Hayashi

Reviews 4

MA

marc henry

First and LAST time to dine there!!! To start off, the salad that comes with the meal is the grossest looking and saddest presentation Ive ever seen for a salad. It is basically yellowed (not fresh) lettuce topped with supposed French Dressing, but basically looks like regurgitated carrots that were stored in a walk-in cooler for about a month and then served. I immediately asked them to take mine away. My wife was braver than I and tried it, and had to rush to the restroom to spit out the one bite she took. Our friend that joined us, also took only one bite, and then was done with his as well. Apparently, the other patrons that we shared a table with, felt the same about the salad. When I inquired about having another salad brought to my wife with a alternate dressing, it was "snake eyes" on that request, as they only have French available...really?!?! The staff did NOT apologize for the mishap with the salad, however, they did offer crab salad...but no dice on it being provided as a substitute, as they were going to have to charge "additional" for the crab salad, amid the unpleasant experience with the "initial" salad??? But who cares, its just salad right??...well, their pathetic version of a salad anyways. Moving on...My wife and I decided to go with the shared Sea & Land Meal: which comes with chicken, filet mignon, and lobster. First of all, the chicken was subpar, having put zero imagination in preparing it, lacking in seasoning and taste, and could swear that it got drier and drier by the minute. Towards the end of gustation, the chicken was so dry, you could throw it into Lake Alan Henry for a week, and maybe, just maybe, one wouldnt have to take a sip of water just to swallow it. The fried rice was undercooked, effortlessly prepared in under 45 seconds with only butter, a generous amount of salt, and literally nothing else. I added three fluid ounces of soy sauce to my rice, which then made it acceptable. Of course Id like to not have to take a beta-blocker to simply enjoy my rice. Our friend that was dining with us followed my lead with adding the soy sauce and found it to be helpful as well. On to the filet mignon: what can I say...if you want a good steak, go to a steak house, and not have it prepared on a glorified skillet. The preparation for the properly-aged, choice-cut slab of skirt steak, or Hayashis version of "filet mignon" was right on up there with the way the chicken was prepared; lacking seasoning, flavor and was bland at best. I would have just dipped the beef in the available ginger sauce for flavor, but the chef talked me out of acquiring the small tray of the ginger sauce based on "his" delightful way he prepared it. FYI, even if Wolfgang Puck prepared the filet himself, I still would have liked to dip my steak into the sauce...as I always do. I guess they are needing to cut back on their overhead, and do so by convincing customers they dont need the ginger sauce. By the way, the ginger sauce looks as though they pour the unused portion of the dipping trays back into the source it came from, and then recirculate it...sort of like their French Dressing. So Captain Soy Sauce had to come to the rescue, once again. Hopefully Hayashis has plenty of the soy sauce to go around to accommodate anyone that actually has taste buds. One additional comment on their "sauces," approximately half way through my meal, the waitress asked if any of us would care for any other type of sauces, and I eagerly chose to get the spicy mustard sauce, you know, so I could dip my bland chicken jerky into it. Their "version" of spicy mustard, is literally a clumpy, recirculated, watered down lugy of Grey Poupon. Do they still make that stuff??...EXACTLY!!! Lobster bashing time: Surprisingly, the portioned amount of the lobster surpassed my expectation. Unfortunately, after having to request a knife to cut away all of the feces (cooked INTO the lobster) that covered nearly half of the portion of the bottom-feeding sea creature, the impressive amount of lobster quickly diminished. $90 for that:#RIP OFF!!!!!!!!!!

MA

Matthew Ellingsen

Id normally rate Hayashi a bit higher than three stars, unfortunately, the one visit I decided to review them, they screwed up pretty consistently throughout the evening. We were seated at the Hibachi fairly quickly, considering the hustle and bustle. The server was polite and grow fly and took our drink order promptly. Thats basically where the chaos began... Order: California dinner, 2 California roll, 1 Alaska roll, Philadelphia roll, west Texas starfish, shrimp tempura roll and a San Francisco roll. Also one order of Kids Hibachi Chicken, fried rice and veggies. Immediately after we ordered another group was seated at our Hibachi. Somehow our sushi took FOREVER to come out, even though we could see it sitting, in the warmth on top of the sushi bar for literally 15 minutes. Due to a miscommunication with the sushi chef, and a spill in the kitchen the California dinner took so long to come out, we had already finished the full first half of our sushi order. As for the Hibachi, an hour into our visit, the Hibachi chef finally came out. Im pretty sure our server drew him an upside down and backward pirates treasure mal of the Hibachi grill. The chef had NO idea who ordered what or how much. Additionally, he was the most unflattering hibachi chef I have ever seen. Needless to say, Ill be getting my sushi at Ohana or East Moon from here on out. Food: 4 Service: 2 Overall: 3

JO

Josh Glenn

ABSOLUTELY TERRIBLE customer service. I made a reservation for a birthday party of 16+ and was told by the hostess that should I have any changes to the reservation to be sure to call back as early as possible. I called back before business hours to change my reservation due to a change in availability in the family and was told they could not take reservations for the afternoon due to "Parent Day"...whatever that means. Apparently what it boiled down to is they were keeping the party rooms open to walk ins. I asked to speak to the manager hoping he would be able to make an exception because most of us are from out of town and we already had a reservation earlier that day. I was called a liar in regards to the hostess saying we could call back to adjust the reservation. In shock, I questioned further only to be told that they were not concerned with our business and did not want our money. He was extremely rude and not interested at all in helping us at all. I was constantly met with attitude and directness instead of concern to help us out at all. I would have even settled for another day had he offered. He clearly did not care. I cancelled the reservation, sent an email to a friend in the BBB, and booked a reservation at Ohanas instead. Never again will I give this place my business.

CR

Crystal Walsh

I dined alone because Im on a job assignment from out of town. Usually I eat in my hotel room but I wanted a nice dinner out so I drove 45 mins to Lubbock and picked this place, I love Bento boxes so this seemed like an easy choice. I was already feeling a little awkward eating alone but they made it even more so. The waiter was nice but not friendly. Hi, what to drink? are you ready to order? nothing to help cut the awkwardness at all. And I was one of only 2 parties in his area. I was a little disappointed in the selection of boxes (only 3 :-/). I ordered anyhow and was pleased with my box for the most part. The Miso was good. The salad was terrible. It had an inch of water in the bottom. What I thought was a ginger dressing on top was actually chuncky and nasty I dont know what. Everything else was just ok. Nothing spectacular for the prices they charge. I probably wont go back on my stay here, but there is another place in town I may try.