Address: | 218 Sidney Baker St S, Kerrville, TX 78028, USA |
Phone: | +1 830-315-6888 |
Site: | bonzaikerrville.com |
Rating: | 4 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
A
A Private User
Its nice place with a nice atmosphere but... Me and my wife have eaten here 3 times in the last 9 months and we are just not impressed by the quality of the food. The 1st time I ordered the "Emporers Platter" and it came out cold. The 2nd try I had the "Steak and Lobster" and it came out overcooked (I ordered medium rare) and my steak and lobster tail were all chopped up! The 3rd time we sat grillside for the show... it was ok... but I had higher expectations from a "premium Japanese steakhouse" with higher prices. If we go back for a 4th time, it will only be because someone else is paying the tab.
MA
Mandy Trahan
Food was good even though the waitress didnt know how to take orders. She messed up on our appetizer and entree. So I didnt tip her and as we left she chased us outside and cursed us out. Yeah very unprofessional. They need new employees and management. I will never come back here again nor will I ever recommend anyone coming here. The staff are just very rude and unprofessional. Also, she took the tip out of my check herself. I will be calling the manager and the bank to get the extra charge taken off.
JO
John Rosenthal
Sashimi was not fresh and the appetizers came after our sushi arrived--only after we enquired. I think the manager must have had the night off because wait times for food were long for everyone around us even though the restaurant wasnt busy, the hostess was playing with her phone and the grill cooks were behaving unprofessionally. Maybe it was just an off night. Regardless, these guys need a water filtration system or to start serving bottled water to take care of the chlorine in the tap water.
RA
Randy Reasoner
We have eaten here on special occasions for several years weve always had a good experience. Love the steak and shrimp. Ive recently started working in deliver and thus I find my way in to a lot of kitchens. In the area I can say they have a clean kitchen and the behind the scenes prep work is extensive only top quality is accepted. As a delivery vender this is a pain in the rear. However as a customer I appreciate the attention to detail and qualitt in the food prep.
CH
Chris Jensen
Ive been coming in for the past few months amazing staff! Nathan is by far the best bartender ive had always a great experience when im there. The food was amazing as well everyone needs to try the fried rice and the salmon is amazing too came out perfect! Juan was my waiter and he was the best waiter ive had! The entire waiting staff is perfect all smiles when im there!! Definetly must visit if you havent already!!
DE
DeAnna Stout
Upon entering we were immediately greeted and promptly ushered to a table/hibachi station. Someone came and took our drink and food order. Drinks came out in a very timely manner. Chef Sher was amazing. He was interactive,endearing, and hospitable the whole time. The food was incredible. Everything was done just right and tasted impeccable. I highly recommend Bonzai!
CH
Charlie Hoggard
This place is awesome just ate rice and the drink alcohol and its far from water down and daniel San was awesome and the food is fresh and great I can deal with the 18% gratuity well worth the experience will come back again and again. GOOD JOB. I left buzzed and full with only one drink the drink for two.
AV
Avery Thompson
Fantastic sushi. You can tell they put a lot of effort into their presentation. Great atmosphere. Great staff. People complaining about prices should remember that theyre getting to eat fresh seafood ingredients in the middle of Texas. Bonzai is worth every penny. If you want cheap sushi go to HEB.
JE
Jessica Williams
Absolutely horrible. Waited an hour for our food then when it finally came, the food was cold. All they did was make excuses. There is no excuse to wait that long and the food be cold. Have been there many times and was very good but with this experience they have lost my business
GA
Gary Sheppard
Waited 20 minutes, no service, the hostess attempted to get me a server. The servers argued over who was going to serve me. I am guessing that I was alone. As I left one of the servers complained that I was leaving. The food is great, but not worth the wait.
AA
Aaron Meek
Located in the old Mr. Gattis building, the restaurant has an excellent choice of foods to eat, a wonderful atmosphere, hibachi grill cooking right in front of you with a twist of culinary magic and show. Highly recommended.
LA
Lanson Vanderford
Todays visit was lacking. Magen used to make sure everything was perfect and cooked right. Today they brought me Mid/well beef tataki, and asking for extra sauce on the side took way too much explanation.
CH
Chad Huber
Food is always good, but the staffing issues havent been solved in months. They are always understaffed or training new staff who dont know what theyre doing.
EM
emori hart
Ate here and had a hair in my food.. the people looked at me crazy worst part was it was in my salad and everything I ate was cold from their bonzai box.
PE
Pete Smith
Not like last year. Must have a new Manger Shane. The other guy last was to impressed with him self. Guess he move on to new place of predator land
MA
Matt Tafoya
Bonzai is awesome. Good food, decent prices, and you get a show with your meal from one of their trained chefs ! They also have great sushi!
DE
Deloise Jimenez
food is amazing but bar manager and whoever took my to go order was VERY RUDE, she had horrible phone etiquette and an attitude problem.
JO
John Whiten
The hostess was rude as was the man behind the bar. We didnt even eat there and wound up leaving for even though we had reservations.
A
A Private User
Steak tough and over priced..since they cut it up for you they can call it prime..and use sirloin. Bathroom smelled into dining.
EL
Elizabeth Tackaberry
When my daughter and family come to town, the first place they wish to go is Bonsai. Love the sushi...and first class service.
AL
Alexander Cooper
Went for the hibachi grill and food was pretty good, but our chef sped though the cooking process and wasnt very entertaining.
JE
Jesse Jackson
Excellent!! It is amazing to find a wonderful place like this in a small town like Kerrville. Give it a try, youll love it!
KY
Kyle Glover
Peter was our chef. He delivered the tastiest meal for my sons bday. We are most. impressed. Great job Peter. Shi Shi ni.
CR
crystal swan
Love this place every time we come the food is cooked perfectly. And their blue Hawaiian is the best
A
A Private User
Only came for the Sushi. Chief created custom rolls based on our first order. Nice presentation
ST
Stephen Roberts
Best place in town. Very consistent. Sushi is amazing and filet hibachi dinner is to die for.
RO
Robert Simar
I enjoyed it. The food was great, the server was nice, and the price was not bad.
JO
Joshua Tally
food is good but a lot of the items on the menu they dont have,and it is pricy
KY
Kyle Grudzinski
Vanilla rice is awesome. Brought something new to the table. Very entertaining
AL
Allison Rogers
There Lunch special here is really good price. And the sushi is delicious.
EL
Elyssa Cosper
I love the sushi and the interactive grills are awesome! I love this place!
TA
tanya de luca
The food was very good but for the price paid, I expected more.
CA
Cassy Grier
The food is always amazing and the staff is always courteous!!!
NA
Nate F
A little higher priced compared to other options in town.
FR
Fred Mieske
Good food but it is a little more on the expensive side.
A
A Private User
Great food and service. Awesome chocolate martini.