Address: | 9222 S Zarzamora St, San Antonio, TX 78224, USA |
Phone: | +1 210-927-2695 |
Site: | dairyqueen.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Alexis G.
Food is great. The fudge brownie blizzard is mind blowing! The speed of service however is dreadful. We would eat here more often if we didnt have to debate whether the wait is justified for the price and food. If there are 3 or more cars in the drive thru go inside! Youll be in your car wasting gas forever. If you could schedule just one more cook per shift I think that would help with wait times. If were going through the drive thru its because were pressed for time and need to go, not because we choose to wait with our cars running forever. I also believe that they have their clocks on their registers pushed forward so that customers dont know exactly how long they wait for their food. I paid for my food at least 5 minutes ago and my clock reads 18:29 and my receipt tells me my order was made at 18:31! Dont get me wrong the service is good just slow for some reason. Id give 5 stars if I could be in and out like most "fast food" joints.
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Yolanda Martinez
So the food was good. The staff on the other hand were so unprofessional.... an employee came in with her small daughter and got a bunch of free food. As shes behind the counter out of uniform her daughter is running all over yelling "you suck, and Im gonna punch you" so my children made a comment saying this was the worst experience ever. Lol! I almost wanted to ask for a free ice cream. This place needs order for sure! 4 stars for food 1 for atmosphere.....
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James Herrera Jr
Worst customer service ever. They repeat your order and when you get home giving them the benefit of doubt. You guess it, order wrong, missing items, I call back and let them know that I was missing a whole meal and other items and they want to argue. Im not arguing with you or taking back my whole order back to get it replaced. These younger kids think you owe them something. If you do not like where you work stay in school and get a better education. FML
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Loren Lynn
Not sure what they do here but they make GOOD burgers! lol Decor is okay not great but not horrible. Most of the time people are friendly BUT I have had a bad experience with a little girl (ladies age she should know better) in the drive up window. WAY too much attitude for someone working here... You dont have to be "Nice" But at least be polite or even decent! Had to report her to the manager, cant have rude people like that scary off your customers!
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felecia dee
ice cream and food are good and hot.customer service is good they flipped my blizzard when i asked OMFG talk bout mind blown,the ratio of toppings to ice cream is great i feel they always give me alil extra.better than mc donalds or wac arnolds.ive never had an issue.all the haters below know they secretly be going through the drive thru to this location lol.i guess it depends on what day you go or what kind of customer you are.
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Juliette Sandoval
Went to threw the drive thru, & They literally took AT LEAST 20 minutes just to make one hunger buster jr meal. And they forgot the drink. Waisted gas, wasnt gonna turn my car off in this 100° heat. Got home and the burger was just slapped together, messiest burger ever.
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Jesus Alvarado
I would give them five stars, but I believe their meals are a bit overpriced. However, they do have great burgers, and their blizzards are the best in town. If you are looking for some good tasting ice cream with ample choices, this is the place for you.
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Spurs210 Texas
It sucks then all the girls there have attitude they think theyre better than everybody they never get orders right the food is always cold business always standing around the dining rooms messy theres too many flies there they need new people there
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Andrew Osborn
Overcharged me for the hunger buster meal with blizzard when they were running a deal for it for free. Then didnt even deliver the blizzard to me. Run down looking too. Think the employees or friends are scoring them up on here.
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jimmy rustle
Want to know how to get a free blizzard here? Ask them to turn it upside down when they make it. Its policy to do it and almost always they never do it when you get one because they know its not even made right.
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Maribel Salinas
Really close to home. Food takes a little while, but Im used to it. The lady manager that has been there for a good while is really nice. Never had a problem with the quality of food or desserts
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Paula Harris
I believe this location is long overdue for a facelift. The building looks very old inside and out. They have never gotten my order wrong or have been rude, but the restaurant looks neglected.
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Tony Santa Ana
They redesigned it and looks way better now not as ghetto as before. The front door is in a akward place if you are familiar with this location but its clean ...well the last time i went
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juan alvarado
The experience was great and the food was amazing! Ive always had good experiences at this establishment and will definitely be going back. The employees were very polite and respectful!
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David Tovar
They brought our ice creams before our food and they melted. Very dirty restaurant including their tables. U necessary loudness, talk and laughter in the kitchen area.
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Noey Terrazas
Pretty tasty went the other day service was great , especially this short boy with a bun makes everything fresh and really nice .. kinda cute too
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John Lozano
Food always fresh and service is pretty good. Call in your order for faster service because wait time can get pretty high at this location.
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A Private User
Time to modernize this old Dinosaur. This is the Only fast food place for miles. Nothing else close. Luckily its run well.
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Arthur Callahan
The burgers are always hot and fresh. The veggies on the burger are fresh, and fries are hot and fresh. Love this place.
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Polobear 323
They just redecorated the place so it looks so much cleaner and better, makes you more comfortable eating here.
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Graciela Camacho
The people working there were very nice and respectful. They welcomed everyone who came through the door
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Ryan Castro
Waited in drive thru for 25 mins for 3 ice cream cones. Get off to order. They close at 10pm not 11pm.
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Joe Garcia
Very poor service and they take forever to answer the phone or literally dont answer the phone at all
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Darrell Hurley
I like this place, but food was not too hot this time, service and cleanliness never an issue.
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Alyare Mar
Food was ok service was average. The Orange Julius didnt taste like they made it correctly.
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Sylvia Lopez
Right around the corner from my house. Great people work there! Friendly smiley faces.
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Ericka Trevino
Lunch baskets are actually all day.. Only five dollars!! Awesome price good food.
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jeramie garcia
Great ice cream. A bit of a crowd in the drive thru, but wasnt to long of a wait.
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Leslie Cortez
Love the food, its OK for customer service, speed of service could be improved
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Stephen Allen
This location is great the drive is fast and our order was fresh.
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Iliana Aranda
Is the best one in town never have a problem with anyone there
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Stephanie Escalante
miss the old DQ but the new remodel one is really nice
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Patricia Elizondo
Great food friendly people the desserts are delicious
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Priscilla Levine
Mmmmm!!
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Alan Carrell
Fast service and order was correct the first time.
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Eric Velhell
I have yet to get a blizzard made correctly here.
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A Private User
There food is good, especially there ice creams