks. Guess I should have checked the reviews before going!
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ji ki
The female employee kept saying is that all, is that all, is that all at the end of every order like she doesnt want to work. It really annoyed me. She didnt bother to ask if I needed a sauce or anything. I feel bad for other good employees at this location because of someone like her ruining the store reputation. Im not going back to this bk no more.
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Hannah Hubbard
I went to this burger king today they put bbq on my cheese burger did not ask for bbq.So I go back and tell the lady at the front counter and she takes it back tell the worker working back there that they put bbq on my sandwich and hear themsay that I was telling a story so I could get another burger so disappointed
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Dae Nice
I order 2 Ham, egg & cheese croissant breakfast meals this morning here and even though the receipt does reflect my order they put 2 sausage, egg & cheese croissants inside my bag. They wont answer the phone when I call and Im at work now so I cant go back. Horrible service here! Avoid this Burger King!
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Cesar Gonzales
ESTA CON MADRES ALI VEMDEN LAS HAMBURGUESAS Á 20 CADA UNA DE HASEN PENDEJOS K NO LES DA UNO ESO YA PARA COBRARSE LAS PROPINAS SOLOS LOS WEYES
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A Private User
Just drove through on the way to Dallas and ordered. Missed it by a mile. And to make matters worse....by the time I drove back they were closed. SOOOOO tired of fast food chains that cant get an order right. How hard is it when the order is printed out on a ticket and taped to the bag.
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J Roj
Rude people ....was there yesterday evening and took 40mins to get my two chicken sandwish and fries plus my fries were cold and i ask if i could get fresh fries. She just walk away. If you dont like dealing with people your in the wrong job. .
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Mikayah Mixon
I went to this Burger King early today I ordered a chicken sandwhich meal. my chicken was burnt it was put together sloppy.The women at the front counter was very rude didnt greet me or anything I will not be going back to this Burger King.
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Jordyn Hubbard
I go to the restroom and an employee comes out of the stall and leaves without washing their hands. As she left I looked at the mirror and read "Employees must wash hands". I am seriously disgusted. Never going to this place again.
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Samantha Snow
I asked for extra well done burgers and the gave me chicken fries that were so burnt they were unedible. I am so tired of the awful service at this establishment. If you order here make sure you check your food before you leave.
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Ryan Shields
Waited for 10 mins with no one in line and an empty parking lot for fresh nuggets. The biggest came out cold and they forgot the cheeseburger. Tried to call and the phone just rings and rings
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Phil Russell
The worst experience ever. No service whats so ever. Asked for my chicken sandwich to be made fresh. It was made to fast I knew it wasnt but I tried to give him the benefit of the doubt.
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A Private User
Flys playroom is always closed no air inside playroom its also not that cool inside restaurant cant eat when your warm and uncomfortable bathrooms are filthy
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Chuck Jones
Watched employee pick several lids out of the dirty drink station drain, shake them off and place back on the stack of clean ones. Gross and disgusting!
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Brett Roberts
I order a Sunday and there was a piece of food in it guy was eating while at drive thru and my ice cream he gave me had pieces of food in it not cool
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Jonathan Christian
Great experience for the family. Nice play ground for the kids and great food. Make sure you grab a King crown on tbe way out!
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Jesus Rodriguez
I got a burger thats cost 10 dollars and I gave the cashier a $20 and he gave me back .30 something cents really bad experience
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Nathan Yocum
In line by myself for 13 minutes so far. Have yet to been serviced despite speaking up. And they close in 25 minutes now. Great.
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Joseph Adams
Its only good depending on what time you go the day crew is usually good but the night crew is slacking get cold fries
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Steve Williams
Says open until midnight, stopped in at 10 pm, lights on, doors locked, management trying to hide behind the counter.
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Cliff Hilliard
I drive past every morning at about 6:40am. Its supposed to open at 6am. 6/10 times its still dark. Poor management.
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Ronnie Muñoz
Service has been spotty in the past but todays visit was not. Quick and easy ordering and food was out fast and hot.