Address: | 507 S Main St, Duncanville, TX 75116, USA |
Phone: | +1 972-298-3156 |
Site: | locations.sonicdrivein.com |
Rating: | 3.1 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 7AM–12AM |
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Beautiful Bee
Went there on a Saturday night around 11pm and the lady gets on the speaker and said we cant sell you anything from the grill. I asked why she said because we close at 12am and we shut the grill down at 11:15pm. I asked what can we get and she said anything fried. You should not be open until midnight at a burger joint if you cant make a burger with 45 minute left that you are open. I thought you are suppose to service up til closing time and clean the grill on closing time. Also we just ended up ordering drinks and it took 30 minutes to get them. The drinks were simple a Dr. Pepper with vanilla flavoring which was flat and a slush that was the wrong size. It seems as though everytime you go to this location the service sucks and your order is wrong not once but two or three times in one visit. Sonic on Main you must do better, come on your on skates and take 30 minutes to get 2 drinks.
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Peggy Weathersby
The food is delicious, but the last one that I went to, some of the young people played around some, delaying the napkins that I asked for to be brought out. The 2 girls inside had locked the door, preventing the young lady helping me from getting back inside. They each came to the door at separate times pretending not to see her trying to get in. She continued to knock for a good minute or more. I witnessed it all. Even after she got in, it was a good while before someone bought me napkins. I had never had that happen before. I will still continue to go to Sonic though, as my family has for many years! Your food and drinks are the best!
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Mya M
The food is always cold and customer service is terrible.They dont listen to your order they take their time at the carhop then they rush you when your placing a order.It takes them takes forever to bring your order out when they bring out your order the food is not fresh or hot.The staff are always playing while preparing your food.I hate my for my burger and food items being precooked and the corner dogs I purchased was not cooked properly there was batter in my corndog.They are always getting your order wrong.Dont waste your money.
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Gabe Trujillo
Update your website! It is December 28th, 11 pm the website says our Duncanville Sonic closes at midnight, well... we were turned away because they "Are closed." Now its 11:16 and spending our money up Wheatland at the Dallas Sonic that is open for business. Very interesting. Cant spend our money in town if you dont follow the business hours posted! If read reviews youll see this is a regular thing here.
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Chametra Payne
Ive been at this location twice in the past few months. The first time was a perfect visit. My food was hot and the service was awesome, so much so I called the corporate just to let them know how great of an experience. The second visit, there was a bit of a wait. However, the manager sent my order out, no payment necessary!!
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TL Wall
Bad experience a few months ago and had not been again until now. It was like night and day. Just left around 2:24pm. Excellent service!! No long wait time to put in order. Food was out quickly and at was fresh plus hot even after making it home. I will start to frequent this location again.
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Vincent Davis
Man this sonic sucks! It use to be one of the best ones when I was growing up in the 90s and early 2000s... I just dont know what happened.. the slushes never have enough flavor, always taste like water and the food is always cold! At least Dairy Queen is still doing great on this street..
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Becky Young
Worse service ever and i only ordered a frozen lemonade got home started drinking it and notice their was a toe nail or finger nail of some sort inside my drink i vomit immediately and try calling them and got no-one but Im sueing them still grossed out ...please check all your drinks
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suzyq62698
Never go there at night. Order is always wrong and when I reported to "manager"(who looked like a teen himself) he apologized, but when he went back in I noticed him laughing with the other workers. This location sucks!!
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ReGina Saucedo
Pushed the button several times and never had anyone take our order. Others around us were hollering hello over and over. This location has gone downhill. Big disappointment since its close to our hpuse.
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Briana C.Gucci
My boyfriend took me here while it was raining one day last week. Excellent service! The orders were correct and fresh contrary to other reviews and they didnt complain about getting wet. Cool Beans
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jacob murillo
They are slow, some times their speakers are broken and youll sit at there drive in slot for 10 minutes before you realize it.. or theyll put you on hold and never get back to you.
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Naomi Rosales
Food is okay, mostly fried foods. Drinks are the best especially with the small crunchy ice. Happy hour is between 2 and 4 pm everyday and you can get most drinks 1/2 price.
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Catherine Criswell
A little slow and 50% of the time the order is wrong and 90% of the time the mozzarella sticks are over cooked and the cheese is missing
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Hart Stamper
Im here now, have been waiting for 20 minutes and have had plenty of times to spellcheck this message waiting for this location.
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Sharron Williams
One of my least favorite locations. Drinks can be watered down and orders incorrectly filled. Needs work on customer service.
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Christian Aikens
Horrible service , the manager tried to tell me I dont know the differnce between a strawberry shake and a watermelon shake
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DaQuetta Moody
very fast and friendly service 6/21 was not a good day to visit. The order was wrong and it took 3x before it was correct
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Bianca Hernandez
I just ordered an oreo peanut butter shake and when I got home I realized I was given a peanut butter shake- no oreo :(
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Daniel Aguirre
So it good i got a blue coconut creme slush well they put alot of syrup it stained my finger blue it was good tho
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Jane Evans
Daily favorite. Jennifer and all the girls are the best. Always do the right orders.. great happy hour drinks
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Ty Johnson
I ordered a meal and receiver cold fries. I then asked for fresh fries and received cold fries again. Horrible!
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Rosa Casti
Was dissatisfied with our order: chocolate shake instead of strawberry, no ketchup after asking several times.
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BEVO R
Very slow service and food is decent at best..Line at Dairy Queen was toooooooooo long so I did this
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Angela Orange
Love the new order menu its very user friendly and it nice to have a choice on how u want pay
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rayne Merriman
The wait time is ridiculous and when you receive your food its cold!!! Sonic has to do better
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Dance4life With Caitlyn
The food was great and they didnt take a long time to bring it out....it was wonderful!!
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CV 1322
The food is always so salty in the morning, why??? But in the afternoon its sooo good.
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Armando Suarez
Horrible service, had to send the girl back three times just to get the order correct
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Mary Webster
Because they want complete your order as you asked them. Make very sloppy Burgers.
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Luis Salazar
Great food and fast service! We go to this sonic often over others in Duncanville.
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david pool
This was a good visit. Good service. Good corn dogs and sweet onion rings.
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Michael Anderson
Malts and shakes half price after 8pm. Burgers half price Tuesday evening.
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Chris e
One of my favor eating places in and out with yummy food and favor drinks.
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T Durham
This sonic is HORRIBLE. They are the slowest and the service is terrible