Glazed the Doughnut Cafe

Reviews 4

HI

Himmad Khan

Oh, how I really want to love you. Lets start with the good: The hours, I love that the hours are 24 hours. I find myself going there way too often. Secondly the donuts. The donuts arent really gourmet donuts per se since they are only putting toppings on top but they still do have unique donuts. But I still do enjoy them The bad: Their method of serving people. If I come in with 3 people ahead of me, they will ring up everyone first then start preparing everyones donuts. Why not just ring up one person prep their donuts and move on to the next one. Which makes the wait time much longer than it should be. Theres been multiple times that I went there and there is one employee at the front and multiple employees just standing around in the back. Credit card minimum. With credit card rates as low as 2.75% and no transaction fee (square) why does one need to have a minimum? It will be taking the dame percentage if I had 1 donut or 50 donuts. Either you need to find a new credit card processor or you need to add 0.02 to each donut to cover the cost and get rid of the silly minimum. Website. We live in a digital age where information can be always be at the tips of our fingers. Every time before coming to your restaurant I check your website, and it shows that you have certain donuts and when I go there is nothing of that sort there. I ask about it and they tell me that no one updates the website and just to call. If you arent going to update the website then just take down all the flavors then. I went there yesterday and ordered 7 donuts. One for myself and 6 donuts for my employees (they see my Instagram pictures and wanted to try them) I had ate my own and drove the rest to work. When I got there I had saw that they only put 4 donuts in the box. Everyone knows donuts are my thing. I am constantly posting donuts and every time I come to your location I advertise it like crazy to my friends which many have came. When when I go I always try to take new friends with me but I feel that every time I have been coming it has been getting worse and worse. I really want to love you guys but you have to get better.

DA

Danielle Griffin

I was there last night for the first time as this place was recommended to me. Its a 24 spot which totally enables those who have health and fitness goals but no self control. When party of 3 arrived there was no line which was great. We approached the counter. There was a gal behind the counter who was preparing an order for another customer. She clearly saw us. We were standing there for a couple of minutes and was never acknowledged. I dont expect to be served right away but at least acknowledge your customers and say youll be with them in a minute. Finally she acknowledged us. One of my party placed their order online. She checked with the manager or a coworker and apparently the order was never received due to a faulty ordering system. So we had to place her order in person and wait a little while because one of the items was not ready on the rack. When ordering, you can either order what you see on the rack and get your donuts immediately, or order something else and wait. They place each individual donut in a box. Now dont get me wrong, the taste of the donut was great and the quality of products was great too, but due tot eh price of the donuts, I could not help but feel like my money was paying for individually wrapped boxes. It make the donuts visually appealing, but I am not sure that it is necessary. If you are buying multiple donuts to take home, you end up carrying out one box for each donut...and no, they do not have bags. The size was big and the taste was delectable. Filled my late night sweet cravings. I would go back but probably only for special occasions due to price and location. If I want a quality donut there are plenty other places to go, but if I was something different and delectable, this is the place to go.

AN

Anthony Alvior

Being one of the new specialty doughnut shops in town, and a 24hr one at that, we decided to give Glazed a try. They have a good selection of specialty doughnuts some of which change daily. We tried the Cheesecake (my personal favorite), Creme Brulee, Toffee, and Dirty Zebra doughnuts. All of them were delicious! We had to wait a bit for the Cheesecake and Creme Brulee to finish, but they were well worth the wait. I actually cant wait to try the others on our next visit. The shop was small and clean with a clear window to the kitchen so that you can watch the doughnuts being made. Some of the things that could use improvement, which is why I gave them only 3 stars, are there following: - Coffee was not readily available, especially for a 24hr doughnut shop, we were done eating by the time my coffee was ready - When I finally got my coffee it wasnt even hot - The sugar for the coffee was in an open coffee cup instead of a proper sugar dispenser - A better display for the regular selection of doughnuts on the menu on the wall above instead of the clear little display. Reserve the small display for the doughnuts that change daily. It was a little difficult trying to figure out what was available and what the doughnut was called - Improved customer service at the order counter. I was having a little bit of difficulty getting my order placed correctly. Im sure the cashier was new, so that could be understandable. In the end I certainly enjoyed the doughnuts and Im sure that after a little more time, things will flow more smoothly. Im definitely coming back for more.

JO

jodie rose

I have to say that this donut shop is one of the worst I have been to. The inside is quite small, and only so much seating. I dont mind a wait, especially if it is for something that is worth it. The wait was not worth it this time. When my sister asked about a kolache, we were told that they did not have them, and that the menus were old. Why dont you take them off of the counter, if thats the case? I then had to wait 20 minutes just for a coffee which to me is uncalled for. We had to wait an hour for donuts, which I didnt mind. When we got them, I tried a few of them, and they were not good. The only one I liked, was the Boston cream pie. My "snickers" donut was just a regular glazed donut, with chocolate frosting, and some type of crumbled topping. No snickers. A friend of mine ordered about 10 minutes before me, and didnt get theirs until 10 minutes after me. At which point their cheeseburger, and French fries were cold. Only one out of the 4 employees were nice. One employee came into the restaurant in a summer dress with sandals, which to me should never be permitted. I never give reviews on here, but I felt the need to this time. If I could give a negative review then I would. I will not come back to this establishment. No it was not during national donut day!!!!!!!! Even if it was you should have Better service than that