Canyon Grille
| Address: | 103 Yacht Club Cove, Lakeway, TX 78734, USA |
| Phone: | +1 512-261-3444 |
| Site: | thegrilleatroughhollow.com |
| Rating: | 4.1 |
| Working: | Closed 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 12
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kevin osborn
The worst of memory for at least 5-10 years. We got seated, then got water from a bus boy. Then after 30 minutes I had to get up and ask one of the pink shirt mgr type staff (who was gawking at a bus boy set a table) if we might please get a server. 5 more minutes a kid showed up and takes our drink order. Another 15 minutes later he finally shows up with drinks (weve now been seated for more than 45 minutes before we even get a drink - ok, now hes walking off without asking what we want next so I figure grab him, better put in the dinner order now or it may be another 20 minutes. So I say hey guy how about our order? He says just a minute, does some other stuff and then finally takes the order. And we also said please bring some bread!! (the bread NEVER showed by the way) No kidding now, this really happened - we ordered appetizers to be followed by salads, and then main course. wait wait wait then, 30 minutes later we had the entire order arrive at once - they actually dumped the whole thing - one of the 2 appetizers (wheres the shrimp, they forgot that) 2 salads and 4 main courses ALL AT ONCE. It hardly fit on the table and the waiter says SORRY I forgot the shrimp, sorry the kitchen put it all up at once and sorry about everything - if all at once then why was the hot mushroom appetizer stone cold?? AND it gets worse - my very expensive Rib-Eye is not only rare (I ordered MR) but it is tough and low-grade, with fat and sinew that cant be cut running right thru the middle. Its also cold - hmmm wonder why? At these prices I expect a lot. If I had not been with dear friends that I did not want to embarrass; I would have refused to pay the check and loved the opportunity to make a very public display of my thoughts with the manager who would have tried to tell me I owed him money for ruining our event. If you want to roll the dice (i.e. other reviews) go for it but I told the managers NEVER NEVER AGAIN!!!
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Kim Eschner
I am so sad to be writing this review. We have been going to Rough Hallow Grille for years now and have always loved it. Weve even held events at the Grille of 40 plus people and everyone used to look forward to coming there. Our last 4 visits have really changed our view of this restaurant. I feel as though everything that was excellent on the menu has been removed (Ahi Tuna, French Dip (called something else but you get the idea) Snapper, Margarita Chicken etc). We keep going back hoping that maybe we hit a "bad night" but sadly it just keeps tanking. Last visit we stuck with hamburgers because those have always been pretty good. We stayed away from anything "fancy" because on Fathers day we ate their and ordered their steaks, they were not good. Low quality little flavor. Even the burgers are starting to slack. The service we received from our waiter was terrible. Took 45 minutes after our appetizer order to be informed they no longer had what we ordered. It took 1 hour and 15 mins to actually receive the burgers we all ordered. The waiter was extremely rude and pretty much blew us off when we complained. There was barely anyone in the restaurant. Really really disappointed. They used to be great, now for whatever reason it feels as though they are cutting corners, using low quality food and not teaching their staff how to be professional. Please Rough Hallow Grille step it up we want our amazing restaurant back.
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ISABEL VanRossun
Im sorry to say The Grille went from wonderful to not so great. Since the change in chef and the allowance the owners gave him to work with, the quality is just not there. Fried chicken (ready made and previously frozen out of the bag), if I want fried okra I will go to a soul food place, not The Grille. We used to go there once or twice a week, now we dont go at all. When you consider its surroundings, a poor choice was made. People who frequent this place wont care if they pay $5 more per plate to cover outlay. To cut quality in the menu was a big mistake. I am so sad I wont have this place to go to anymore. In addition all the wonderful wait staff is gone, too.
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Pat Whitted
My filet mignon was perfectly cooked and flavorful, my father in law thoroughly enjoyed his prime rib sandwich (it was so big he had to take half home), and my wife loved her scallops. Two VERY minor nits: (1) I was surprised that I didnt find any Texas wines on the menu, (2) the dessert drink menu should include a list of the available ports. The wait staff were all very friendly - overall a very good experience. Well definitely be coming back!
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A Private User
OK went to a lovely event @ Rough Hollow Grill. Appetizers and wine were very good. The entree arrived with cold mashed potatoes and vegetables. That indicates very poor control of the product coming out of the kitchen. Chef Ramsey would not like this. Also when we asked for coffee it took forever for it to arrive and it was cold and the server did not bring cream and sugar. Just need to tweak these issues and Ill be back.
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A Private User
I took my husband there for his birthday. It is a beautiful setting on the water with a great patio and great views. The service was attentive and professional. We arrived early to take advantage of $3 drinks for HH, then had a lovely dinner. The Ginger snapper was nice, but could use more ginger. The scallops were spectacular! Recommed the warm chocolate cookie dessert, order with dinner because it takes 25 min to bake.
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Aaron Bryson
Great food, service, and atmosphere. I have been here many times and always had great service. I recommend visiting on their special nights such as Prime Rib nights or weekends when the Chef introduces a new special. The food is grown locally and organic with some of it grown right outside in their own yard. They have a great wine selection that changes to introduce a new selection of great choices.
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Jackson Calame
One of my favorite secrets in Austin. If you enjoy resort style dining (fantastic NY Strip by the way) and want to take in the hills and glory of the Lake Travis communities, Grille at Rough Hollow is one of your best bets. I always thought this was a private establishment for the yacht club, but Im so glad its not!
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Karielayne Sandlin
Fantastic views and food. The Hollow burger was terrific as well as the crab cakes and the calamari! We had plenty leftover to take home. The staff was very friendly and fast and we are going to make this a weekly regular.
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Tara Ford
Our first time here and we will be back. Ordered appetizers - smoked salmon and shishito peppers - that were a great way to start the meal. The entrees were delicious too. A nice relaxing atmosphere and beautiful view.
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Derek Presti
Great location and our meals were excellent! The service was a little slow however the amazing sunset views made up for it. Its nice to have more options for waterfront patio restaurants in our area!
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A Private User
Have been here several times since they opened and have been pleased every time. Price is a little high but worth it. The Sunday brunch menu is good. Dinner the filet and scallops are great.
