Panera Bread
| Address: | 1409 N Collins St, Arlington, TX 76011, USA |
| Phone: | +1 817-548-8726 |
| Site: | panerabread.com |
| Rating: | 3.9 |
| Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 8AM–10PM |
Location
Photos 100
Reviews 11
LA
Lauren Douglas
Food alone, is awesome. I always try something different, and Im very rarely disappointed with the flavors. The caramel frap is awesome. The lemonade is great. The black bean soup is good. The salads are fresh and taste great. The bread and pastries are just sooo yummy! I come here to study for school on my laptop. The employees are the only problem. Rude, often dont clean tables, loud and obnoxious at times. Ive come in to sit at a table and literally every table is dirty and the employees are just standing around the window where they run food. It wasnt even busy at all at the moment! There was no food to run, so they were just chatting with the food preps. I had to clean my own table! I had to take trash and plates away, wipe the table off, and then I was able to sit down Food-great Service-needs improvement Edit: came here for breakfast with my friends last weekend, they all wanted to try it. I waited 20 minutes for my iced coffee after paying and receiving my muffin, another 8 minutes for them to refill the half and half. Out of granola. Espresso machine not working, so no lattes. My friend wanted a parfait with granola, she asked for a discount since she doesnt even get the granola, they said no. My friends bagel sandwich was burnt black on the whole inside of the bagel. They said wed have to pay for a new one. So disappointing! The Panera is S Cooper is the only one worth going to.
MS
Ms Qui Qui Habi
For the "SECOND time, there are BLACK bugs flying in the case where the baked goods sit, as well as sitting on the pastries.. the first time there were atleast 15 bugs nesting on the goods.. I ordered then pointed out a bug to the team member, who shook the pan the goods were resting on and a cloud of more bugs rose up.. I promptly requested a refund.. you would think the goods would have been thrown away BUT OH NO.. the team member called to another worker to cover the goods with saran wrap, then stated, "I cant stand these summer knats!" I thought that maybe its gotten better, but there are still bugs in the resting area for the muffin, cinnamon rolls, etc.. Im looking for a CLEAN, SANITARY, BUT FREE establishment to partake in baked goods.. the team member should be ashamed of herself.. very disappointed... I understand money rules this we live in, BUT even when the public is being served bug infested food?? Oh, and the team member continued to sell the bug ridden pastries... smh..
BR
Brittany Burke
Our company has been ordering from Panera for a long time. On average we order 2-3 times a week from this location, spending a great deal of money monthly. I will now be looking at ordering our office orders from Social Bakery across the street. Panera constantly forgets something in our order. I now force myself to check the bag every time I leave. It never fails...something is always missing. Three times over the last year Panera has just forgot to make my order. I arrive 25 minutes after I place my order to find out they never began preparing it. About the only time my order is right is when Gene is working. Truthfully, Panera Arlington gets our office to-go order wrong about 60%-70% of the time. If you are ordering large orders for your company, I DO NOT recommend this location.
DO
Don Proctor
Worst experience ever. I walk in to the Panera Bread on N Collins in N Arlington and waited nearly 5 minutes for someone to take my order. I was there to get breakfast for my office this morning. There were several workers around the register and not one of them greeted me, or said they would help in a minute. I finally said "can someone take my order?" and all I got was "cant you see Im busy doing something? I will help you when Im done". I was blown away by her response and attitude. When I spoke to the manager, her attitude wasnt any better and was dismissive. I left without ordering and went somewhere else. I will never go to a Panera Bread again.
KY
Kyler Jantz
Not only did not a single employee acknowledge us as we walked in the door (while it was not busy FYI) but the employees who were there glanced at us then continued with their conversations, basically forcing us to use the kiosk. Then, the food took much longer than usual than Panera usually takes for soup. After waiting 20 minutes for the soup (I was the second person in line) the woman working behind the counter told me they were out of baguettes. I politely asked her what else they had and her answer was "I dunno". I will never be going to this location again.
VA
Vanessa
So I regularly visit this panera bread, but recently they have really been messing up the rapid orders. I just left panera at 6:15pm and when I got home I was missing an item. This is usually not a big deal, but they have been missing items from my order quite frequently. What is really frustrating is the fact that someone has to check the orders before they put them on the rapid pick up Table. Once Im home Im not going back out to pick up items that the order checker should have very well noticed was missing. They really need to step it up.
TO
Tom Casolaro
Food is fresh, tasty, and healthly with many menu options usually made to order. Combo (pick 2) allows you to enjoy a choice of sandwiches, salads, or soups. Service varies widely from exceptionally attentive to poor. Convenient location and Rapid Pick-up, Kiosk or online/app ordering is a huge benefit. Parking lot is fairly small and not well marked. Overall, good place for quick meals, business meetings or students looking for a place to chill while hitting the books (and using complimentary Wifi). Limited outdoors seating. Good place.
SO
Sophie Crash
Produce quality is below mediocre. The managers excuse is always blaming the produce vendor. For a place that brags about "clean food" their basic plates are substandard. I uploaded a picture of my caesar salad as it looked when I received it (note the lack of green). Sandwich was soggy in the middle yet difficult to chew on the outside. Customer service also below average, no one was rude but no one seemed to care either. I dont recommend. Try the Jasons Deli in Lincoln Square instead.
JR
jrev 0504
Disclaimer: Im not rating the food because we did not end up eating here. After waiting for approximately 15 min for our order, We learned it would be roughly another 20-30 min before it would be out because they were backlogged with state competition cheerleaders. That info would have been nice BEFORE I ordered. (Must have been a call in order, because the teams that were there, already had their food.) The manager was very apologetic and issued a refund.
LI
Lindsey Dillon
My boyfriend went to the location on Collins in Arlington, Tx to get my usual Cesar salad for me while I was at work. When I opened the box, my lettuce was wilted and brown. This is the second time I have had this happen at this location. So for a second time I had to throw away my food. This is absolutely AWFUL that they think its okay to serve old lettuce to costumers. I will most definitely never visit this location again.
KE
Kealey Hammond
I have stopped going to this Panera for dinner because they are always out of the bread they need and have consistently have had to substitute other types of bread. Also their app says they have items they do not have, and they do not habe the courtesy to call you, even though you have to provide your phone number, to let you know. I used to love this place. I can only giess that they got new owners or managememt.
